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Debates regarding sustainable management have become notorious, significant and pertinent to contemporary society. This perspective is justified by the fact that modern management should address concerns of a fully aware audience regarding limits to be imposed on the use of natural/cultural resources and the negative impact of operations on the environment and on society and individuals. Undoubtedly, this assumption is even more important in industries where the power of socioenvironmental, cultural and economic transformation is increasingly latent, such as in the case of hotels. First, this article introduces a bibliometric analysis that exposes sustainable criteria verified in current management models, which allows for an identification among hotel companies for a predisposition for environmental and external social responsibility. Second, a primary contribution lies in structuring more holistic criteria, integrated in the internal/external hotel organizational background, in a manner that will enable organizations to help protect the environment as well as sociocultural, political and economic aspects of society. [ABSTRACT FROM AUTHOR]

Numerous events over the last six decades have made it necessary to reformulate the economic development models proposed by capitalism. In this context, sustainability has emerged with the aim of balancing corporate interests with stakeholders' needs. To facilitate this aim, organizations must build a productive management relationship with their stakeholders and thus understand the implications of their operations in all dimensions of sustainability. In this context, due to the potential negative environmental, cultural, and social impacts of tourism, hotels have a responsibility to act in a sustainable manner. Therefore, the objective of this research was to identify criteria against which hotels can measure their impacts. A quali-quantitative study was developed based on the following stages: (1) preparing a workshop that enabled the analysis of 66 possible criteria when designing sustainable hospitality; (2) understanding the degree of importance of each of these criteria based on a semistructured questionnaire applied to 177 professionals linked to the hotel market and academia; and (3) using software R to run a confirmatory factor analysis that validated 39 criteria distributed with regard to the following dimensions: environmental (11), social (10), cultural (4), economic (8), and political (6). We conclude that using these criteria will allow hotel managers to develop more holistic, systemic, integrated, and participatory strategies and to play an active role in building economically profitable, socially just, culturally compatible, and environmentally responsible societies. • Hotel businesses should be protagonists of sustainable tourism development. • Criteria and strategic principles that legitimized sustainable management. • Environmental, sociocultural, economic and political criteria for a sustainable hotel. [ABSTRACT FROM AUTHOR]

Rising energy costs and the current concern about sustainability issues directly impact the competitiveness and survival of organizations, promoting the search for continuous improvement in industrial production processes. The present study, by identifying the absence in the literature of models based on Value Stream Mapping and integrated with Industry 4.0 technologies that promote better energy efficiency practices in industrial processes, proposes a new Lean Management model called Real-time Energy Flow Mapping. This innovative model, provide capabilities to a visual, digital and sustainable management system of all energy behavior in machines and equipment using fully parameterizable metrics and rules. Also, estimulating stakeholders with the ability to predict and monitor energy costs, as well as identify possible problems due to changes in the behavior of energy consumption in machines, thus helping managers to make decisions faster and more dynamically. As a result, the literature search turned up 17 Value Stream Mapping based models with a focus on energy efficiency, along with 31 metrics grouped on energy, environmental and production processes. After discussions by the Focus Groups, 16 resulting metrics were submitted to expert panel, in which the least relevant were discarded and the 13 most relevant classified using Fuzzy Delphi. An analysis to verify the interrelationships between the metrics is performed using the Fuzzy DEMATEL, being finally applied in the proposed model. A case study of the model was carried out, submitting it operationally at the LabFaber 4.0, empirically validating the study. The Real Time Energy Flow Map fills the gap in the literature on Value Stream Mapping models to improve energy efficiency, monitoring energy consumption through dynamic mapping of the energy flow of production processes, identifying the area with increased potential for energy savings through changes in operating behavior that reduce overall energy consumption and environmental impacts. • Lean model integrated with energy, environmental and production process metrics. • Value Stream Mapping model for best practices in energy efficiency. • Real-time energy consumption modeling of industrial production processes. • Lean model in a real-world case study to analyse the benefits of energy efficiency. • Analysis of the most relevant energy, environmental and production process metrics. [ABSTRACT FROM AUTHOR]