Search

A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life—from a celebrated Harvard Business School professor and leading expert on the psychology of conversation.“Alison Wood Brooks brings to life the science of conversation, in which she is a world expert, with the utmost warmth, empathy, and joy.”—Angela Duckworth, #1 New York Times bestselling author of GritAll of us can struggle with difficult conversations, but we're often not very good at the easy ones either. Though we do it all the time, Harvard professor Alison Wood Brooks argues that conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and misunderstanding. And yet conversations can also be a source of great joy, each one offering an opportunity to express who we are and learn who others are—to feel connected, loved, and alive.In Talk, Brooks shows why conversing a little more effectively can make a big difference in the quality of our close personal relationships as well as our professional success. Drawing on the new science of conversation, Brooks distills lessons that show how we can better understand, learn from, and delight each other. The key is her TALK Maxims:Topics: Choose topics and manage them wellAsking: Ask more questionsLevity: Use humor to keep conversations fizzyKindness: Prioritize their partners conversational needsThrough experiments ranging across the conversational spectrum—from speed daters who ask too few questions (or too many), to future business leaders averse to topic forethought, to traffic stops that reveal the essence of kind language—Brooks takes us inside the world of conversation, giving us the confidence and the advice to approach any interaction with more creativity and compassion.Addressing our face-to-face conversations as well as those we have by phone, email, text, and social media, Talk is a thoughtful guide for anyone seeking to better establish and sustain their relationships. From managing our emotions and sparking creativity to navigating conflict and being more inclusive, the right conversation skills just might be the key to leading a more purposeful life.

NATIONAL BESTSELLER Communicate with confidence and improve your presentation skills with this essential guide–because delivery matters. Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um. Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don't Say Um is an essential tool for improving your speech. Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.

Sigmund Freud's theories and clinical practices focused primarily on individuals. As such, they are rarely considered when critiquing collective behavior or symbolic re-presentations. However, as the founder of depth psychology – a field of study that considers how unconscious components of the human experience influence psychological conditions – Freud understood the collective nature of thought and behavior. While his ideas are not typically a perspective applied to the study of media and popular culture, of audiences, or of content creation, once unpacked through a psychoanalytic lens, Freud's theories shine a bright light on human motivation and expression. This book is the first presentation of his ideas within this context. It is primarily an introduction to Freud and his theories intended for a communication studies audience. In addition to summarizing Freud's major concepts, how/when/if they are taught in psychology programs, and the resultant'Freud Wars,'this book offers examples of application of his ideas to cinema, advertising, public relations, and other forms of expression and recommendations for future research. There are implications and applications to the everyday world as well for anyone interested in how theories of human development, beginning with childhood personality construction through adult sexuality, repression, and expression, can be understood through a contemporary lens.'Of all of the contentious and oft-misconstrued figures in the history of ideas, few provide such a thorny and frustrating subject as Sigmund Freud. In this short-butsubstantial book, Deb Merskin gives us a considerate and approachable understanding of Freud's work. She begins with a biographical sketch of Freud, builds on this foundation to outline the full spectrum of Freud's theoretical interventions. With the basic rhythms and motifs established, Merskin then combines all of these elements to develop a symphonic sense of what Freud's ideas can contribute to communication and media studies, with emphases on social theory, film theory, advertising, political communication, media psychology, and cultural studies. Here is a true introduction to Freud's ideas as they relate to communication and media studies.'—David W. Park, Lake Forest College

