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Start Over Descriptor "Information services industry--Certification" Publisher emereo

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1. ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work Book : Define, Implement, Manage and Review Service Support with Service Desk, Incident Management and Problem Management

Author

Blokdijk, Gerard and Blokdijk, Gerard

Subjects
Configuration management, Information technology--Management, Management information systems, Information services industry--Certification, Electronic data processing personnel--Certification, Computer technical support
Abstract

Cover title.

Published
2008

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