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Modern databases are crucial components of quality management systems according to the requirements of ISO 9001:2015, but their design and maintenance need significant resources. Despite the fact that modern databases are a key factor of management decision making, not all organizations can spend sufficient resources on their development what results in the necessity to find a model for database maintenance in the conditions of limited resources.

Human factor plays a crucial role at a company. Thus, it is important to consider and forecast its reaction (such as resistance) at implementation of changes. Our paper suggests an approach which compares models of new management standards to be introduced with key concepts of a management system as seen by management staff. If we define the coordination degree between management model suggested by an official standard and conceptual subjective model of a member of managerial staff, we can make a conclusion about the resistance degree to changes. Assessment of the resistance degree and evaluation of resistance causes allows us organizing special training aimed at elimination of unharmonious and conflictive aspects of new standards. As a result of the training the most compromise pilot project can be chosen to valuate changes.