A practical guide to the knowledge, principles and skills you need to improve your personal and professional interactions, build your confidence and change your life. Learn how to flex your style of interaction to get on better with other people – how to build rapport, reduce conflict, and develop collaborative relationships with positive outcomes for everyone. Relate more successfully to other people, both at work and at home Flex your style of interacting with others to suit the individual Increase your confidence as a communicator Develop your skills as a leader Get more out of virtual communication This book will help anyone to be more confident in their relationships with people, both at work and outside work. New to this edition New chapter: this new edition contains a brand new chapter on leadership Updated and refreshed: refreshed to include new material on getting on with people digitally/when working remotely, and on communicating inclusively and tackling unconscious bias Practical tools, techniques and activities: material to help you put your learning to use right away Free online content: new online workbook for readers to download, in addition to free supplementary templates, self-assessment quiz and videos Table of Contents PART 1 – What's your Style? Chapter 1 Your Brain and You Chapter 2 What are the Styles and What's Your Style? Chapter 3 Being Self-Aware - the Four Styles Chapter 4 Navigators Chapter 5 Mobilisers Chapter 6 Energisers Chapter 7 Synthesisers PART 2 - How to recognise Styles in other people Chapter 8 Being Aware of Others Chapter 9 Living and Working with Navigators Chapter 10 Living and Working with Mobilisers Chapter 11 Living and Working with Energisers Chapter 12 Living and Working with Synthesisers PART 3 – How to apply the Styles in your work and life Chapter 13 Strategies for Positive Influence and Impact Chapter 13 how to maximise influence when communicating virtuallyChapter 14 Engaging CommunicationChapter 15: Leading OthersChapter 16 Communicating Inclusively Chapter 17 Enhancing your self confidenceChapter 18 Building your Resilience and Re-energising

This illuminating book offers an up-to-date introduction to the psychology of language, exploring aspects of language processing that have previously not been given centre stage such as the role of body and brain, social aspects of language use, and mental models.The New Psychology of Language presents an overarching theoretical account called the Language User Framework for discussing a wide variety of core language activities. How do we understand speech in conversations? How do we read books? How do we convert our thoughts into bodily signals (speech, gestures, facial expressions) when we speak? What happens in the mind and brain when we have mastered two or more languages? All these aspects of language use are discussed at the level of words and sentences, as well as text and discourse. Language is considered as an embodied, embedded, incremental cognitive activity aiming at the construction and communication of rich and dynamic mental models. Discussion boxes highlight controversies in the field; case studies and practical exercises provide insight into everyday examples; illustrations represent important models of language processing; and key findings come along with clear and concise chapter summaries. Special attention is paid to research techniques for investigating the psychology of language.This accessible book is essential reading for students in disciplines such as psychology, cognitive science and neuroscience, artificial intelligence, biology, the language and communication sciences, and media studies. It is also a useful resource for a lay audience with an interest in language and communication.

The purpose of this book is to create a neurophysiology-based framework for assessing and improving mental health. It introduces measurable and neurobiologically-informed concepts and language to help professionals and organizations decrease stigma related to mental health and increase awareness of a new paradigm. This new, emerging paradigm moves away from previous language related to mental and psychological health, and moves towards language that focuses on promoting systems resilience and neurological adaptability through measurable neurophysiological mechanisms. It explores human communication patterns through the lens of neurophysiology, systems thinking, the Neurovisceral Integration Model, and attachment frameworks. This book will give people who are in helping professions - coaches, therapists, teachers, first responders - and leaders of all sorts - a new map and vocabulary for understanding mental health in terms of nervous system mechanisms for detecting and creating safety. FEATURES:Provides examples of brain maps (quantitative EEGs) related to issues with Signal FlowFeatures illustrations of biomechanical principles of nervous system mechanisms for signal transmission and detectionA map for using neurophysiology-based language to describe current concepts in psychology, therapy, and mental health.

In our deeply divided, binary world, honest discussion is stressful for all sides. International thought leader Africa Brooke says there is another way: the Third Perspective. In this manifesto, Africa teaches us how to return to critical thinking and reduce societal divides by opening our minds and being more self-questioning in difficult discussions. This book will help you figure out what you truly believe—as opposed to parroting or having knee-jerk reactions in conversation. You'll learn to share your views, hear theirs, make a point you feel must be made, and try to find common ground without self-censorship or self-sabotage. This personal guide helps readers move away from rigid thinking, allowing them to enter any potentially difficult discussion about politics, work, personal responsibility, race, sex, gender, religion — whatever the subject — while maintaining integrity, authenticity, and openness, and successfully expressing opinions while listening to contrary points of view. Africa has built a successful business coaching an exclusive roster of high-profile clients seeking to handle themselves in the public eye. The tools offered in The Third Perspective have been honed over years of that experience: hers is a proven system that works. She offers readers a new path for communication, and because communication is everything, critical to building trust and fruitful relationships, a life transforming experience. Africa Brooke's framework has three pillars—Awareness, Responsibility, and Expression—that ask: what is stopping you from speaking your mind, what do you stand for, what are you willing to risk?

