1. Corporate memory in the lean context
- Author
-
Senhorinha F. C. F. Teixeira, Beatriz da Silva Rodrigues, Catarina Mequita, M.F.F. Oliveira, Adriana Gomez, Claudia Serra, Ivo Pinheiro, Nuno Bastos, José Dinis-Carvalho, Nuno Sobral, Lúcia Silva, and Tiago Pacheco
- Subjects
Knowledge management ,business.industry ,Computer science ,Knowledge economy ,media_common.quotation_subject ,Automotive industry ,Kanban ,020207 software engineering ,Context (language use) ,02 engineering and technology ,Component (UML) ,0202 electrical engineering, electronic engineering, information engineering ,Factory (object-oriented programming) ,020201 artificial intelligence & image processing ,business ,Andon ,Function (engineering) ,media_common - Abstract
A large part of the information necessary for an organization to function is stored exclusively in people's memories. This applies to two different kinds of information - short-term information related to daily operations in the shop floor as well as long-term accumulated knowledge and expertise. In the present article we propose several solutions for preventing short- and long-term information loss in an industrial setting. We analyze information loss and its consequences at an automotive component factory in the North of Portugal. For the short-term information loss, we propose lean tools such as gravity flow racks, kanban and andon screens. For long-term information loss, we propose the implementation of mentorship programs, the creation of a knowledge repository based on wiki technology and the use of explanatory labels.
- Published
- 2019