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2. Human-centered cybersecurity

Author

Ardito, Carmelo, primary, Desolda, Giuseppe, additional, Di Nocera, Francesco, additional, Khamis, Mohamed, additional, and Marrella, Andrea, additional

Published
2019
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8. SERVE

Author

Ardito, Carmelo, primary, Bellucci, Andrea, additional, Desolda, Giuseppe, additional, Divitini, Monica, additional, and Mora, Simone, additional

Published
2016
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21. Foregrounding Algorithms: Preparing Users for Co-design with Sensitizing Activities

Author

Oscar Alvarado, David Geerts, Elias Storms, Katrien Verbert, Lamas, David, Sarapuu, Hegle, Lárusdóttir, Marta, Stage, Jan, and Ardito, Carmelo

Subjects
Co-design, Computer science, Everyday activities, 05 social sciences, Foregrounding, 050801 communication & media studies, Context (language use), Interaction design, Diary studies, Raising (linguistics), 0508 media and communications, 0501 psychology and cognitive sciences, Algorithm, 050107 human factors
Abstract

Algorithms are present in many of our everyday activities. However, there is generally low awareness of their presence among users, and there are various conceptualizations to define them. Additionally, algorithms are often both complex and opaque. These characteristics raise challenges when applying co-design activities to the interaction design of algorithms. We argue that researchers can overcome these challenges by developing sensitizing activities: activities that foreground the presence of algorithms, thus raising algorithmic awareness and a shared understanding, without influencing their initial experiences and expectations. We share how we applied sensitizing activities in two case studies: sensitizing interviews, and diary studies together with two-phase workshops. We share our experiences applying these techniques to overcome the challenges of low algorithmic awareness and multiple algorithmic understandings of participants. Finally, we offer recommendations for researchers and practitioners when applying sensitizing activities in this design context and invite further methodological discussion on this challenging topic. no ISSN ispartof: NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society ispartof: Nordic forum for Human-Computer Interaction (HCI) research NordiCHI location:Tallin date:25 Oct - 29 Oct 2020 status: Published online

Published
2020

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