1. Framing Theory on Music Streaming Platforms : How Vocabulary Influences Music Playlist Decision-Making and Expectations
- Author
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van Bree, L., Graus, M., Ferwerda, Bruce, van Bree, L., Graus, M., and Ferwerda, Bruce
- Abstract
To improve decision-making and prevent information overload, music streaming services try to offer users personalized content. Vocabulary can be an important component in achieving personalization, in addition to recommender systems that ensure users are given access to their musical preferences. One way to apply personalization through vocabulary is to use personal pronouns. However, it is still unclear how the use of vocabulary personalization affects users’ decisions and expectations when it comes to music streaming services. This study aims to explore how vocabulary framing in playlist titles influences decision-making and the content expectations of the music playlist. Despite challenges in making informed vocabulary choices, our results show a substantial impact of personalized vocabulary in playlist titles on user choice and overall expectations. Users distinctly favor playlists with personalized vocabulary, emphasizing their crucial role in enhancing the music streaming experience.
- Published
- 2024