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Your search keyword '"Courtney Suess"' showing total 3 results
Start Over Author "Courtney Suess" Publisher school of hospitality administration
3 results on '"Courtney Suess"'

2. Comparing apples and oranges? Examining the impact of Airbnb on hotel performance in Boston

Author

Tarik Dogru, Makarand Mody, and Courtney Suess Raeisinafchi

Subjects
lcsh:Social Sciences, lcsh:H, InformationSystems_GENERAL, boston, GeneralLiterature_INTRODUCTORYANDSURVEY, accomodations, hospitality, hotels, average daily rate, sharing economy, lodging, airbnb
Abstract

The sharing economy phenomenon, and the economic, social, and technological changes fueling its growth have challenged the hotel industry to rethink its experiential value proposition to the customer. But, is Airbnb taking a share of the existing hotel industry or is it just increasing the overall accommodations industry?

Published
2017

3. Hospitality Healthscapes: The New Standard for Making Hospitals More Hospitable

Author

Courtney Suess Raeisinafchi, Makarand Mody, and Gabrielle Guarracino

Subjects
lcsh:Social Sciences, lcsh:H, amenities, design, customer service, facility design, healthcare, hospitality, healthscapes, hospitals, patients, medical, hospital room
Abstract

What comes to mind when you think of a hospital room? Stark. Sterile. Bare. Clinical. What might it mean for patients if the association with the environment shifted to something like: Comforting. Bright. Elegant. Personal?

Published
2017

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