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Your search keyword '"Theresa T. Kessler"' showing total 6 results
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1. How and why humans trust: A meta-analysis and elaborated model

Author

P. A. Hancock, Theresa T. Kessler, Alexandra D. Kaplan, Kimberly Stowers, J. Christopher Brill, Deborah R. Billings, Kristin E. Schaefer, and James L. Szalma

Subjects
trustors, trustees, meta-analysis, trust, dispositional trust, Psychology, BF1-990
Abstract

Trust exerts an impact on essentially all forms of social relationships. It affects individuals in deciding whether and how they will or will not interact with other people. Equally, trust also influences the stance of entire nations in their mutual dealings. In consequence, understanding the factors that influence the decision to trust, or not to trust, is crucial to the full spectrum of social dealings. Here, we report the most comprehensive extant meta-analysis of experimental findings relating to such human-to-human trust. Our analysis provides a quantitative evaluation of the factors that influence interpersonal trust, the initial propensity to trust, as well as an assessment of the general trusting of others. Over 2,000 relevant studies were initially identified for potential inclusion in the meta-analysis. Of these, (n = 338) passed all screening criteria and provided therefrom a total of (n = 2,185) effect sizes for analysis. The identified dependent variables were trustworthiness, propensity to trust, general trust, and the trust that supervisors and subordinates express in each other. Correlational results demonstrated that a large range of trustor, trustee, and shared, contextual factors impact each of trustworthiness, the propensity to trust, and trust within working relationships. The emphasis in the present work on contextual factors being one of several trust dimensions herein originated. Experimental results established that the reputation of the trustee and the shared closeness of trustor and trustee were the most predictive factors of trustworthiness outcome. From these collective findings, we propose an elaborated, overarching descriptive theory of trust in which special note is taken of the theory’s application to the growing human need to trust in non-human entities. The latter include diverse forms of automation, robots, artificially intelligent entities, as well as specific implementations such as driverless vehicles to name but a few. Future directions as to the momentary dynamics of trust development, its sustenance and its dissipation are also evaluated.

Published
2023
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5. List of Contributors

