23 results on '"Lotta, Gabriela"'
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2. 13 Frontline work in weak institutions: implementing inequities
3. 9 Coping with violence and precarious working conditions: law enforcement through the eyes of municipal police officers in Morelia, Mexico
4. 7 Frontline implementation conditions of the Families programme: labour precarity and territorial gaps as aspects of weak state institutions in Chile
5. 10 ‘You can tell they are just villagers when you look at them': a phenomenological study of street-level bureaucrats' differential treatment of clients in a Ghanaian rural hospital
6. 11 When frontline work functions as an enclave: insights from Turkey
7. 12 Citizen agency in street-level interactions: navigating uncertainty and unpredictability
8. 8 Regime transitions and institutional weakness: the case of police reform in Poland in the early 1990s
9. Part III Bureaucratic encounters
10. Title Page, Copyright
11. Table of Contents
12. Cover
13. Notes on contributors
14. List of figures and tables
15. Part I Coping with institutional weakness
16. Part II Exploring institutional contexts
17. 1 Street-level bureaucracy in weak state institutions: an introduction
18. 5 Weak institutions and dangerous working conditions: coping by the wiremen of public electricity distribution utility in India
19. 4 Street-level bureaucrats in environments of systemic corruption: sources of influence
20. 3 Paternalist street-level bureaucrats and virtuous recipients: the consequences of institutional weakness in a pensions programme in Uganda
21. 6 Underserving the disadvantaged: institutional failures and their consequences for frontline workers and vulnerable publics
22. 2 Weak but not broken: resilience by repair in the times of COVID- 19
23. How street-level bureaucrats use conceptual systems to categorise clients
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