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This article focuses on the practical measures managers can employ to raise staff self-efficacy and boost performance. Topics addressed include the benefits of employee empowerment, the psychological aspects of self-efficacy, and actions such as coaching, demonstration and providing rewards that encourage staff to realize their potential.

The management development programs known as assessment centers can help identify potential work group leaders. Assessment centers submit selected employees to a battery of multidimensional exercises simulating work group activities. These simulations help identify both the qualities necessary to lead teams effectively and those employees who possess the requisite qualities. At least some of the assessors of employee performance should be actual line managers, to ensure a practical focus to the assessment. Assessment exercises at the center should combine a variety of individual and group activities.