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Necessity of the service-on-demand that reflect a personal characteristic of a customer was increased by an aggravation of web service competition. So a study on a customization is being performed actively. The common customization system supporting of the personalization is performed through the computational data like individual characteristic or preference. Various studies on the service that used emotional information were performed. But we can`t use this emotional information in the web system because of characteristics of emotional information system In this study, we design the adaptive customization system that used emotional information of the customer and analyse the system by experiments.

Generally, the overloaded server problem and the rapidly increased network traffic problem are happened in a center concentrated multimedia digital content service. Recently, a study about the CDN which is a digital content transmission technology to solve these problems are performed actively. In this study, we proposed the SDCDS which improved a process latency time and a security performance on a digital content delivery and management. The goal of the SDCDS is the digital content security and the improvement of the processing time. For that, we have to design the security and the caching method considering the architecture characteristics of the CDN. In the SDCDS, the public key encryption method is designed by considering the architecture characteristics of CDN. And we improved the processing latency time by improved the caching method which uses the grouped caching method on the encrypted DC and the general DC. And in the experiment, we veryfy the performance of the proposed system.

The e-learning system uses multimedia content for efficiency of a education and learner`s convenience. With the web based e-learning, various multimedia services are difficult on account of physical factors such as network state and system performance. Also on the off line based e-learning, we have defects an insufficiency of interactions among learners and instructors, and an insufficiency of an adaptation about the latest information. In this study, we designed a multi-tier e-learning system using hybrid multimedia method, The proposed system can provide interaction and adaptability such as web based systems, and it can provide various multimedia content such as off line based systems. In experiments results, we know the proposed system improved users` convenience and an adaptability about the latest information, and interactions among learners and instructors when compare with existing e-learning system.

Generally, as for the multimedia high quality contents, an illegality facsimile is possible without a damage of a quality. Also a distribution of contents duplicated illegality in an Internet is giving a great economic loss to digital contents provider. Therefore, a study for security and efficient distribution of digital contents is required. The most important issues in a design of digital contents distribution system are a user convenience, an execution speed and a security. In this study, we designed digital contents distribution system that used a web caching technology and an encryption/decryption technique on hierarchical structure. The proposed system was the digital contents distribution system that improved a security and execution speed, a convenience of a user. Also it verified performance superiority of a proposed system by an examination.

The importance of electronic commerce system has been growing rapidly due to development of information technology and acceleration of enterprise e-business. Electronic commerce system must provide convenient interface, easy and fast searching function, and product information satisfied customer`s. A study about the system that used a reasoning technique and an Agent technology for this is required. In this paper, we designs electronic commerce system with customer preference and sales agent which is composed of case-based reasoning and rule-based reasoning for high customer satisfaction. Also, we were shown on an appropriateness of a proposal system by an experiment.

As development of the e-commerce, the distributing network for a logistics currency is more complicated. A management of the distributing network (DN) is important factor in distribution planning. The DN can be expressed to distribution center (DC) and the interaction of DC. An internal factor of DC and an external factor to occur by an interaction of DC have many influences on the DN. Therefore, for an efficient DN management plan, analysis of the DN that considered DC and an interaction of DC is required. Until now a study on a viewpoint of supply chain management as resources assignment was performed, but the study on analysis of the distribution network was not performed. This paper propose the distribution network analysis technique that considered DC and an interaction of DC. A proposed technique consists of two steps largely. First of all a DN is expressed with the graph that included an interaction of DC and DC. It uses a reachibility tree, and the following, a DN expressed with a graph is analyzed. Also we presented an example model, and show an usefulness of proposal technique with the analysis of this model.

As it increase electronic commerce user rapidly, it is necessary to study on Improvement of performance for electronic commerce system. This paper suggests electronic commerce system using functionally distributed structure based on multi-agent and evaluate it`s performance using prototype. In the suggested system, we use multi-agent using combined reasoning to offer a proper commodity information and meet the customer`s requirement. And we can reduce load of the electronic commerce system with distribute agents both main server system and local server system functionally. In experiment result, we can confirm suggested electronic commerce system can prevent customer`s unexpected long waiting causes by network traffic and server load, and can improve efficiency.

We have many difficult problems to efficient development and management of a Web-based education system because of the various requirements of various demanders. A Web-based education system consists of instructors and operation managers of system and learners. Those three factors are the most important e]ements of a Web-based education system and we must consider those elements for design and development. In constructivist approach. acquiring knowledge is made by experiences among each members or elements. So we can say that the constructivist elements of a Web-based education system is learners and instructors, operation managers. In this study, we design and implement a Web-based education system, based on the interactions of extended demanders of Web-based education system in constructivist approach and object oriented modeling. In this study we can improve portability and reduce cost because of platform independence from presented system. And in experiment, we compare and analyse two platform web-based education system a point of effectiveness, cost, convenience.