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The Arizona Radio Observatory (ARO) operates two radio telescopes in the millimeter and sub-millimeter wavelength region. Recently, one of these instruemnts, the aging, former NRAO 12 meter telescope on Kitt Peak, was replaced with one of the 12 m ALMA prototype antennas. The high performance design of this new instrument, including its 20 microns surface and sub-arcsecond pointing, will expand observational capabilites at the ARO. New receivers and backends are also in development at ARO. A dual polarization sideband separating SIS mixer covering the 0.7 mm atmospheric windw, ranging from 385 GHz to 500 GHz, has been installed as a facility instrument on the Sub-Millimeter Telescope (SMT) on Mount Graham. A prototype Band 2 receiever, based on HEMT amplifier technology, has been built and tested on the sky. These new additions and other developments will be presented.

Astronomical observations in the millimeter and sub-millimeter regions are performed at the two facilities of the Arizona Radio Observatory (ARO). The Sub-Millimeter Telescope (SMT) located on Mount Graham utilizes 3 heterodyne SIS receivers to cover 3 of the 4 atmospheric windows from 210 to 720 GHz and soon a new receiver will cover the remaining window. The 12-Meter telescope located on Kitt Peak use 3 heterodyne SIS receivers to the cover the 2 windows from 68 to 180 GHz. All receivers now employ orthogonal polarization optics and soon 4 will utilize wideband dual channel sideband separating mixer technology. Presented here are new instrumentation developments and recent scientific results from the ARO.

In the twenty-first century, a company has to organize around the customer in order to be a successful and viable firm. Today, the marketplace is customer driven. Customers expect to get what they would like, with a side order of customization. This alteration of traditional organization of a company through the involvement of the customer into the configuration of the final product faces some obvious problems. The fundamental challenge is to avoid the abortion of the configuration process by the customer. The problem of adapting the process of co-creation to different customers can be solved by identification of different customer profiles that suit each individual customer's needs and limitations. The paper presents one approach in solving the presented problem, by the introduction of a methodology for adaptive involvement of customers as co-creators in mass customization of products and services.

This paper presents the web based intelligent product configurator for thermal insulation and decoration of buildings. Configurator is a three-tier client server application which was developed with modern internet technologie/techniques: xhtml, css, php, mysql, javascript, xml and flash. The functionality and architecture of the configurator are described. Web forms are secured with CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) method.