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The article offers information on information technology (IT) leaders' refocus on topics and the steps needed to support business stability in the short term. Enterprise IT is in a period of extensive change that does not simply reflect the economic crisis, according to most senior IT leaders. IT leaders are suggested to focus on business issues and maintain operational management of the rationalised systems they control.

The article discusses about external service providers, as many business enterprises turn to them. There are several established services including staff augmentation for software development projects, application outsourcing and testing and quality assurance. Enterprises stand to reap significant benefit from transferring more work to the managed outcome model. Additional advantages may include more effective knowledge retention through the provider's more industrialized knowledge systems.

The article focuses on the performance of Indian information technology (IT) service providers in various parts of the world. Despite the increase in the value of the Indian rupee against the U.S. dollar, leading Indian service providers such as Infosys Technologies Ltd. and Cognizant Corp. have achieved strong revenue growth in North America. Many Indian IT services firms earned more revenue in Europe than in North America in the year 2007.

The article presents information on the impact of the increase in the value of the Indian rupee against the dollar on the information technology (IT) industry. It is stated that despite the currency shift, leading Indian service providers such as Infosys Technologies Ltd. and Cognizant Corp. have sustained strong revenue growth in North America. However, it is reported that in 2007, many Indian IT services firms achieved higher revenue growth in Europe rather than North America.

The article offers information on activist sourcing, a new approach that will streamline computer service management and ensure that no money is wasted. A report from Forrester Research Inc. shows a rise in the use of activist sourcing. Companies adopting the approach aim to boost information technology (IT) performance, as well as eliminate cost, by building a mature approach to the full lifecycle of each supplier relationship.

The article offers the author's comments on outsourcing. It states that Forrester Research's research into outsourcing shows buyers berating providers for failing to innovate. There are two areas of focus that could close this innovation gap. It is suggested that buyers must recognise that outsourcing at its best is rooted in focused innovation and buyers of outsourcing must stop wanting to impose a contract that drives the outsourcer to deliver a rigidly commoditised service at low price.

The article focuses on a recent report from Forrester Research Inc. which sets out a three-step framework to define a more co-ordinated Information Technology (IT) outsourcing approach. First step encourages a firm to shortlist only outsourcing models that align with the current IT realities of the firm. Second step calls for the evaluation of internal IT staffing issues. Finally it suggests firms to shape the outsourcing approach to meet the IT spending and maturity issues.

The article offers advice to companies interested in avoid the IT outsourcing trends. According to the author if one's company sees a potential benefit from multisourcing, then he should involve the right internal stakeholders in planning and defining the project. He advises using an external adviser for planning and execution. The author says that one should take time to examine the multisourcing credentials of the service providers.