1. Discourses of service user involvement in meeting places in Norwegian community mental health care: a discourse analysis of staff accounts
- Author
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Norman Anderssen, Lill Susann Ynnesdal Haugen, Andreas Envy, Tor-Johan Ekeland, and Marit Borg
- Subjects
Participatory research ,030506 rehabilitation ,mental health day centres ,Health (social science) ,Discourse analysis ,media_common.quotation_subject ,neoliberalism ,Neoliberalism ,Participatory action research ,Norwegian ,03 medical and health sciences ,0302 clinical medicine ,Sociology ,discourse analysis ,media_common ,business.industry ,General Social Sciences ,Citizen journalism ,Public relations ,service user involvement ,Focus group ,language.human_language ,Democracy ,030227 psychiatry ,Context analysis ,General Health Professions ,language ,participatory research ,social democracy ,0305 other medical science ,business - Abstract
In previous research, meeting places have been favourably addressed by service users, but they have also been contested as exclusionary. In this participatory explorative study, we sought to perform a contextual analysis of meeting places in Norway based on a discourse analysis of three focus group discussions with 15 staff members. We asked the following question: how do meeting-place employees discuss their concrete and abstract encounters with service users and their experiences? We focused on service user involvement, which was largely analysed as neoliberal consultation and responsibilisation. Service users were positioned as resisting responsibility trickling down and defending staffed meeting places. Social democratic discourse was identified in the gaps of neoliberal discourse, which is noteworthy given that Norway is a social democracy. This relates to global concerns about displacements of democracy. We suggest that meeting places appear to hold the potential for staff and service users to collaborate more democratically. publishedVersion
- Published
- 2016
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