1. Bosses and their E-Manners.
- Author
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LIM, VIVIEN K. G., TEO, THOMPSON S. H., and JEN YUIN CHIN
- Subjects
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SOCIOLOGY of email , *ONLINE etiquette , *SUPERVISORS , *EXECUTIVES' attitudes , *GENDER - Abstract
The article discusses manners and civility exhibited by supervisors' use of email in Singapore, examining both the impact of the gender of the respondent on the online rudeness that is experienced, as well as the effect of negative online interactions on the work attitude of the respondent. Cyber incivility is defined by the authors as communicative behaviors that are exhibited in the context of email interactions. Also discussed are lack of social and contextual cues inherent to email messages.
- Published
- 2008
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