NEW YORK TIMES BESTSELLER • From the author of The Power of Habit, a fascinating exploration of what makes conversations work—and how we can all learn to be supercommunicators at work and in life“A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden PotentialONE OF NPR'S BEST BOOKS OF THE YEAR • FINALIST FOR THE SABEW BEST IN BUSINESS BOOK AWARDCome inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.Communication is a superpower and the best communicators understand that whenever we speak, we're actually participating in one of three conversations: practical (What's this really about?), emotional (How do we feel?), and social (Who are we?). If you don't know what kind of conversation you're having, you're unlikely to connect. Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.With his storytelling that takes us from the writers'room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully.In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.

The purpose of this book is to provide a basic understanding of Voice Movement Therapy and how it uses both spontaneous vocalization and the creation and performance of song, integrated with active body movement, to increase expressive and communicative skills and to strengthen one's sense of self. Chapter One presents an overview of its history and core principles, and Chapters Two through Six provide articles by various practitioners to give the reader a sense of how they work, both with clients and students and for themselves, in ways that follow a basic set of principles, yet differ widely in accordance with the nature of the individual or group, the practitioner, and the cultural and socio-economic conditions of each encounter. Some of these articles reaffirm the past work of founder Paul Newham who, taking inspiration from the Alfred Wolfsohn/Roy Hart tradition of extended voicework, established a more specifically psychotherapeutically oriented vocal discipline and worked with individuals with special needs, students of voice, and performers. Other articles show how this work has been extended to new populations: those experiencing mental and physical illness and addiction and abuse, displacement and alienation, hidden disabilities, the need for formal mediation and conflict resolution, and transitioning into motherhood pre- and post-partum. Several others illustrate how the therapeutic component of the voice lesson has been broadened and deepened. In all instances, the aim of the editors has been to present a framework within which practitioners may tell their own stories in their own voices. The final chapter addresses ways in which we see this work going forward. It will be of interest, both in the United States and internationally, to professionals such as therapists, counselors, teachers of singing, teachers of speech and drama, speech-language pathologists; academic institutions that have courses in the creative arts therapies; conservatories for music and drama; and parents and parent organizations, especially those for children with both special needs and hidden disabilities.

Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be.As one of the world's most experienced kidnap-for-ransom negotiators, Scott Walker has successfully resolved life-or-death crises, facing down gang leaders, pirates, cyberhackers, and extortionists. When he turned to help businesses with negotiation, he realized that the tools and skills he'd need were not so different from the ones he'd mastered in the high-stakes situations he successfully negotiated. Now he's bringing those lessons to you.In this book you will learn Walker's essential negotiation principles and strategies, as well as his tools and techniques, all of which are supported by astonishing real-life case studies. You can begin to add these techniques to your repertoire immediately to become a world-class negotiator, capable of persuading anyone, no matter how tenacious and uncompromising they may be.Built on decades of scientific and academic research along with Walker's extensive experience, Order out of Chaos gives you simple, proven approaches. You'll learn how to slow down high-pressure moments, practice proactive listening, develop your emotional intelligence, and manage conflict. Applied in low-pressure, everyday negotiations with one person or in complex, high-risk scenarios with multiple hostile adversaries, these principles will help you master the moment, communicate effectively, and achieve the outcomes you want.Whether you're an executive in a multinational organization, the owner of a small business, a local sports team coach, or the manager of a single household, the principles and techniques covered in this book will help you navigate the common pitfalls of negotiation and give you the confidence to succeed every time.

