Search

This paper focuses on the issue of quality management in higher education, which is rethought and solved in the special context of migration in Russia and other countries of the CIS. The article aims to determine the relationship between labour and educational migration and the quality of higher education in the innovation economy of Russia and other CIS countries. For this purpose, an econometric model of the impact of labour and educational migration on the quality of higher education in the innovation economy of Russia and other CIS countries has been compiled using regression analysis. Based on the model, it has been proved that labour and educational migration is determined by factors of quality of higher education and the labour market. The advantages of increasing the incoming flow of educational and labour migration for higher education in the innovation economy of Russia and other CIS countries have been substantiated: the increase in fees for the use of intellectual property objects and the number of patent applications. The authors' forecast has shown the prospects for an increase in the quality of higher education in the innovation economy of Russia and other CIS countries through the optimization of labour and educational migration. The main conclusion of the study is that during the Decade of Science and Technology in Russia and other CIS countries, the essence of labour and educational migration has transformed - participants with high human potential seeking to obtain higher education and take knowledge-intensive jobs have become predominant in the structure of the migration flow - and due to this, its influence on higher education has significantly increased in the innovation economy. The practical significance of the article lies in the fact that the proposed set of authors' recommendations will optimize migration flows and, thus, unleash the potential for the development of the quality of higher education in the innovation economy of Russia and other CIS countries in the Decade of Science and Technology.

External demand for achieving sustainability goals increases rapidly, nowadays. At the same time, companies face internal and external demands in terms of increasing performance which includes social and environmental questions. Continuous improvement (CI) system seems to be an inexpensive way for companies to achieve incremental improvements and improve overall company performance. Recent papers indicate that CI can be an appropriate concept for achieving companies' sustainable goals. Therefore, the purpose of the paper is to analyse the research field of continuous improvement (CI) and its connection to sustainable performance. A bibliometric analysis and literature review were conducted. The papers were selected from database Scopus using the search phrase ("continuous improvement") AND ("sustainable performance" AND "sustainability"). The aim of this paper is to conduct a literature and bibliometric review and to present an up to date analysis of the research and to provide theoretical attempt to highlight the role of continuous improvement in achieving sustainable performance. There are not many studies that explore the influence of CI on sustainability, so this research contributes to strengthening the awareness of organization about the role of CI in achieving sustainable goals. The results of the analysis indicate that continuous improvement is needed in the practice of companies to achieve sustainable goals. Therefore, this research adds to current understanding of continuous improvement, providing evidence about using CI as a good approach on the path to sustainability.

The Lean Management had its origin in the 50s in the Japanese automobile industry, and is currently used in different production processes, included those related to pharmaceutical production, for which has raised its application in the manufacture of loperamide HCl-orodispersible tablets (HCl-ODT) under the coordination of the Pharmaceutical Quality System (PQS). A theoretical proposal for process reengineering has been carried out both incorporating and applying the different Lean tools in the industrial manufacturing process of HCl-ODT, and their subsequent integration into the PQS, through each one of the processes stages, such as: weighing, screening, mixing, compression, and packaging, under the compliance of the current legislation of the pharmaceutical industry and in compatibility with what is established in the ICHs within the Quality System, in order to increase the effectiveness and efficiency of the process and its profitability. Lean Management under the coordination of the Pharmaceutical Quality System (PQS), is an excellent strategy for manufacturing loperamide HCl-orodispersible tablets since it improves its Quality System, as well as facilitates compliance with the national and international guides, standards and legislation that are suitable to it.

Much progress has been achieved in research works on SMA and the scope of modern analytical tools in SMA techniques. Although there had been many reviews on SMA techniques and their adoption by firms around the world, research on the application of analytical tools like artificial intelligence (AI), big data analytics (BDA) and cloud computing (CC) in SMA techniques had been fewer. This review aimed at assessing the relative extent of research done on these two aspects and the findings obtained from them. Google Scholar was used to search for papers and the PRISMA flow process was used to screen and select the papers. A total of 41 papers were obtained from these methods for this review. These papers were discussed under three main sections: Papers on the use of advanced analytical tools in SMA by firms, SMA (strategic management accounting) techniques used by Australian manufacturing firms and Use of advanced analytical tools for performance improvement by Australian manufacturing firms.However, since the adoption rate of SMA itself is low, using advanced analytical tools in SMA has been still low. Low levels of (negative) adoption of both SMA techniques and tools are due to a lack of awareness, lack of the required skills, lack of resources and resistance to change. The first two of these barriers could be addressed by training employees about SMA, and its techniques and tools. Incremental implementation of SMA and the tools with increasing availability of resources over time may solve the resource problem. Effective change management strategies and positive organisational culture towards changing to SMA and tools can solve the resistance problem. But the current low levels of adoption do not indicate the possibility of changing the organisational culture.

The lunar calendar is the first one established in history. The lunar calendar gives nature's weekly and monthly changes more precisely than the solar one. In restoring such a calendar, we distinguished between proven facts and hypotheses and legends, which were preserved with the help of records based on the testimony of individuals who lived in northwestern Slovenia during the first part of the 20th century. Their eternal lunar calendar is said to be over 300 years old. Its users believed in the initial force, which, according to them, governs everything that exists in this world. Considering the natural cycles increases the quality of our life and ensures its longest possible length.

