1. Efficiency-Driven Enterprise Design: A Synthesis of Studies.
- Author
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Herrera-Restrepo, Oscar and Triantis, Konstantinos
- Subjects
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SYSTEMS engineering , *INFORMATION technology , *COMPUTER integrated manufacturing systems , *ORGANIZATIONAL structure , *MULTIPLE criteria decision making , *INFORMATION resources management - Abstract
Enterprise design decisions include choosing among operational strategies, allocating scarce resources, and coordinating actions toward common goals, among others. In this paper, we explore how the concepts and applications of the efficiency performance measurement paradigm can be used to inform enterprise design. Up to date, efficiency performance measurement has been mainly used to describe how well an enterprise has performed, i.e., answering “what happened” via an ex post evaluation. However, informing enterprises on “what might happen” when making changes, i.e., an ex ante evaluation, has received less attention. To address this gap, we synthetize findings pertaining to enterprise design from the organizational design, enterprise systems engineering, and efficiency performance measurement literatures. The synthesis allows us to identify the integrative role that the efficiency performance measurement paradigm plays in informing enterprise transformation decisions. We illustrate this role by providing a case study of an enterprise dealing with design decisions. Our research provides exploratory evidence, for managerial stakeholders, about the ability of the efficiency performance measurement paradigm to answer how well an enterprise could perform if certain design decisions are made. [ABSTRACT FROM AUTHOR]
- Published
- 2018
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