1. Perceiving Therapeutic Communication: Client–Therapist Discrepancies
- Author
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Chia-Wei, Fan, Jillian N, Hazlett, and Renée R, Taylor
- Subjects
Cross-Sectional Studies ,Occupational Therapy ,Communication ,Allied Health Personnel ,Humans - Abstract
Importance: Few studies have examined differences in clients’ and therapists’ perspectives on therapeutic communication; this article contributes to the knowledge base. Objective: To examine clients’ and therapists’ real-time perceptions of therapeutic communication. Design: Observational, quantitative, cross-sectional study. Setting: Inpatient and outpatient units of a large urban teaching hospital. Participants: Clients (n = 110) and rehabilitation therapists (n = 38; occupational, physical, and speech). Outcomes and Measures: Demographic characteristics, Clinical Assessment of Modes (CAM). Results: Clients perceived that therapists communicated by instructing more, and therapists reported empathizing more. Conclusions and Relevance: The findings suggest that clients and therapists may perceive therapeutic communication differently. What This Article Adds: This article supports therapists’ use of the CAM to examine multiple perspectives on their communication mode use, as described in the Intentional Relationship Model.
- Published
- 2022
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