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Listeners spontaneously form impressions of a person from their voice: Is someone old or young? Trustworthy or untrustworthy? Some studies suggest that these impressions emerge rapidly (e.g., < 400 ms for traits), but it is unclear just how rapidly different impressions can emerge and whether the time courses differ across characteristics. I presented 618 adult listeners with voice recordings ranging from 25 ms to 800 ms in duration and asked them to rate physical (age, sex, health), trait (trustworthiness, dominance, attractiveness), and social (educatedness, poshness, professionalism) characteristics. I then used interrater agreement as an index for impression formation. Impressions of physical characteristics and dominance emerged fastest, showing high agreement after only 25 ms of exposure. In contrast, agreement for trait and social characteristics was initially low to moderate and gradually increased. Such a staggered time course suggests that there could be a temporo-perceptual hierarchy for person perception in which faster impressions could influence later ones. [ABSTRACT FROM AUTHOR]

When presented with voices, we make rapid, automatic judgements of social traits such as trustworthiness—and such judgements are highly consistent across listeners. However, it remains unclear whether voice-based first impressions actually influence behaviour towards a voice's owner, and—if they do—whether and how they interact over time with the voice owner's observed actions to further influence the listener's behaviour. This study used an investment game paradigm to investigate (1) whether voices judged to differ in relevant social traits accrued different levels of investment and/or (2) whether first impressions of the voices interacted with the behaviour of their apparent owners to influence investments over time. Results show that participants were responding to their partner's behaviour. Crucially, however, there were no effects of voice. These findings suggest that, at least under some conditions, social traits perceived from the voice alone may not influence trusting behaviours in the context of a virtual interaction. [ABSTRACT FROM AUTHOR]

Identity sorting tasks, in which participants sort multiple naturally varying stimuli of usually two identities into perceived identities, have recently gained popularity in voice and face processing research. In both modalities, participants who are unfamiliar with the identities tend to perceive multiple stimuli of the same identity as different people and thus fail to "tell people together." These similarities across modalities suggest that modality-general mechanisms may underpin sorting behaviour. In this study, participants completed a voice sorting and a face sorting task. Taking an individual differences approach, we asked whether participants' performance on voice and face sorting of unfamiliar identities is correlated. Participants additionally completed a voice discrimination (Bangor Voice Matching Test) and a face discrimination task (Glasgow Face Matching Test). Using these tasks, we tested whether performance on sorting related to explicit identity discrimination. Performance on voice sorting and face sorting tasks was correlated, suggesting that common modality-general processes underpin these tasks. However, no significant correlations were found between sorting and discrimination performance, with the exception of significant relationships for performance on "same identity" trials with "telling people together" for voices and faces. Overall, any reported relationships were however relatively weak, suggesting the presence of additional modality-specific and task-specific processes. [ABSTRACT FROM AUTHOR]

We present an investigation of the perception of authenticity in audiovisual laughter, in which we contrast spontaneous and volitional samples and examine the contributions of unimodal affective information to multimodal percepts. In a pilot study, we demonstrate that listeners perceive spontaneous laughs as more authentic than volitional ones, both in unimodal (audio-only, visual-only) and multimodal contexts (audiovisual). In the main experiment, we show that the discriminability of volitional and spontaneous laughter is enhanced for multimodal laughter. Analyses of relationships between affective ratings and the perception of authenticity show that, while both unimodal percepts significantly predict evaluations of audiovisual laughter, it is auditory affective cues that have the greater influence on multimodal percepts. We discuss differences and potential mismatches in emotion signalling through voices and faces, in the context of spontaneous and volitional behaviour, and highlight issues that should be addressed in future studies of dynamic multimodal emotion processing. [ABSTRACT FROM AUTHOR]

The human voice is a highly flexible instrument for self-expression, yet voice identity perception is largely studied using controlled speech recordings. Using two voice-sorting tasks with naturally varying stimuli, we compared the performance of listeners who were familiar and unfamiliar with the TV show Breaking Bad. Listeners organised audio clips of speech with (1) low-expressiveness and (2) high-expressiveness into perceived identities. We predicted that increased expressiveness (e.g., shouting, strained voice) would significantly impair performance. Overall, while unfamiliar listeners were less able to generalise identity across exemplars, the two groups performed equivalently well when telling voices apart when dealing with low-expressiveness stimuli. However, high vocal expressiveness significantly impaired telling apart in both the groups: this led to increased misidentifications, where sounds from one character were assigned to the other. These misidentifications were highly consistent for familiar listeners but less consistent for unfamiliar listeners. Our data suggest that vocal flexibility has powerful effects on identity perception, where changes in the acoustic properties of vocal signals introduced by expressiveness lead to effects apparent in familiar and unfamiliar listeners alike. At the same time, expressiveness appears to have affected other aspects of voice identity processing selectively in one listener group but not the other, thus revealing complex interactions of stimulus properties and listener characteristics (i.e., familiarity) in identity processing. [ABSTRACT FROM AUTHOR]

Despite growing managerial interest in frontline employee behavior, and in display authenticity specifically, customers' heterogeneous reactions to authentic displays have received little scholarly attention. Drawing on emotion as social information theory, we investigate the role of motivational orientations (i.e., regulatory focus) in customer reactions to authentic displays. The findings show that inauthentic displays have stronger negative effects on service performance for prevention-focused than for promotion-focused customers. A dyadic field study details these effects in terms of tipping, and three experiments provide further evidence by experimentally manipulating authenticity and regulatory focus. The conditional effect of authenticity on service performance also is mediated by inferred deception. Specifically, prevention-focused customers interpret inauthentic emotion displays as more deceptive than promotion-focused customers do. Managers should prime customers' promotion focus using marketing communications before the service delivery when inauthentic displays are likely as well as consider customers' regulatory focus when designing authenticity training for employees. [ABSTRACT FROM AUTHOR]

The article offers a list of individuals who served as expert referees on submitted papers between September 1, 2017 and August 31, 2018 for magazine including Elger Abrahamse and Richard Allen.