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[ILLUSTRATION OMITTED] I am not your typical appliance user. I have a doctorate in human factors and I am a Certified Professional Ergonomist. But, more importantly, I grew up in [...]

We live in a time of constantly accelerating change. And as quickly as technology is evolving, consumer adoption seems to be bending the technology adoption curve along even faster. Perhaps [...]

The article discusses the complexity and clarity of the design of various technological products. It explains misconceptions about the relationship between product complexity and usability. It notes some of the products that utilize technology to improve usability, such as the Apple iPhone, and others where technology gets in the way of usability. One suggestion in order to achieve clarity in products that deliver an increasing number of modes, options and configurations is to consider clarity as a measure of the complexity of the user experience.