Rape survivors need speech to recover--to tell the story of their harm, to rebuild their sense of self and their place in the world. But the words available to them often fail to describe their experience of the violation, which isolates and silences them, enables future perpetration, and lets rape remain unacknowledged.Tumminio Hansen steps into this space of the seemingly unspeakable and responds to the linguistic crisis by offering fresh ways of speaking and listening that reframe how we can describe, discuss, and address rape. Bravely weaving first-person narrative with the wisdom of psychologists, philosophers, theologians, and restorative justice experts, Speaking of Rape revolutionizes our ways of understanding the scope and nature of sexual violations in order to revolutionize how we respond to them.

Start building bridges instead of barriers! This essential guide offers a simple 5-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.Divisions are on the rise around the world, and 2024 may well be a peak year. We're losing the ability to disagree without dehumanizing. There is a deep need for this practical and accessible guide to having challenging conversations in any situation, from the workplace to the classroom to the dinner table.It's not about saying the right words at the right time but something vastly deeper. In this book, you'll discover the 5 pillars of respectfully disagreeing:Challenge your perspectiveBe the studentCultivate your curiositySeek the grayAgree to respectBut this is not a weighty tome. Each chapter features a cartoon, and Justin Jones-Fosu tackles this serious subject with a playful and compassionate tone. For example, he writes I have become more and more intentional in my desire to respectfully disagree with others (except those who think putting ketchup on eggs is wrongthere is no hope for respect there). With a wide range of examples and exercises throughout, this is a timely and reader-friendly handbook to disagreeing with someone's ideology while passionately pursuing their humanity.

Möchten auch Sie einfühlsamer kommunizieren? Al Weckert erläutert Ihnen die vier Schritte der Gewaltfreien Kommunikation nach Marshall B. Rosenberg: urteilsfreie Beobachtung, Gefühle, Bedürfnisse, Bitten, die eine wertschätzende Kommunikation mit dem Gegenüber ermöglichen. Sie erfahren anhand vieler Beispiele und Übungen, wie die Gewaltfreie Kommunikation im Beruf, in der Partnerschaft und der Erziehung Konflikte entschärft und hilft, Lösungen zu finden, in denen die Belange aller Beteiligten berücksichtigt werden. Außerdem gibt er denen, die Gewaltfreie Kommunikation weitergeben wollen, zahlreiche Hinweise zur Aus- und Weiterbildung.

Positive Communication for Leaders provides a practical model of positive communication that will immediately inspire unity and influence change in organizations. Drawing on decades of research in the fields of communication and leadership and combined experience consulting and training leaders across many professions, Julien C. Mirivel and Alexander Lyon offer concrete practices and strategies to do what feels impossible: to lead effectively, create community, and inspire positive change.Each chapter is built around a core skill that leaders must master. With practical examples, stories from practitioners, and meaningful exercises, leaders will learn to apply the skill one-on-one, in group contexts, and across the organization. The book gets to the heart of relationship-building, recognizes that positive relationships matter greatly, and provides a blueprint for leading positively and effectively. The many practical examples offered in the chapters will help novice and experienced leaders alike navigate hard conversations with confidence.The ability to create and maintain positive relationships is a crucial aspect of leadership in any profession, both in past and present, and has become an imperative for those who lead. This book shows how to make time and space for quality connections and how to build better relationships. It is a must-have resource for new and experienced leaders alike. This book features:Excerpts from interviews with experienced leaders across nonprofit, profit, and public sectors. Practical examples and case scenarios that illustrate how to communicate effectively.Concrete strategies, advice, and tips for leading difficult conversations and managing relationships effectively.Checklists in every chapter to assess your own leadership approach and set new goals.Learning boxes with meaningful exercises to apply your learning today.Opportunities to develop a communication plan for mastering the techniques and impacting the work now.

