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1. Assessing the role of knowledge management to enhance or prevent digital transformation in SMEs: critical knowledge factors required

Author

Ludovico Bullini Orlandi, Alessandro Zardini, Cecilia Rossignoli, Alessia Zoppelletto, Zoppelletto A., Bullini Orlandi L., Zardini A., and Rossignoli C.

Subjects
Knowledge Management, Knowledge management, Critical Knowledge Factors, business.industry, SME, Digital transformation, Context (language use), Critical Knowledge Factor, Business, Digital Transformation, Multiple case study, Technology management
Abstract

The 4th industrial revolution or Knowledge Age enhances the transition to knowledge-driven organizations that rely on data, technologies and learn how to manage all the variables involved in their digital transformation (DT). How should firms manage their knowledge during their DT is an underdeveloped research issue, especially in the SMEs' context. Employing a mixed inductive-deductive approach, this multiple case-study of 35 SMEs tries to shed light on which are the critical knowledge factors required to support and hinder DT in SMEs' context.

Published
2020
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