This paper focuses on exploration of deep tech potential at three universities in South East Wurope: University of Sarajevo (UNSA) from Bosnia and Herzegovina, Polytechnic University of Tirana (UPT) from Albania and University of Montenegro (UoM) from Montenegro. One-way analysis of variance (ANOVA) and Tukey procedure for multiple comparisons were performed to assess and compare perceptions of students of these three universities regarding different deep tech issues. Research hypotheses were that there were differences in the interest of students of these three universities to (i) take one or more university courses to gain knowledge on certain deep tech technologies, (ii) attend other means of learning about deep tech (workshops, trainings, online courses, etc.) outside of the University, (iii) start own company in a deep tech field, and (iv) be actively engaged in deep tech research and development projects. Results of the research showed that hypotheses were not supported except regarding start of the own company in a deep tech field where there was difference in the interest of UNSA and UPT students and UoM and UPT students. There were differences in offering courses in deep tech areas, and that students at all three universities are highly motivated to acquire deep tech competences especially in the areas of robotics, artificial intelligence and machine learning including big data, and sustainable energy and clean technologies. Higher education, as one of three knowledge triangle components, may serve as very important point in creating dynamic knowledge triangle deep tech ecosystem and be the driving force as the source of educated relevant experts needed for deep tech development.

This investigation explores e-commerce product sales patterns, integrating Quality Management and Business Optimization perspectives. We analyze product listings, ratings, and sales metrics using a unique dataset from data.world.com, sourced from Wish.com. Our predictive model unveils correlations among categorical and continuous predictors, spotlighting their role in predicting unit sales. Employing robust linear regression, we assess predictor significance via t-tests, hypothesis evaluations, and ANOVA. Model selection, guided by AIC, identifies the optimal fit. Outliers, influential points, and assumptions are evaluated. Employing data visualization, we present results comprehensively. This study empowers stakeholders with insights into e-commerce dynamics, Quality Management, and Business Optimization for informed decision-making.

With the awareness of women's power in working life, women are now seen as the key to social sustainable development. The evaluations to be made with the problem how the quality of work life of working women (in the light of criteria such as participation in employment (labor force), starting and maintaining entrepreneurship, entrepreneurship incentives, success, happiness, education, family support, salary, job satisfaction, position, etc.) has been interpreted in the last ten years, the expectations for the next ten years and the rates that will change by means of the proposed recommendations are the main subjects of this study. Interpreting the antecedents, results and future expectations of women's employment and women's work life quality in the countries with a comparison between Serbia and Turkey among the developing countries will show the importance given by the relevant nations to women employees on the axis of social sustainability.

Media messages are any form of communication delivered to the audience, broadcasted in written, oral or visual form. They may include TV shows, web pages, advertisements, news stories, blogs or social media posts, inter alia. At present, facts are no longer the paradigm of journalism. They are often replaced by short messages constructed on the basis of biased or emotional content. In addition, commercial value of news and digitization of resources have also changed the formation of texts and images. They are built using entries posted on Facebook or Twitter (often by fake accounts), instead of face-to-face interviews, participant observation, or citing primary sources and opinions. On the other hand, there are numerous discussions on the quality of data and information, also in the context of journalism. Although there is no agreement whatsoever as to the factors contributing to high-quality communication, the author attempts to demonstrate a new model for quality assessment of written media messages. It comprises four main groups of quality factors, namely: 1) information, 2) linguistic, 3) publishing, and 4) useability. Each group consists of specific criteria, which are analyzed with respect to different media content. Its potential of application for quality assessment of press and social media will be discussed.

This paper aimed to review the papers published since 2021 to evaluate the current trends in natural language processing. A search of Google Scholar with the time frame of 2021-2023 using a PRISMA methodology yielded 27 papers for review. The review revealed an evolutionary trend from simple NLP models to multitasking, word embedding, neural networks, sequence-to-sequence models, and attention mechanisms to the current trends of pre-trained NLP uses in different contexts. Many techniques and algorithms were used in this process. One of the latest developments was identifying false news about Covid-19 pandemic from social media posts, to reduce risks to the population. Healthcare seems to be a major beneficiary of these developments. Natural Language Processing and its applications to tourism communication present great potential. The consistent development of NLP technology is allowing for the use of automated translation services, personalized tourism messaging, and more natural interplays between humans and AI systems (e.g., through ChatBots). The innovative and powerful capabilities of NLP can potentially help to drive tourism-related services ahead of the curve. As the technology continues to innovate and evolve, the advantage it offers to the tourism industry cannot be understated. A few limitations of this review have been mentioned at the end. This research has implications for tourism communications.

The aim of the paper is to examine the statistical significance of the impact of GLOBALG.A.P. certification in crop production, as well as the realized value of fruit and vegetable production on the Serbian export value in the fruit and vegetable sector in the period 2010-2021. For the purposes of inference, a multiple linear regression model is applied. It is found that the growth in the number of GLOBALG.A.P. certified producers does not affect export value in the fruit and vegetable sector (p=0.066), nor does the increase in certified areas (p=0.433). At the same time, the value of fruit and vegetable production has an impact on export value in this sector (p=0.001). The results are explained by the still low representation of GLOBALG.A.P. certification in Serbian agriculture, as a result of numerous institutional constraints, as well as financial and administrative obstacles for greater progress in this process.

