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The article discusses the need for enterprise content management (ECM) technology buyers to understand the changing landscape in order to make the most cost-effective and intelligent purchase. It states that understanding ECM as a framework for threading together content-rich applications across the enterprise is a good way of trying to obtain more value from heretofore isolated function-point solutions. It notes that before choosing a technology, it is important to research both locally and internationally, amongst the wide range of systems available.

The article discusses enterprise content management (ECM) and specialized document management. Vendors of specialized document management are focused on specific industries and processes, have an understanding of essential business processes, speak the language, and are accessible to customers. Open source vendors including Nuxeo, KnowledgeTree and Alfresco are considered alongside traditional document management suppliers.

The article reports on the growing market for component content management (CCM) technology which is now targeted by large vendor companies for delivery to consumers. The arrival and general acceptance of the EXtensible Markup Language (XML) standard Darwin Information Typing Architecture (DITA) resulted in new tools, an improvement in CCM's functionality, and a decline in pricing structures. It is noted that software vendors can use XML to help organizations manage and create component-based content to facilitate the completion of various tasks.