Speaking, Writing and Communicating, Volume 78 in The Psychology of Learning and Motivation series, provides the latest release in this important resource that features empirical and theoretical contributions in cognitive and experimental psychology. - Presents the latest information in the highly regarded Psychology of Learning and Motivation series - Provides an essential reference for researchers and academics in cognitive science - Contains information relevant to both applied concerns and basic research

Silver winner of the 2023 Foreword INDIES award for business & economics by Foreword Reviews Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again. Sam Horn's relatable, real-life stories and energizing, instantly usable insights will help you think on your feet, reduce stress, and deal more proactively and diplomatically with bosses, coworkers, customers, friends, family members, partners, children, even that date who just ghosted you. You'll love this go-to guide for clearly communicating what you want and need to get the results you desire and deserve.

The book aims to serve as a theoretical framework for the socio-cognitive approach (SCA) that is an alternative to the two main lines of pragmatics research: linguistic-philosophical pragmatics and sociocultural-interactional pragmatics. SCA broadens the scope of the field with an intent to incorporate not only L1 communication but also intercultural communication, and communication in a second language. The author integrates the pragmatic view of cooperation and the cognitive view of egocentrism and emphasizes that both cooperation and egocentrism are manifested in all phases of communication, albeit to varying extents. SCA places equal importance on the social and cognitive individual factors in pragmatics. The author claims that while (social) cooperation is an intention-directed practice that is governed by relevance, (individual) egocentrism is an attention-oriented trait dominated by salience.The book serves as a theoretical guide for researchers and students who would like to understand how we need to change first language-based theories to make sense of what happens not only in L1 but also in intercultural and multi-lingual interactions.

Psychological communication between teachers and students is the essence of formal education. This book focuses not only on analyzing problems from the perspective of teachers but also from the perspective of students and provides educators with ways to communicate effectively with their students.It is necessary for teachers to be concerned with cultivating and stimulating the internal motivation of students'development. This book discusses the significance of psychological communication and effective communication between teachers and students, the psychological preconditions of communication between them and strategies that teachers can utilize to communicate more effectively with their students. In addition, the author provides a large number of cases, psychological tests, and exercises to help teachers gain a better understanding of themselves and their students and to find more effective working methods, while establishing a democratic, equal, and harmonious interpersonal relationship between them.Communication between teachers and students is an essential and indispensable component during the process of teaching and learning. This book thus will be of interest to teachers, students, and researchers of educational psychology, education management and those who are interested in teachers'professional development in general.

Organizational communication is at a crossroads and professional communicators and leaders alike need to up their game. In this insightful and practical guide, leadership psychologist Dr. Laura McHale shows how neuroscience can help, surveying the field to reveal the science that is most applicable to organizations and providing an evidence-based approach to dramatically boost the effectiveness and impact of communications. From structural dynamics to occupational aprosodia, from the threat (and opportunities) of GPT-3 to the neuroscience of Zoom fatigue, she takes the reader on a fascinating journey of how neuroscience can help unlock the potential of communicators and the organizations they work for.

Vous allez comprendre pourquoi votre cerveau intéresse tant de monde! Notre cerveau est l'objet de nombreuses convoitises. En effet, différents acteurs tentent de nous vendre des croyances et des comportements. Nous ne sommes pas conscients ni forcément « libres » face à ces intentions persuasives. La manipulation est constamment présente de façon diffuse et légère, et ne se résume pas uniquement à la pratique de la communication des marques. Lorsque, par exemple, vous vous trouvez moche dans votre miroir, vous émettez un jugement en lien avec un élément qui vous empoisonne la vie : la croyance de ce à quoi vous devriez ressembler. Or, comment avez-vous construit cet idéal corporel?? Est-ce l'influence des publicités pour les cosmétiques ou des médias qui affichent de manière répétitive des mannequins au physique irréprochable?? Qu'il s'agisse de notre rapport à l'argent, du comportement à adopter face au Covid-19 ou encore face à l'urgence climatique... nous sommes des êtres souvent contradictoires, irrationnels et approximatifs dans la construction de notre monde. Nous pouvons penser, dire quelque chose, et ensuite agir de manière opposée. Ce livre va vous permettre de comprendre comment vous êtes programmé-e à raisonner et à agir et vous éveiller face aux tentatives de manipulation auxquelles nous sommes tous régulièrement exposés. Nul doute qu'il fera de vous un meilleur communicant?! Des compléments numériques sont disponibles pour tout acheteur de l'ouvrage : - Des entretiens avec des experts - Des études de cas supplémentaires - Des liens internet utiles