The construction industry is characterized by the low level of digitalization in spite of the fact, that it has considerable potential. Digitalization in construction can bring significant results, connected with the improvement of the quality of process management in construction, as well as the qualities of final construction products. The purpose of this research is the determination of expectations of the Russian construction industry representatives, concerning the effects, which can be received thanks to the implementation of digital technologies in the organizations, working in the investment-and-construction sphere. The research is carried out with a method of the sociological poll. As a result of the carried-out factor analysis the authors proved, that there is the interrelation between the respondents' expectations and the type of activity of their organizations. This factor was the most significant one. The age of the organization and its scale had an insignificant impact on the expectations.

Project quality management is one out of ten areas of project management defined by the Project Management Institute (PMI). According to definition, it includes the processes for incorporating the organization's quality policy as regards planning, managing, and controlling project and product quality requirements in order to meet stakeholders' objectives. The current paper focuses on R&D (research and development) projects, whose specificity and high-uncertainty of the results requires a specific approach to quality management. In view of the lack of research efforts in this area, the objective was to propose a new, multicriteria based model for R&D project quality management. The construction of this model was based on the review of the extant knowledge and interviews with certified R&D project managers. The model includes factors influencing both the quality of project activities and the quality of R&D results. As a next step, the model was tested based on multi-criteria evaluation of the relative importance of these factors. It has potential, inter alia, to support decision-makers in selection of the optimal project quality management strategy. Finally, relevant recommendations have been provided for researchers and practitioners.

The article presents the use of the ahp in the evaluation of work in a selected municipal enterprise operating in one of the agglomerations in Poland. Based on the case study, the use of AHP was presented in terms of overall evaluation of jobs of municipal company, which enabled to determine the hierarchy of organizational positions due to the difficulty and arduousness of work. The research proceedings were suplemented by document analysis, structured interviews, team work methods, and classification technique. The article shows that such an approach ensured, on the one hand, the inclusion of qualitative aspects of tasks performed at individual positions in the assessment of work difficulties, and ensures team coordination of assessments and opinions, promoted in quality management, on the basis of which decisions regarding remuneration are made.

Today, the construction industry in many countries is experiencing a complex impact of global trends (large and multicultural workforce, digitalisation, economic and geopolitical instability, etc). The aim of the study is to determine the influence of socio-psychological specifics of interaction between construction project team members, their cultural and subcultural differences on work quality today and in the future. A thorough analysis of literary sources was carried out. We used diagnostic tools and models of team role composition (by M. Belbin), organisational culture (by C. Quinn and R. Cameron), intergroup adaptation (A. Bulgakov) through the study of its emotional component. The strengths of project teams in construction and the reserves for improving the quality of their work are established, their subcultural and role characteristics are presented. The obtained results have practical significance for managing multicultural teams of construction projects and improving the quality of their work in the future (forecasts by K. Schwab, Global Trends-2040).

The article deals with the issues of the impact of the quality of consumers' heat supply on the sustainable development of the urban areas infrastructure focused on the implementation of the United Nations Program on Human Settlements (UN-Habitat). A group of five countries of Central Asia has been studied, the quality of heat supply to consumers of which has long been ensured through centralized systems. An analysis of the heat supply quality in these countries showed that the main advantage of district heating, cogeneration, is losing its usefulness for consumers due to the significant accumulated wear and tear of heat supply systems. Quantitative dynamic characteristics of the heat supply facilities functioning are considered. A set of indicators for evaluating investment projects aimed at improving the heat supply quality is presented, that made it possible to propose rating indicators of heat supply interconnected with the Sustainable Development Goals (SDGs).

This research investigates the complex relationship between households' electricity consumption and a range of environmental factors, such as air pollution and meteorological parameters. Data regarding air pollutants PM 10 [μg/m^3 ], and NO2 [μg/m^3 ], as well as meteorological parameters temperature [°C] elative humidity [%], and atmospheric pressure [hPa] were collected from the Federal Hydrometeorological Institute of Bosnia and Herzegovina, while data related to electricity consumption were obtained from the Public Enterprise Elektroprivreda BiH d.d. - Sarajevo. Measurements and data collection were done for a period of time from January 2020 until March 2022 allowing for seasonal variations to be taken into account. The research findings reveal strong negative correlation of households' electricity consumption with temperature, moderate positive correlation with PM10 and NO2 as well as weak positive correlation with relative humidity and very weak positive correlation with pressure. Linear regression model developed in this research showed that temperature, humidity and concentration of air pollutant PM10 were significant variables and had impact on households' electricity consumption. The results of this research provide valuable insights into the complex dynamics between households' electricity consumption and environmental factors, and can help policymakers, electricity providers as well as households to develop better ways to save energy and develop better electricity consumption strategies.

