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Although accessible tourism represents an interesting research field, the study on the participation of people with disabilities (PwDs) in tourism activities and the constraints limiting their involvement is still in its initial phase. This paper proposes a comprehensive review of the literature on the role of constraints on the travel propensity of PwDs. It also offers an empirical application using the intrapersonal, interpersonal, and structural constraints model as the primary guiding theoretical framework. The findings revealed that the presence of constraints limits the intention to travel of PwDs. Additionally, they underlined that many PwDs give up travelling despite the attempts of many tourist destinations to reduce or eliminate these constraints.

As a recommender system, Metacritic (metacritic.com) quantifies and aggregates reviews of entertainment products. The metascore published by Metacritic is controversial in its process for gathering, translating, and aggregating reviews. This study aims to assess the quality of Metacritic's scoring of movie critics’ reviews. By using a mixed methods approach integrating content analysis and multilevel analysis, we found that the movie review scores assigned by Metacritic reflecting the reviews’ semantic contents, being unbiased across the critics, and differentiating the movies reviewed. The paper provides, also, both theoretical implications, referred to an original framing of professional reviews in the service science, service systems and service quality; and practical implications related to the potential customers and for the entertainment industry.