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In times of increasing awareness of sustainability and the need for efficient business processes, this study explores the integration of business process reengineering with circular economy principles within Serbian manufacturing organizations. Addressing the need for sustainable development, the research aims to propose and validate a model that harmonizes business process reengineering with the circular economy to improve environmental and organizational performance. The study conducted an extensive survey and analysis across 135 manufacturing organizations in Serbia, assessing their readiness and current practices in adopting circular economy strategies through business process reengineering, utilizing the Plan-Do-Check-Act (PDCA) model. The findings reveal a moderate level of integration, with an average implementation score of 44.70% across surveyed organizations. Notably, organizations with ISO 9001 and ISO 14001 certifications demonstrated higher levels of model implementation. The study highlights the potential of integrating business process reengineering with circular economy principles as a path to sustainable manufacturing. It also highlights the need for targeted strategies to improve management commitment, resource allocation, and participation in sustainable practices. The research contributes valuable insights for policymakers, industry stakeholders, and academic discourse, advocating for a more systematic approach to embedding circular economy principles within organizational processes for a sustainable future. [ABSTRACT FROM AUTHOR]

This study aims to present the impact of disasters, such as the COVID-19 pandemic, on the possibility of recovering from and mitigating such impacts. The paper proposes a new emergency planning and disaster recovery management model (EPDRM) which links the ISO 31000:2018 (Risk Management) requirements with the process approach. The model was validated through its application to ISO-certified and ISO-non-certified hotels. The analysis was performed by using an online questionnaire based on the ISO 31000:2018 requirements, where given questions were grouped into 14 categories and presented according to the PDCA (Plan-Do-Check-Act) cycle. The proposed methodology has not been used by other researchers for similar problems. Current results are especially important, because they were collected after the lockdown that had a significant impact on hospitality and tourism in the world. This paper discusses the effect of hotel properties (such as size, certification, and categorization) on the implementation level of the emergency planning and disaster recovery management model. This survey was conducted in 109 hotels in Serbia. The results show that the average level of application was 35.80%. The survey also points to the development possibilities of alternative tourisms in response to COVID-19, and whether the hotel facilities were suitable for such changes in times of increased uncertainty. The results represent the basis of scientific data for improving the national policy, especially during the recovery from a disaster such as COVID-19, as well as emergency planning activities during the pandemic. The study limitations can be identified in the small research sample and insufficient cooperation of contacted hotels as well as the willingness of hotels' managements to participate in the study. The hotels' managers should be aware of the implementation of emergency planning measures, and without their willingness, this cannot be achieved at any level. [ABSTRACT FROM AUTHOR]

The aim of this paper is to propose a model for an energy management system (EnMS) in the hospitality industry in line with the ISO 50001 standard. The new proposed model, specifically developed for service organizations, was based on the Plan–Do–Check–Act cycle and was confirmed in 280 hotels in the Western Balkans 6 (WB6) region. The data were used to investigate if hotel properties represent an influential factor in the wider implementation of EnMS requirements. The proposed model, based on the ISO 50001 standard, was developed into sub-categories, including actual regulations and legislation within the EU and WB6. Hotels, as some of the most energy-demanding buildings, due to their purpose and processes, should provide their guests with electricity, hot water, heating and air-conditioning every hour of every day. The survey was conducted in 280 hotels and lasted from December 2021 to September 2022. The research shows that the average implementation of EnMS requirements was 38.07% for the whole researched sample, i.e., 25.86% in Albania, 30.40% in Bosnia and Herzegovina, 26.11% in Kosovo, 46.34% in Montenegro, 29.86% in North Macedonia and 44.56% in Serbia. In the researched case study, the average implementation of the PLAN phase (phase for establishing basics for energy management) was 35.71%, implementation of the DO phase (phase for implementing energy management processes) was 44.90%, implementation of the CHECK phase (phase for monitoring and the measurement of energy performance) was 45.45%, and finally, implementation of the ACT phase (phase for reviewing and improving energy management) was only 25.36%. The proposed model is significant as it can be used for broader research to investigate other business sectors in hospitality and for policymakers to propose energy consumption strategies and measures for energy savings that would have a minimal impact on service quality. The novelty of this research can be seen not only in the specifically developed model for service organizations in the hospitality sector but it also contains current data from the verified model in one specific region which offers the possibility of benchmarking and evaluating one's own organization. [ABSTRACT FROM AUTHOR]

This study analyzes the energy management approach as one of the driving factors for sustainable development, not only in enterprises, but also countries. Sustainability of an enterprise is defined as its tendency to meet the need of customers and stakeholders through creative and innovative business strategies as well as activities that have a positive influence on society and environment. In this study, sustainability is measured through the application of an energy management system, but in the wood industry, which has an increasingly significant impact on the economic development in one country. The aim of this research is to determine the current situation regarding the application of energy management practices in production and service systems. The ISO 50001 standard for energy management systems considers the energy performance achieved by an enterprise. The connections between critical factors and the level of application requirements for the energy management system were statistically analyzed in this research. It was found that in enterprises that have a certified system of quality and environmental management, a higher level of energy management system implementation is evident. The research results provide data on the scientific level for the national policy improvement, as well as a developed model based on the Plan Do Check Act (PDCA) cycle for energy management system application. [ABSTRACT FROM AUTHOR]