Author

Nounagnon F. Agbangla, Atahan Agrali, Cédric T. Albinet, Awad Aljuaid, Guillaume Andéol, Jean M. André, Pietro Aricò, Branthomme Arnaud, Romain Artico, Michel Audiffren, Hasan Ayaz, Fabio Babiloni, Wendy Baccus, Carryl L. Baldwin, Hubert Banville, Klaus Bengler, Bruno Berberian, Jérémy Bergeron-Boucher, Ali Berkol, Pierre Besson, Siddharth Bhatt, Arianna Bichicchi, Martijn Bijlsma, Nikolai W.F. Bode, Vincent Bonnemains, Gianluca Borghini, Guillermo Borragán, Marc-André Bouchard, Angela Bovo, Eric Brangier, Anne-Marie Brouwer, Heinrich H. Bülthoff, Christopher Burns, Vincent Cabibel, Tuna E. Çakar, Daniel Callan, Aurélie Campagne, Travis Carlson, William D. Casebeer, Deniz Zengin Çelik, Cindy Chamberland, Caroline P.C. Chanel, Peter Chapman, Luc Chatty, Laurent Chaudron, Philippe Chevrel, Lewis L. Chuang, Caterina Cinel, Bernard Claverie, Antonia S. Conti, Yves Corson, Johnathan Crépeau, Adrian Curtin, Frédéric Dehais, Arnaud Delafontaine, Gaétane Deliens, Arnaud Delorme, Stefano I. Di Domenico, Gianluca Di Flumeri, Jean-Marc Diverrez, Manh-Cuong Do, Mengxi Dong, Andrew T. Duchowski, Anirban Dutta, Lydia Dyer, Sonia Em, Kate Ewing, Stephen Fairclough, Brian Falcone, Tiago H. Falk, Sara Feldman, Ying Xing Feng, Victor S. Finomore, Nina Flad, Alice Formwalt, Alexandra Fort, Paul Fourcade, Marc A. Fournier, Jérémy Frey, C. Gabaude, Olivier Gagey, Marc Garbey, Liliana Garcia, Thibault Gateau, Lukas Gehrke, Nancy Getchell, Evanthia Giagloglou, Christiane Glatz, Kimberly Goodyear, Robert J. Gougelet, Jonas Gouraud, Klaus Gramann, Dhruv Grewal, Carlos Guerrero-Mosquera, Céline Guillaume, Martin Hachet, Alain Hamaoui, Gabriella M. Hancock, Peter A. Hancock, Ahmad Fadzil M. Hani, Amanda E. Harwood, Mitsuhiro Hayashibe, Terry Heiman-Patterson, Girod Hervé, Maarten A.J. Hogervorst, Amy L. Holloway, Jean-Louis Honeine, Keum-Shik Hong, Klas Ihme, Kurtulus Izzetoglu, Meltem Izzetoglu, Philip L. Jackson, Christophe Jallais, Christian P. Janssen, Branislav Jeremic, Meike Jipp, Evelyn Jungnickel, Hélio Kadogami, Gozde Kara, Waldemar Karwowski, Quinn Kennedy, Theresa T. Kessler, Muhammad J. Khan, Rayyan A. Khan, Marius Klug, Amanda E. Kraft, Michael Krein, Ute Kreplin, Bartlomiej Kroczek, Lauens R. Krol, Frank Krueger, Ombeline Labaune, Daniel Lafond, Claudio Lantieri, Paola Lanzi, Amine Laouar, Dargent Lauren, Rachel Leproult, Véronique Lespinet-Najib, Ling-Yin Liang, Fabien Lotte, Ivan Macuzic, Nicolas Maille, Horia A Maior, S. Malin, Alexandre Marois, Franck Mars, Nicolas Martin, Nadine Matton, Magdalena Matyjek, Kevin McCarthy, Ryan McKendrick, Tom McWilliams, Bruce Mehler, Ranjana Mehta, Ranjana K. Mehta, Mathilde Menoret, Yoshihiro Miyake, Alexandre Moly, Rabia Murtza, Makii Muthalib, Mark Muthalib, Noman Naseer, Jordan Navarro, Roger Newport, Anton Nijholt, Michal Ociepka, Morellec Olivier, Ahmet Omurtag, Banu Onaral, Hiroki Ora, Bob Oudejans, Özgürol Öztürk, Martin Paczynski, Nico Pallamin, Raja Parasuraman, Mark Parent, René Patesson, Kou Paul, Philippe Peigneux, Matthias Peissner, G. Pepin, Stephane Perrey, Vsevolod Peysakhovich, Markus Plank, Riccardo Poli, Kathrin Pollmann, Simone Pozzi, Nancy M. Puccinelli, Jean Pylouster, Kerem Rızvanoğlu, Martin Ragot, Bryan Reimer, Emanuelle Reynaud, Joohyun Rhee, Jochem W. Rieger, Anthony J. Ries, Benoit Roberge-Vallières, Achala H. Rodrigo, Anne L. Roggeveen, Ricardo Ron-Angevin, Guillaume Roumy, Raphaëlle N. Roy, Anthony C. Ruocco, Bartlett A. Russell, Jon Russo, Richard M. Ryan, Amanda Sargent, Kelly Satterfield, Ben D. Sawyer, Sébastien Scannella, Menja Scheer, Melissa Scheldrup, Alex Schilder, Nicolina Sciaraffa, Lee Sciarini, Magdalena Senderecka, Sarah Sharples, Tyler H. Shaw, Patricia A. Shewokis, Andrea Simone, Hichem Slama, Alastair D. Smith, Bertille Somon, Hiba Souissi, Moritz Späth, Kimberly L. Stowers, Clara Suied, Junfeng Sun, Rajnesh Suri, Tong Boon Tang, Yingying Tang, Emre O. Tartan, Nadège Tebbache, Franck Techer, Cengiz Terzibas, Catherine Tessier, Claudine Teyssedre, Hayley Thair, Jean-Denis Thériault, Alexander Toet, Shanbao Tong, Jonathan Touryan, Amy Trask, Sébastien Tremblay, Anirudh Unni, François Vachon, Davide Valeriani, Benoît Valéry, Helma van den Berg, Valeria Vignali, Mathias Vukelić, Jijun Wang, Max L. Wilson, Emily Wusch, Petros Xanthopoulos, Eric Yiou, Amad Zafar, Thorsten O. Zander, Matthias D. Ziegler, and Ivana Živanovic-Macuzic

Published
2019
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6. Social Conformity Effects on Trust in Simulation-Based Human-Robot Interaction.

Author

Volante WG, Sosna J, Kessler T, Sanders T, and Hancock PA

Subjects
Adolescent, Communication, Female, Humans, Male, Social Behavior, Young Adult, Robotics, Social Conformity, Trust, User-Computer Interface
Abstract

Objective: We investigated the co-acting influences of communication and social conformity on trust in human-robot interaction., Background: Previous work has investigated aspects of the robot, the human, and the environment as influential factors in the human-robot relationship. Little work has examined the conjoint effects of social conformity and communication on this relationship. As social conformity and communication have been shown to affect human-human trust, there are a priori reasons to believe that they will play an influential role in human-robot trust also., Method: The experiment examined the influences of social conformity and robot communication on trust. A 2 × 2 (communication × social group) design was implemented with each variable having two levels (communication, no communication; positive social group, negative social group)., Results: We created a communication manipulation which we then demonstrated to mediate the trust level between human and robot. However, this influence on trust was overcome by social information in which the subsequent trust level, attributed to the robot, was dominated by expressed social group attitudes to that robot., Conclusion: The results confirm the importance of human social assessments over direct robot communication in setting human-robot trust levels. When social opinions are expressed, observers appear to conform to the trust displayed by the group than relying on their own judgment., Application: In human-robot teams, the perceptions of the group may exert a greater impact than even robot communication. This may be especially important when new human members are introduced into such teams.

Published
2019
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