The purpose of this paper is to examine the bidirectional relationship between two sets of variables, higher education and training (eight indicators) and innovation (seven indicators), using the canonical correlation analysis (CCA). The study utilises data published by the World Economic Forum Reports for seven years (2012-2018) for a sample of 12 countries in the MENA area. CCA is used to analyse the relationship between the two sets of variables. It helps in the evaluation of the interchangeable relationships between the two sets of multiple variates. More in-depth analysis of the nature of such a relationship between the two sets of variables is provided through redundancy analysis to identify the percentage of the variance in each set that is interpreted by the other set, and the commonality analysis to determine the variance of canonical function that is due to unique or standard variables. Canonical analysis shows the causality between the two endogenous sets of variables. Also, the findings suggest that technology alone is not an antidote, while other factors might have a significant impact on innovation. Commonality analysis shows that the role of quality of management school in explaining the variation in canonical function of innovation in common with "quality of education system", "quality of math and science", "internet access", "training availability" and "staff training produce".

The aim of the article is to diagnose citizens' expectations regarding innovations implemented in the public services sector. The authors present the results of survey research conducted among students of Krakow universities. Respondents answered questions about the need for innovation in the public sector and the purposes they should serve. Based on the obtained results, the conclusion was drawn that an increasing number of citizens expect innovative activity in the public services sector. Therefore, the action of demand factors can be observed, although the mechanisms of their influence on the course of innovative processes in this sector are different from those in companies. The empirical research presented in the article was preceded by a theoretical introduction in which the authors describe the essence of innovation in the public sector, the conditions for their implementation, and the importance of citizens' participation in this process.

This paper studies the problem of raising product quality, which can be achieved due to the use of platform corporate programs that are combined with digital technologies. In the context of the research, we identify rmine the system character of the process of management of product quality and characterise its components. They include the corresponding standards, philosophy of total quality management, tools, and program solutions. The purpose of this research is to reveal the connection between the processes of digitalisation of economic subjects and the level of the use of platform solutions to raise product quality. Within this research, we formed an array of data which characterises the level of digital maturity of organisations in different sectors of the economies of the EU countries. Based on this, we identified a high level of differentiation of digital maturity of organisations in different countries and spheres of economy. We also determined the presence of a close direct connection between the level of digital maturity of organisations and the level of the use of platform solutions for product quality management. These solutions include the domination of ERP platforms. We also substantiated the necessity of integrating them with other types of programs and digital technologies.

The aim of the paper is to investigate the presence of agribusiness topics in the daily press in Serbia. A quantitative and qualitative analysis of headlines in ten daily newspapers in the period from 1 November 2021 to 31 October 2022 was conducted. The results were analysed globally (as total number of headlines) and according to the following criteria: month of publishing, daily newspaper, and tonality of the headlines. During the study period, 352 titles were published on agribusiness. The results show that this important topic is insufficiently present in the daily press and that a negative tone prevails in the coverage of agriculture and food. Part of these findings can be attributed to current political events during the study period. However, more objectivity, more responsible media policies and neutrality in reporting are needed to ensure that readers are adequately informed about the importance and perspectives of agribusiness.

This paper elaborates on the problem of quality management at the company, which is implemented through sustainable HRM, which, in turn, is based on digital competencies. In the process of the research, we disclose the modern understanding of quality, characterise the specifics of sustainable management labour resources, and determine the important role and parameters of digital competencies. The basis of the methodology of this research is the concept that is aimed at combining the spheres of digital competence, sustainable HRM, and quality management, which allows strengthening and expanding the opportunities for ensuring quality at the company. The result of this research is the determination of positive effects and interconnection between digital competencies, sustainable HRM and the system of quality management. Characteristics of these facts allowed identifying the key advantages of the proposed integration of the sub-systems of management, which are based on fuller use of digital solutions in business, learning, and quality management. According to this, we determine the relevance of the company's personnel acquiring digital competencies and their complete use within the sustainable management of human resources, which will allow for a substantial increase in the level of quality management at the company.

The development of Artificial Intelligence (AI) has radically transformed the dynamics of today's corporate world. One of the major AI applications is in the arena of business marketing, which helps optimise performance. The present systematic review aimed to discover the impact of AI on business marketing. The focus is on positive factors of business marketing and the evaluation of AI in marketing to provide some useful insights into the usefulness of AI in marketing. Papers were identified from Google Scholar and were screened for inclusion and exclusion criteria using the PRISMA flow process. The finally available 32 papers have been discussed in detail, paper by paper, to highlight their contribution to the literature on AI-integrated marketing. Generally, most papers follow a common pattern of first positioning AI in the context, defining AI, listing how AI is used in marketing and then the topic of the paper. A similar pattern is followed in this review. The review showed the emerging and likely future trends of AI-integrated marketing in enhancing performance through improved customer interactions, marketing strategies, marketing innovations, and decision-making. Some limitations of this review have been indicated at the end.

