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The article presents the author's insights on business communication. The author states that poor corporate communication usually results to organizational dysfunction and incompetence. He says that challenges in communication must be recognized to improve business organizations. Furthermore, the author stresses the role of online management in promoting clarity and professionalism in corporate communication.

The article offers information on the report "Preparing Messages for Information Overload Environments" from the International Association of Business Communicators (IABC) in the U.S. The report includes various methods to reducing information overload in business communication, such as the need to have accessible information and interactive communication. It also provides the results of a survey involving IABC members, which have shown the role of visualized information in aggregating material.