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1. Achieving breakthrough performance in KeyCorp's consumer loan operations

Author

Swanick, Patrick J. and Crawford, David M.

Subjects
KeyCorp. -- Management, Banks (Finance), Banking industry -- Management, Company business management, Banking industry, Banking, finance and accounting industries, Business, Economics
Abstract

In many ways, the most critical results were not measurable. These were the results that would allow the breakthroughs to be not only sustained, but extended over time...a lasting belief [...]

Published
1997

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