This paper aims to systematically review the status of using artificial intelligence (AI) in Saudi healthcare systems to improve patient outcomes. In the review, the status of Saudi Arabia was compared with those of some resource-poor, low-to-middle income and developing countries, using 20 papers each collected from Google Scholar. The review showed both similarities and differences in their approaches to using AI in healthcare systems. Saudi Arabia is a late-comer. However, it developed many innovative AI applications for the hajj season. These applications can be used for public health problems also. Being a resource-rich and high-income country, Saudi Arabia must only be willing to adopt AI in its healthcare system. There is a lot of scope for researching and developing more innovative AI applications to facilitate the building up of a healthy and productive population, as stipulated in its Vision 2030 goals. Six recommendations have been listed to indicate how to raise the level of AI adoption and integration into the Saudi healthcare systems to enhance patient outcomes.

This study explores the influence of social media marketing on brand equity by analyzing consumer perceptions. Its primary objective is to pinpoint the crucial components of social media marketing that affect brand equity. The research involved 277 randomly selected students who completed a questionnaire. Employing multiple regression analysis, the study examines the relationship between brand equity and various factors including social media engagement, brand authenticity, perceived value, online brand communities, customer trust, and overall customer satisfaction. While controlling demographics and other pertinent variables, the study aims to precisely gauge how social media impacts brand equity. The results indicate that social media engagement, brand authenticity, online brand communities, customer trust, and customer satisfaction all exert a significant influence on brand equity. However, perceived value does not seem to have a significant impact on brand equity. This research adds to our current knowledge and provides valuable practical insights for digital marketers.

Over the last few decades, quality has become one of the most important factors of companies' competitiveness, a condition for their survival and development. The subject of this paper is the analysis of the degree of quality culture development in an organization. The analysis was based on empirical research in which 80 employees from the company Šinvoz, Zrenjanin participated during November 2022. The results showed that the organizational culture in this company did not sufficiently implement the characteristics of the quality culture. Employees do not notice enough management involvement and commitment in quality improvement efforts, the organizational culture is centralized and formalized, which is why the employees themselves are not engaged and committed to quality improvement. There is a big disproportion (gap) between what is visible and publicly announced (quality statement) and what is not immediately visible (opinions and attitudes of employees). In the following period, the company should constantly confirm in practice that quality is its key value, in order to reduce this disproportion.

The purpose of this study is to explore the implementation of ISO 55001 Asset Management System in small-to-medium water supply and sanitation utilities in Greece, with a focus on identifying their strengths and weaknesses in implementing the standard and discussing the managerial and policy implications of these findings. This study used a qualitative strategy in the form of a multiple case study, where eight experienced experts involved in asset management activities from four small-to-medium water utilities were interviewed. The study used the ISO high-level structure as a suitable study framework for the research. The findings provide encouraging evidence that smaller organizations are interested in genuinely substantial implementation of an asset management system, preferably a simple one that better fits their needs and capabilities, in accordance with the ISO 55001 standard. Moreover, the findings show that while smaller organizations face challenges such as lacking resources, bureaucracy, a short-term mentality, and political constraints, they possess key strengths, such as extensive experience, a commitment to asset management best practices, and an adaptive and innovative culture. The study's findings have significant managerial implications for small organizations striving for enhanced asset management practices.

A construction model for an ETC type solar collector with the purpose of helping in the rational use of electric energy aimed at the needs of the small rural producer. A prototype solar collector was proposed and its energy efficiency was analyzed compared to that of a commercial collector. Following this, an analysis of the economic viability of using solar collectors on small properties in the Sul Fluminense region of Brazil was performed. This work can be classified as an applied research with a quantitative experimental approach. The study shows that the use of the solar collector even when shared with the electricity to compensate for its losses, still provides an economic benefit to the final users, and the use of thermosyphon can contribute significantly to improving this result. This study proposed a more effective solar collector model, but this collector was limited to the materials and financial resources available to the project.

The paper analyses the importance of Supply Chain in comparison to other critical business areas within companies. Consulting Supply Chain literature always ultimately creates the impression that it "boosts" the company success by lower operational costs and sales growth by better performance. A quantitative literature review of the top 100 biggest German company reports gives the result that Supply Chain Management is a very important business area but customer focus, being defined as "Sales & Marketing" and the product itself (e.g. R&D) are more important for companies on a strategic level. The outcome therefore is, that there must be a good Sales & Marketing and product in the first place to ensure business success, leading to the fact the SCM can be understood as a major supportive function for manufacturing companies.

The paper aims to explore the relationship between social trust and life satisfaction in the South Caucasus region and Russia. The study uses data from two waves of the Life in Transition Survey conducted in 2010 and 2016 to track changes in living conditions and well-being over time across countries. Structural Equation Models are performed to investigate the research question. Literature review revealed that social trust plays a crucial role in various aspects of human life such as well-being and life satisfaction. It suggests that social trust is positively related to life satisfaction at both the individual and cultural levels and policies aimed at promoting social trust may lead to improved life satisfaction. The results of the research found that social trust is positively associated with life satisfaction, particularly in Azerbaijan and Georgia. The relationship between social trust and life satisfaction is mediated by personal traits such as age, gender, and self-assessed health condition.