This book explores the evolutionary and cognitive foundations of human communication, focusing on narrative as its distinctive dimension. Within a framework of continuity with both the communication of our hominin predecessors and that of non-human animals, the book is about a twofold proposal. It includes the idea that (human and animal) communication has an intrinsically persuasive nature along with the hypothesis that humans developed narrative forms of communication in order to enhance their persuasive abilities. In this view, narrative persuasion becomes the feature that distinguishes human communication from animal communication. The study of the transition from animal communication to language addresses both the selective pressures that led communication for persuasive purposes to take a narrative form and the cognitive architectures and expressive systems that enabled our ancestors to cope with the selective pressures of persuasive/narrative-based communication. Language evolution is interdisciplinary, even from the specific perspective of evolutionary pragmatics chosen here. Therefore, this book is intended for researchers working in fields such as cognitive sciences, philosophy, evolutionary biology, cognitive psychology, and primatology. It also represents a valuable resource for advanced students in cognitive sciences, linguistics, and philosophy.

We live in an era of experimentation – both if we look at the broader social world of politics, media and art and at the narrower context of academic knowledge production. This collection consists of 14 chapters by leading scholars in affect studies. They explore the affective dimensions of experimental practices related to, for example, activism, the COVID-19 pandemic, populism, sustainability, patient communities, music streaming, Jamaican dancehall, gangs, leadership, tourism and minority youth cultures. Experiments are understood as intentionally crafted milieus aimed at (re)presenting unnoticed aspects of the world, as non-linear processes with unpredictable outcomes, and as ways of giving the future a provisional form. The collection responds to a pressing need to understand the intersection between affect, experimentation and sociocultural change by offering empirical strategies to explore how, and with what consequences, experimentation is affective.

CE TITRE EST EN ARRÊT DE COMMERCIALISATION!

Integrative Couple Therapy in Action offers a comprehensive, user-friendly guide to handling the most common problems and crisis situations seen by couple therapists.Drawing on the latest literature and the author's experience of over 40 years, Nielsen investigates what makes certain issues, such as sex, or situations, such as extramarital affairs, so stressful for clients and challenging for therapists. Unlike most graduate programs and texts on couple therapy that focus on theory and technique, Integrated Couple Therapy in Action fills in the details. The chapters cover common presenting problems (sex, money, children, and the stresses of time, work, and simply living together) and then discuss catastrophic crisis situations (couples reeling from affairs, contemplating divorce, divorcing, or living in stepfamilies after divorcing). Integrative Couple Therapy in Action provides one-stop shopping for readers of all skill levels interested in understanding the subject matter that bedevils so many couples.

This compact textbook introduces you to the psychological basics of human communication of everyday life in an entertaining way. You will encounter groundbreaking concepts, models, and axioms of communication (including well-known names such as Paul Watzlawick and Friedemann Schulz von Thun), different perspectives on communication, and various communication styles and patterns. You will learn what it means to communicate successfully and what makes successful communication difficult or even prevents it. And virtually in passing, you will learn to better understand your own communication and therefore yourself.This book is a translation of the original German 1st edition Was wir uns wie sagen und zeigen by Ulf Lubienetzki, published by Springer-Verlag GmbH Deutschland, ein Teil von Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.

