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Področje poznavanja dela zasebnih varnostnikov in zadovoljstva z njihovim delom je v Sloveniji še precej neraziskano, saj so bile dosedanje raziskave opravljene le med študentsko populacijo, ne pa tudi med splošnim prebivalstvom. Za potrebe magistrskega dela je bila v ta namen opravljena raziskava o poznavanju dela varnostnikov in zadovoljstvu z njihovim delom na reprezentativnem vzorcu prebivalcev Ljubljane. V raziskavi so sodelovali naključni prebivalci, ki bivajo v mestu Ljubljana, in sicer v starosti od 18 do 75 let. Raziskava je pokazala, da je, za razliko od predhodnih študij na študentskih populacijah, splošno prebivalstvo z delom, ki ga varnostniki opravljajo, zadovoljno. Ugotovitve raziskave kažejo, da prebivalci Ljubljane delo zasebnih varnostnikov ocenjujejo kot nevarno, stresno in zahtevno, varnostnike pa ocenjujejo kot izobražene in profesionalne. Na ocene narave dela varnostnikov ne vplivajo pretekle izkušnje respondentov z varnostniki, kot tudi ne zaposlenost njihovih staršev ali sorodnikov v zasebnovarnostnih podjetjih, temveč zaposlenost staršev ali sorodnikov v državnih službah ali policiji. Iz raziskave je tudi razvidno, da na mnenje o profesionalnosti varnostnikov vpliva starost prebivalcev Ljubljane, ne pa tudi spol anketiranih. Glede sodelovanja zasebnih varnostnikov in policistov pa Ljubljančani menijo, da le-ti pri zagotavljanju varnosti v mestu uspešno sodelujejo. The field of acquaintance with work of private security guards and the satisfaction with their work is substantially unexplored since previous research was only conducted among the student population but not the general population. For the purposes of this master's thesis, research on acquaintance with work of security guards and satisfaction with their work was carried out among a representative sample of Ljubljana's residents. Participants in the research are coincidental residents, from the ages of 18 to 75 years, who reside in the city of Ljubljana. Research shows that as opposed to previous studies among student population, the general population is satisfied with the work of security guards. Research findings indicate that the inhabitants of Ljubljana appraise the work of private security guards as dangerous, stressful as well as demanding and evaluate them as educated and well trained. Previous experiences of respondents with security guards do not impact the assessments of security guards' nature of work, and neither does their parents' employment in private security companies, but the employment of parents or relatives in civil services or police force does. It is also evident from the research that the opinion on security guards' professionalism is influenced by the age of Ljubljana's residents but not by gender of Ljubljana’s residents. In reference to the cooperation of private security guards and policemen, Ljubljana's inhabitants deem it successful when it comes to ensuring the safety in the city.