The Total Quality Management (TQM) paradigm encompasses adapted and developed management techniques, emphasizing process management, leadership, strategic planning, customer focus, supply management, human resources management, and quality indicators. This research focuses on applying a TQM-based model to analyze relationships among TQM criteria in university student associations. Specifically, it explores students' perceptions of process approach-based thinking as a catalyst for organizational and quality indicators in these associations. The study, involving 700 respondents, utilized Structural Equation Modeling (SEM), incorporating confirmatory factor analysis and path analysis. Key findings reveal that process management positively influences all TQM elements, while only leadership and human resources management directly impact quality indicators. The study's outcomes have the potential to enhance decision-making processes in universities and student associations, thereby improving academic and future business life quality.

The modern economy is gradually losing the course of industrial growth and promotion of the goals of an increase in consumption, which is predetermined by the state of ecology and its influence on the health and viability of the current and next generations. New economic solutions and transformations of spheres are connected with the course at the creation of a well-balanced economic ecosystem, which ensures the environmental friendliness of products - as the top-priority indicator of their quality. Program goals of the UN in the sphere of sustainable development of ecology cover the main priorities in this direction. This paper was aimed at the determination and assessment of the directions for the achievement of environmental friendliness of products as a measure of products' quality at the level of certain leading production in the context of management from the position of sustainable development. The methodological basis of this paper is the method of systematisation, induction, and comparative analysis. We systematised the main directions for ensuring the environmental friendliness of products (as the indicator of quality), which include the implementation of responsible production and consumption (organic products); and implementation of climate measures to reduce harmful emissions in the environment (smart production, issue of analogue products). We distinguished countries and leading companies in the sphere of implementation of these directions of the achievement of the UN goals in the sphere of sustainable development. The scientific novelty of this paper consists in determining the specific features of positive directions for improvement of the ecosystem of countries and regions due to an increase in environmental friendliness of products, as the indicators of quality.

This paper discusses the problems of improvement of product quality through the expansion of responsible management of human resources in the context of perspectives of operations research. According to this, we determined the essence and features of responsible HRM, outlined trends and factors defining the current state and development of this sphere, and characterised the directions and factors of the influence of SHRM on the quality of products within the quality management system. The goal of this paper was to substantiate further direction and prospects for the development of responsible HRM, based on operations research, which allows raising the quality of products and effectiveness of companies' activities. We also characterised the main methodological transformations that take place in the sphere of human resources management, identified spheres and operations that supplement human resources management within the application of the sustainable approach, offered a block scheme of the algorithm of analysis of a workplace based on SHRM, proposed the tools of integrating the elements of sustainability into this algorithm, characterised the direction for supplementing the corresponding algorithms with the elements of sustainability for each separate element of human resources management, and determined the promising directions for further research on the influence of sustainable HRM in an increase in product quality through the lens of operations research.

This work strived to solve an important scientific problem of developing methodological recommendations on decision-making in the sphere of product quality management with the help of innovations. According to this, the paper generalised and supplemented the methodological provisions of the theory of managerial decision-making given the specifics of the processes of quality management and the use of innovations and characterised the influence and value of new ideas and solutions on the quality of products and the general effectiveness and competitiveness of the company. The paper also substantiated the important role of innovations from the position of their influence on the quality of products and considered the system of quality management based on innovations, which includes technical and social components, in particular, the cycle of innovations of quality, tools and methodology of ensuring quality, on the one hand, and the principles of quality management and culture of quality and learning, on the other hand. Special attention was paid to the necessity to take into account - when developing managerial decisions - the complex economic and market proportions through modelling of the appropriate strategies based on game theory methods. This allows considering not only the factual parameters of price, quality, and expenses but also modelling their influence on the general market situation, including the behaviour of rivals and consumers.

Numerous authors and researchers state that the transition from Industry 4.0 to Industry 5.0 is practically a transformation from digital manufacturing to a digital society with the convergence of science and technologies in Society 5.0, moving from technology to society. Changes are noticeable in the field of quality, and it is realistic to expect a transition from Quality 4.0 to Quality 5.0, which involves a significant shift in focus and approach. This research aims to answer several questions: 1) to clearly understand the current situation and learn lessons from the implementation, successes, and drawbacks of Quality 4.0; 2) to discuss the vision, mission, trends, and challenges in transitioning to Quality 5.0; 3) to define models for the development, implementation, and integration of Quality 5.0, covering important variables such as development strategy, digitalization strategy, level of investment, level of business excellence, competitiveness level, and knowledge level. In this manuscript, we will provide an analysis and insights from a literature review of published manuscripts in this field, insights from industry solutions, as well as results from recent research.

This article assesses the understanding and state of hybrid project management. A research problem was formulated, asking how large organizations working on software projects can gain value from agile project management, focusing on the hybrid approach as the most fitting candidate. A systematic literature review was conducted (SCOPUS, Web of Science), and findings were presented, proving that the current understanding of hybrid is limited and mostly viewed as a combination of agile and waterfall. Also, it has been shown that the hybrid approach is quite beneficial, and large organizations most likely don't have any other choice than turning to hybrid if they want to stay competitive. The original value resides around challenging the current definition of hybrid and proposing a new framework that will establish boundaries of a hybrid approach, which goes beyond the literature reviews done so far. Research limitations are related to coverage or research articles analyzed.

