Search

The article explores the changing dynamics in hot rod building, highlighting a transition from hands-on fabrication towards the utilization of aftermarket parts and component mixing. It discusses potential influences such as the aging demographic of enthusiasts, evolving car styles, and the accessibility of ready-made solutions from the industry. It underscores the enduring joy of car customization amid shifting trends.

According to the J.D. Power 2024 U.S. Aftermarket Service Index (ASI) Study, aftermarket service providers are gaining ground on franchised dealerships. While franchised dealerships are still considered more trustworthy, customers are finding it easier to do business with aftermarket service providers due to factors such as no-appointment drive-in service or shorter wait times for appointments. The study also found that overall satisfaction has improved in the aftermarket service industry, with full-service maintenance and repair facilities showing the greatest improvement. However, younger customers are harder to please, and dealerships are generally seen as more trustworthy in certain areas. [Extracted from the article]

CDK, an automotive retail software provider, has launched the CDK Dealership Xperience platform in Canada. This platform aims to transform how dealers sell and service cars by providing a unified and integrated experience. It includes features such as digital retailing, desking tools, accounting capabilities, online service scheduling, and AI-assisted business management. CDK believes that this platform will help dealers adapt to changing consumer expectations and simplify their operations. The CDK Dealership Xperience is available to new and existing customers throughout Canada. [Extracted from the article]

Michaels, a crafts retailer, is enhancing its in-store experience by offering a birthday party planning service for children ages 4 to 13. Starting at $299, Michaels will help customers organize two-hour parties for up to eight children, with the option to accommodate up to 12. The retailer will provide themed invitations, project supplies, and handle party set-up and break down. Michaels is also revamping its MakeBreaks crafting classes and bringing back its Kids Club event series. Additionally, Michaels has launched an online marketplace for third-party sellers and is piloting a program to allow these sellers to sell their items in stores. [Extracted from the article]