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This study examines the role of listening methods within public diplomacy (PD)/foreign correspondents' relations. Listening theory plays a double role in the study: a) It serves as the theoretical basis for analyzing whether listening and, more specifically, feedback are applied by Israeli public diplomacy (PD) bodies; b) It serves as the core methodology of this study. We demonstrate the value of listening within the context of these professional relationships by applying a methodological simulation of listening. By systematically listening to both parties, one can uncover and trace gaps between the parties' perceptions and better understand their relationship. Based on fifty semi-structured, in-depth interviews with PD seniors and foreign correspondents, the study compares and contrasts the parties' perceptions regarding tactical and strategic aspects of Israeli PD organizations' actions. The findings indicate a substantial lack of critical listening methods in Israel's PD mechanism. By applying systematic listening methods, gaps and weak links in the parties' relationship surfaced. To address these gaps, we recommend implementing recurring feedback platforms. These might assist the parties in developing more authentic and open dialogue, despite disagreements and disputes. [ABSTRACT FROM AUTHOR]

Existing research on the relationship between Israeli intelligence services and the media is limited and fragmented. This work attempts to fill in the gaps by shedding light on four main strategies that have been commonly implemented by the Israeli intelligence community: ambiguity and concealment of media relations, the “if you would only know” strategy, exploiting patriotism and cooptation, and information manipulations and psychological warfare. These strategies were utilized frequently by Israel’s intelligence services, and thus have had an impact on the intelligence services’ accountability. However, significant changes in Israel’s society and media have created new challenges to the intelligence services in the public sphere. This study examines these changes and differentiates between the organizations within the intelligence community, domestic and foreign, which, facing differing challenges, tailor different methods for addressing the media as a result. This paper is based on several years of research and a large database of literature, media coverage, and in-depth interviews with key figures in Israel’s intelligence community (former Mossad and Israeli Security Authority directors), senior journalists, and politicians. [ABSTRACT FROM AUTHOR]