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In the country, thousands of patients die each year due to medical errors and improper treatment. This problem can be attributed primarily to human factor, medication error, and system failure. These problems require an urgent solution to be done. National Accreditation Board for Hospitals and Healthcare Providers (NABH) serves as a benchmark in this regard for improving patient safety and health quality care in the international community. It offers education, publication, advisory services and international accreditation and certification. This chapter demonstrates perceptions of 300 doctors, nurses, and paramedical staff regarding patient safety climate in the accredited and non-accredited hospitals with the help of a cross-sectional survey in Delhi NCT, India. The results revealed that senior leadership, resources for safety, facility characteristics, workgroup norms, learning, psychological safety, and problem responsiveness were responded highly positively in accredited hospitals.

Recently the COVID-19 pandemic has very clearly revealed the enormous challenges and risks our healthcare workers are facing globally while working in difficult situations. They are more prone to make mistakes which can lead to harmful effects on them and their patients leading to work stress which has become a part of their daily lives. A dearth of studies has examined this concept in an organizational context as it affects an individual's life and work. This study is examining the influence of work stress on employee performance and quality of life of healthcare workers. Data collected from employees of selected hospitals with the help of a structured questionnaire were analyzed using SPSS version 23. Findings of correlation and regression analysis revealed a significant positive influence of the work stress on employee performance and quality of life.