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Purpose This study aims to build an indigenous Chinese management model based on Chinese culture. Design/methodology/approach This study adopts new institutionalism as its theoretical foundation, examines the core values of Chinese civilization in retrospect and identifies the key features of a Chinese management model. In this study, the authors develop a “glacier model” and test its reliability with the Haier Group. Findings This study proposes a new definition for a management model: a knowledge system based on institutional civilization that reflects management theory and practice. It analyzes the institutional environment of Chinese civilization: the recessive bottom-most layers are CBTLG (Confucianism, Taoism, Buddhism, legalism and Guan theory) and MDSX (Mao Zedong thought, Deng Xiaoping theory, scientific thoughts of development and Xi Jinping thought), the dominant principles are “Socialism and Mixed Economy” and the core values of Chinese culture compose the layer between them. This study concludes that the distinguishing features of Chinese management are harmonious management, the order-diversity pattern and Tai Chi management. Research limitations/implications This paper only discussed the management model of China. Based on the conclusions of this paper, in the future, researchers comparative studies on Chinese management and other countries’ management models with glacier model. By so doing, people can have a more comprehensive understanding of management models of different cultures. Practical implications The management characteristics contained in Chinese culture can provide more abundant knowledge for understanding current organizational management issues. A better understanding of the characteristics of a Chinese management model based on Chinese civilization is conducive to foreign investment or cross-cultural cooperation between Chinese and foreign enterprises. Originality/value This study provides a new perspective in studying Chinese management. The theoretical values of the glacier model are as follows: it is rooted in a Chinese management context; it makes up for the insufficiency in the current study of institutionalism; and it guides cross-cultural communication and management. The authors hope that the study attracts the attention of more scholars. Any civilization of any region or country can construct its own management model using the frame of the glacier model.