Search

In the present paper, an investigation regarding the transformations of studies published in the Brazilian Journal of Public Administration (RAP) from 2003 to 2016 was conducted, through bibliometric research. The main results indicate consolidation of the field, with an increase in the number of authors per article. Most authors were male, although with a high participation of female researchers, in a context where most authors are Brazilian, from public institutions. Case-studies, applied-approaches and quantitative methodology studies increased in comparison to studies published from 1994 to 2002. [ABSTRACT FROM AUTHOR]

The management processes of the Unified Health System (SUS) are supported by a set of information systems with national scope, having features for the epidemiological, ambulatory, hospital, and administrative areas. This article proposes a model for evaluating health information systems that may be applied to the systems of SUS. It describes the research, analysis, and classification process of evaluation indicators for the model. The indicators were obtained by search in bibliographic databases and they were classified according to the quality attributes of the standard ISO/IEC 25010, adopted as quality model in the study. As a result, 66 indicators were identified and mapped, covering all quality features of the model. This paper will be able to contribute as a further reference for studies involving quality assessment processes for softwares in health and to assist in the standardization of plans for assessing and monitoring the quality of systems and data on public health in Brazil and in projects for improving softwares. [ABSTRACT FROM AUTHOR]

Recent debate on institutional change in the Brazilian public health system pays little attention to organizational innovation in Hospital Units (HUs). Calling upon the analytical framework proposed by Economic Analysis to investigate asymmetric information and innovation, this paper analyzes the connections among effectiveness of rules, routines and protocols, staff training, and service quality in HUs with the help of statistical analysis of Hospital Accreditation reports. The convenience sample consisted of ten reports containing perceived assessment data. As a theoretical contribution, the proposed model analyzes the dynamic relationship between organizational innovation, service quality and growth in HU and development of the market for healthcare services. Empirical findings show that the effect of organizational innovation in Referral Hospital Units is stronger than the effect of staff training. [ABSTRACT FROM AUTHOR]