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This article focuses on the articles published in the September 2004 issue of the journal "Employee Benefit Plan Review." The editor of the journal gives a small brief of the articles. Our first "Focus" article is entitled "Providing Benefits That Match Employee Expectations: Ten Tips For Improving and Communicating Benefits." Here, Karen Gustin, vice president-group marketing and managed care for Ameritas Group Dental and Eye Care in Lincoln, Nebraska, points out that benefit surveys report that employees want a variety of options. Our second article in this section is by Courtney Rees, a Program Associate with the National Business Group on Health in Washington, D.C.