Product quality is the basis for demand at national and world industry markets and a precondition for the competitiveness of manufacturing companies. Modern conditions, predetermined by the insufficient volume of resources, problems with personal provision, and high requirements for physical, chemical, environmental, and exploitation indicators of products involve the focus on the capabilities of the digital economy. Digital economy markets offer a rather wide range of tools that allow solving various tasks faced by manufacturers in the sphere of management and improvement of the level of product quality. This research proved the hypothesis on the direct dependence between digitalisation and achievement of effectiveness in ensuring the main indicators of product quality in companies from various spheres of the economy. The scientific novelty of this research is due to the substantiation of the features of implementing innovative directions for product quality management with the use of digital tools in countries with various economic systems.

The present study investigates the state of environmental awareness of Polish people divided into sociodemographic characteristics. Important questions were what is the level of pro-ecological awareness of Polish residents? Which sociodemographic characteristics differentiate the pro-ecological awareness of the respondents? A questionnaire survey was carried out in 2023 to understand the attitude of Polish citizens towards environmental protection. The authors carried out a survey using the computer-assisted website interview (CAWI) technique among 305 people representing Polish adult final buyers, mostly students. The online survey questionnaires were distributed using the servers of the Google. The chi-square test was used to determine the representativeness of the sample file. According to survey results, the higher education the respondents had, the clearer their views on what environmental protection is. Women were much more likely indicated the statement, that a person's higher ecological awareness makes them undertake pro-ecological actions.

Banking risk management systems are sets of work methods for responsible bank departments, facilitating a positive financial result under conditions of uncertainty. The object of the study is the credit risk of corporate borrowers of commercial banks in the Russian Federation. The subject of the study is credit risk management based on internal ratings of corporate borrowers. The purpose of the work is to analyze the risk management system of commercial banks and develop an internal credit risk management model for corporate borrowers. Research methods: content analysis, analytical and statistical processing of information; methods for assessing cause-and-effect relationships and expert assessments. The relevance of the presented model is due to the regulatory need for commercial banks to switch to internal ratings to assess the risk of lending. The advantages of the model include optimized costs for establishing factor indicators, as well as the valence of selected explanatory variables.

Digitalization is focused on implementing digital technologies into business processes, with digital technologies being often referred to as the new industrial revolution. Digitalization presents new opportunities for radical and gradual process innovation. In the context of our manuscript, digitization can be considered as the process of data collection from machinery, its evaluation, process monitoring, process simulations, and integration of multiple systems and technologies. From this aspect, digitization can be understood as a path towards digital transformation - which already requires change at the management level, and therefore, many people are in favour of the exchange of digitization and digital transformation. A significant challenge companies encounter is the need to acquire knowledge about these new digital technologies, including their potentials and disadvantages. To increase the competitiveness of their processes, they often require technical knowledge lacking in the company or existing only at a basic level. The goal of the manuscript is to evaluate the proposal for applying individual elements of digitalization within a production company and to focus on a paperless automated station that will facilitate the work of production employees and, ultimately, middle managers and senior management of the company.

The primary objective of this article is to scrutinize the key trends in the management of the socio-economic sphere in Eastern European countries. The research methodology employed encompassed general scientific methods of cognition, including logical and structural analysis, comparison, theoretical modeling, abstraction, induction, and deduction. Additionally, techniques such as specification, generalization, and formalization, as well as tabular and graphical interpretation of theoretical information were applied during the investigation. Throughout the study, the trends of social and economic development in Eastern European countries during the post-crisis period are examined. The practical significance of the research results is rooted in their potential applicability in the development of targeted programs.

The full-scale military invasion of the Russian Federation on the territory of sovereign Ukraine has led to the emergence of a number of destabilizing factors in the development of the Ukrainian economy. Moreover, it has caused the increase of macroeconomic instability and problems of a social - economic nature, which requires an immediate solution and development of forecasts of economic and social development. The purpose of the research is to forecast macroeconomic indicators of the economy development of Ukraine during the war (2022-2023). The forecasting results give evidence of the critical and threatening values of the analysed macroeconomic indicators of the Ukrainian economy development in war conditions. This causes a decrease in the life quality of the population and the sustainable competitiveness of the country and requires the formation and implementation of an effective macroeconomic policy. The substantiated influence of macroeconomic indicators on the level of life quality of the population indicates a strong interrelationship between the analysed indicators (R=0,933). The budget deficit in 2024 is forecast at the level of -2,7%; the GDP volume will decrease to 5,8%; the poverty level will increase to 62%, and the unemployment rate will increase to 33%.

Brazil has one of the cleanest energy matrices in the world, mainly a matrix based on hydropower. The research aims to identify and define variables that most strongly influence the economic viability of operating equipment and wind farms in Northeast Brazil, identifying the key performance factors for the economic analysis performed, such as technologies, equipment size and productive efficiency. The cash flow analysis allowed the calculation of the break-even for the different variables analyzed, equipment load factor, wind turbine investment and effective hours available for wind generation, among others. Although for the situation analyzed, wind generation projects in the Northeast of Brazil are economically viable, the profitability of these projects for the assumptions of the calculation assumed is still low, considering they generate a 15 year pay-back and a return rate of 9.22% p.a. as opposed to an assumed financing cost of 7.35% p.a.

