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Sentiment analysis is a pivotal tool in understanding public opinion, consumer behavior, and social trends, underpinning applications ranging from market research to political analysis. However, existing sentiment analysis models frequently encounter challenges related to linguistic diversity, model generalizability, explainability, and limited availability of labeled datasets. To address these shortcomings, we propose the Transformer and Attention-based Bidirectional LSTM for Sentiment Analysis (TRABSA) model, a novel hybrid sentiment analysis framework that integrates transformer-based architecture, attention mechanism, and recurrent neural networks like BiLSTM. The TRABSA model leverages the powerful RoBERTa-based transformer model for initial feature extraction, capturing complex linguistic nuances from a vast corpus of tweets. This is followed by an attention mechanism that highlights the most informative parts of the text, enhancing the model's focus on critical sentiment-bearing elements. Finally, the BiLSTM networks process these refined features, capturing temporal dependencies and improving the overall sentiment classification into positive, neutral, and negative classes. Leveraging the latest RoBERTa-based transformer model trained on a vast corpus of 124M tweets, our research bridges existing gaps in sentiment analysis benchmarks, ensuring state-of-the-art accuracy and relevance. Furthermore, we contribute to data diversity by augmenting existing datasets with 411,885 tweets from 32 English-speaking countries and 7,500 tweets from various US states. This study also compares six word-embedding techniques, identifying the most robust preprocessing and embedding methodologies crucial for accurate sentiment analysis and model performance. We meticulously label tweets into positive, neutral, and negative classes using three distinct lexicon-based approaches and select the best one, ensuring optimal sentiment analysis outcomes and model efficacy. Here, we demonstrate that the TRABSA model outperforms the current seven traditional machine learning models, four stacking models, and four hybrid deep learning models, yielding notable gain in accuracy (94%) and effectiveness with a macro average precision of 94%, recall of 93%, and F1-score of 94%. Our further evaluation involves two extended and four external datasets, demonstrating the model's consistent superiority, robustness, and generalizability across diverse contexts and datasets. Finally, by conducting a thorough study with SHAP and LIME explainable visualization approaches, we offer insights into the interpretability of the TRABSA model, improving comprehension and confidence in the model's predictions. Our study results make it easier to analyze how citizens respond to resources and events during pandemics since they are integrated into a decision-support system. Applications of this system provide essential assistance for efficient pandemic management, such as resource planning, crowd control, policy formation, vaccination tactics, and quick reaction programs., (© 2024. The Author(s).)

Supply chain management relies on accurate backorder prediction for optimizing inventory control, reducing costs, and enhancing customer satisfaction. Traditional machine-learning models struggle with large-scale datasets and complex relationships. This research introduces a novel methodological framework for supply chain backorder prediction, addressing the challenge of collecting large real-world datasets with 90% accuracy. Our proposed model demonstrates remarkable accuracy in predicting backorders on short and imbalanced datasets. We capture intricate patterns and dependencies by leveraging quantum-inspired techniques within the quantum-classical neural network QAmplifyNet. Experimental evaluations on a benchmark dataset establish QAmplifyNet's superiority over eight classical models, three classically stacked quantum ensembles, five quantum neural networks, and a deep reinforcement learning model. Its ability to handle short, imbalanced datasets makes it ideal for supply chain management. We evaluate seven preprocessing techniques, selecting the best one based on logistic regression's performance on each preprocessed dataset. The model's interpretability is enhanced using Explainable artificial intelligence techniques. Practical implications include improved inventory control, reduced backorders, and enhanced operational efficiency. QAmplifyNet also achieved the highest F1-score of 94% for predicting "Not Backorder" and 75% for predicting "backorder," outperforming all other models. It also exhibited the highest AUC-ROC score of 79.85%, further validating its superior predictive capabilities. QAmplifyNet seamlessly integrates into real-world supply chain management systems, empowering proactive decision-making and efficient resource allocation. Future work involves exploring additional quantum-inspired techniques, expanding the dataset, and investigating other supply chain applications. This research unlocks the potential of quantum computing in supply chain optimization and paves the way for further exploration of quantum-inspired machine learning models in supply chain management. Our framework and QAmplifyNet model offer a breakthrough approach to supply chain backorder prediction, offering superior performance and opening new avenues for leveraging quantum-inspired techniques in supply chain management., (© 2023. Springer Nature Limited.)