1. Stakeholder Perspectives in Anticipation of Sharing Physicians’ Notes With Parents of Hospitalized Children
- Author
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Anne S. Thurber, Windy Smith, Megan A. Moreno, Shannon M. Dean, Carrie Nacht, Michelle M. Kelly, Daniel J. Sklansky, Catherine Arnott Smith, Peter Hoonakker, and Ryan J. Coller
- Subjects
Parents ,media_common.quotation_subject ,Qualitative property ,Article ,03 medical and health sciences ,0302 clinical medicine ,Nursing ,Physicians ,030225 pediatrics ,Health care ,Electronic Health Records ,Humans ,030212 general & internal medicine ,Child ,Empowerment ,media_common ,business.industry ,Communication ,Information sharing ,Stakeholder ,Patient portal ,Focus group ,Facilitator ,Pediatrics, Perinatology and Child Health ,business ,Psychology ,Child, Hospitalized - Abstract
Objective Elicit stakeholder perspectives on the anticipated benefits and challenges of sharing hospital physicians’ admission and daily progress notes with parents at the bedside during their child's hospitalization and identify strategies to aid implementation of inpatient note sharing. Methods Five semistructured focus groups were conducted with 34 stakeholders (8 parents, 8 nurses, 5 residents, 7 hospitalists, 6 administrators) at a tertiary children's hospital from October to November 2018 to identify anticipated benefits, challenges, and implementation strategies prior to sharing inpatient physicians’ notes. A facilitator guide elicited participants’ perspectives about the idea of sharing notes with parents during their child's hospitalization. Three researchers used content analysis to analyze qualitative data inductively. Results Anticipated benefits of sharing inpatient notes included: Reinforcement of information, improved parental knowledge and empowerment, enhanced parent communication and partnership with providers, and increased provider accountability and documentation quality. Expected challenges included: Increased provider workload, heightened parental confusion, distress or anxiety, impaired parent relationship with providers, and compromised note quality and purpose. Suggested implementation strategies included: Setting staff and parent expectations upfront, providing tools to support parent education, and limiting shared note content and family eligibility. Conclusions Stakeholders anticipated multiple benefits and drawbacks of sharing notes with parents during their child's hospital stay and made practical suggestions for ways to implement inpatient note sharing to promote these benefits and mitigate challenges. Findings will inform the design and implementation of an intervention to share notes using an inpatient portal and evaluation of its effect on child, parent, and healthcare team outcomes.
- Published
- 2021
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