In this paper some issues relative to the gap between the traditional theory of control charts and real problems practitioners encounter are discussed. We consider both the general reasons for this discrepancy and different examples of misunderstandings. The trend to develop statistics as mathematical branch of science in the area of statistical process control has led to (i) ignoring many real complexities; (ii) creating many new types of charts that rarely help practitioners to improve their processes. We offer some practical advices, such as the introduction of two types of the assignable causes of variations (internal and external); the refusal from a traditional assumption that repetitive measurements are always normally distributed; the simple and practically convenient technique to calculate control chart limits for highly non-normal data. As the main direction for future efforts, we offer to start discussion about the implementation of Shewhart control charts into the program of school education.

The paper discusses the opportunities and limitations of applying contemporary performance measurement models in the context of pre-university education. Special attention is given to the approach of measuring performance using the Balanced Scorecard (BSC) and the concretization of perspectives in the context of educational institutions � primary and secondary schools. The Balanced Scorecard enables schools to articulate an authentic choice of indicators, thus illustrating their specific qualities and helping them to control their processes and the behaviour of relevant stakeholders in the aim of improving educational work. The research results show that it is possible to make a collective list of indicators that can be updated and that can also be used as ideas to be applied in individual cases of organized learning. Schools which were active in different socio-educational contexts were able to successfully use the Balanced Scorecard, perceive their operations and improve them in order to provide educational service for users as well as employees for the purpose of improving the organization.

In this paper, a Quality Model for Collaborative Social Enterprises (SCC) proposed in the article "On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effect" (2021) was validated through the Gioia methodology. Semi-structured interviews were carried out based on a questionnaire applied to an intentional sample. As a result, the Quality Model was improved, and new aspects were recognized such as: the importance of sustainability in SCC even if the companies are non-profit, the importance of the communication of social mission, an adequate definition of the decision-making process, the consideration of aspects related to ethics in data management, the definition of platform requirements and customer experience, and, finally, the need to have a social impact assessment as part of the main indicators. In addition to a general review in terms of drafting and organisation of the model, maintaining its dimensions and graphic representation remained unchanged.

The purpose of this paper is to develop a causal model of perceived organizational support, trust in supervisors, and employees' creativity. The sample of 627 respondents consists of police officers attending training programs administered by the Police Education Bureau. Questionnaires were employed to collect data using simple random sampling. The research model was then tested using structural equation modeling (SEM) techniques. The statistical approach incorporates path analysis, factor analysis, and linear regression into a theoretical causal model for the analysis of latent constructs and measurable variables. The main finding of this paper shows the positive impact of perceived organizational support on employees' creativity, and trust in supervisors. In addition, trust in supervisors has a positive impact on employees' creativity. Discussions and recommendations for related agencies are discussed in this paper.

The results of the study indicate significant changes in human capital due to the military confrontation with the Russian Federation. It was established that the human capital in the pre-war period was characterized as highly educated and qualified, which is proved by high indices in the international talent competitiveness rating (61st place out of 155 countries), however, during the war period there was a significant loss of human capital, which was estimated at 4031 thousand killed, 4735 thousand wounded, 1 million 2 thousand forcibly deported to the Russian Federation, 13.7 million displaced, of whom 5.7 million people left the country. In order to overcome the crisis situation it is suggested to point the main ways of preservation and post-war restoration of human capital in the direction of: creating appropriate conditions to stimulate the return of citizens to Ukraine, the development of effective programs of post-war restoration of human capital and its sustainable development in Ukraine, as well as providing free and unimpeded access to educational services with opportunities for participation of applicants in international projects and programs.

In the era of extensive digital transformation, all business areas are experiencing disruptive changes, and the marketing research industry is no exception. With research agencies increasingly depending on online panellists from commercial research panels, it is crucial to understand the characteristics of panel participants and their potential impact on the quality of collected data. The present study explores the role of participants' personality traits on the quality of data collected via online consumer panels. A quantitative study examined Big Five personality characteristics and social desirability of the responses in the context of online panel participation. The study results indicate that self-selected panel participants tend to be more extroverted and have lower conscientiousness scores than non-participants. Participants with higher openness and lower conscientiousness scores also tend to provide more socially desirable responses. The findings implicate that participants with specific personality traits might be overrepresented in commercial online panels and are more likely to provide socially desirable responses, impacting data quality and reliability.

Industry 4.0 is driving a massive transformation across all types of businesses, including those in the service sector. An important component of this transformation is the digitization of individual processes within organizations. The recent Covid-19 pandemic has accelerated the digitization of processes, with many businesses forced to pivot to online distribution channels in order to weather the crisis. The digitization of services, particularly in e-commerce, has been a key factor in the adaptation and survival of businesses during these challenging times. The aim of the article was to evaluate the performance of a selected e-commerce website in terms of changes related to its website functionality and the introduction of new options available to potential customers. The evaluation was conducted through surveys administered both before and after the website changes were made. Through these surveys, it was possible to identify which changes were particularly well-received by customers, as well as to gain insights into the additional changes they expect to see in the future.