Performative Intergenerational Dialogues of a Black Quartet promotes the importance of intergenerational Black dialogue as a collaborative spirit-making across race, genders, sexualities, and cultures to bridge time and space.The authors enter this dialogue in a crisis moment: a crisis moment at the confluence of a pandemic, the national political transition of leadership in the United States, the necessary rise of Black, Indigenous, and People of Color activism—in the face of the continued murders of unarmed Black and queer people by police. And as each author mourns the loss of loved ones who have left us through illness, the contiguity of time, or murder, we all hold tight to each other and to memory as an act of keeping them alive in our hearts and actions, remembrance as an act of resistance so that the circle will be unbroken. But they also come together in the spirit of hope, the hope that bleeds the borders between generations of Black teacher-artist-scholars, the hope that we find in each other's joy and laughter, and the hope that comes when we hear both stories of struggle and strife and stories of celebration and smile that lead to possibilities and potentialities of our collective being and becoming—as a people.So, the authors offer stories of witness, resistance, and gettin'ovah, stories that serve as a road map from Black history and heritage to a Black futurity that is mythic and imagined but that can also be actualized and embodied, now. This book will be of interest to scholars, students, and activists in a wide range of disciplines across the social sciences and performance studies.

Please note: This is a companion version & not the original book. Book Preview: #1 Everything you say to someone is filtered through his frames of reference, biases, and preconceived ideas. What remains is the message that he understands. You can't change how the listener functions, but you can adjust yourself to how he wants to be treated in order to be more effective in your communication. #2 All communication is based on the listener's terms. You help others understand you by creating a secure environment for communication, on their terms. Then they can use their energy to understand rather than to consciously or unconsciously react to your manner of communicating. #3 We can't calculate everything, but we can still understand the basics of human communication. We can avoid the most blatant blunders by understanding the basics of human communication. #4 There are two situations in which you can be yourself: when you're alone in a room, and when everyone else is exactly like you. In any other situation, it might be a good idea to understand how you are perceived and learn how other people function.

Few will doubt the importance of the role that communication technology played in American politics in 2020. The Factors and Behaviors Associated with Legislator Use of Communication Technology examines the various factors and behaviors associated with legislator use of communication technology. Offering both macro and micro level perspectives as well as quantitative and qualitative data analyses, a broad perspective of the role that communication technology plays in driving legislator behavior is provided. Building a theoretical structure, this book begins with an examination of how communication technology can destabilize the policymaking process and offers an overview of media and policy process theories, and legislator roles and the association of these roles with the use of communication technology. Moving to the micro level, the authors present quantitative and qualitative evidence associated with legislator behaviors associated with the use of communication technology including compromise behaviors and political ideological polarization, closing with an examination of the use of communication technology by legislators during the 2020 COVID-19 pandemic.

Convey the essence of leadership with every communication. Everything you communicate has the power to secure or sabotage your impression. But while you may be an empathic, visionary, responsive, inspiring, authentic, supportive, and humble leader, the lasting impact of those qualities hinges on your ability to communicate them effectively in words and expressions. Drawing on his decades of experience as a presentation coach, executive speechwriter, and national champion public speaker, Joel Schwartzberg offers unique mindsets, actionable tactics, and diverse examples to help you leverage the most powerful leadership tool you have: your voice. Whether you're giving speeches, telling stories, sending emails, posting messages, recording videos, or running Zoom meetings, these are essential practices for establishing authority and engaging your audience. The Language of Leadership will show you how to inspire, not merely inform, communicate with purpose and power, and sell—not just share—your most important ideas.

Ønsker du mer praktisk kunnskap om hvordan du kan kommunisere med barn og ungdom i utfordrende livssituasjoner? Denne boken beskriver samtalesituasjoner med barn i vanskelige situasjoner i livet. Det kan være når barnet begynner i barnehagen eller på skolen, utsettes for mobbing, innlegges i sykehus, har mistet et nært familiemedlem eller må flytte til et fosterhjem eller en barnevernsinstitusjon.

Get the Summary of Ethan Kross's Chatter in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: In Chatter, acclaimed psychologist Ethan Kross explores the silent conversations we have with ourselves. Interweaving groundbreaking behavioral and brain research from his own lab with real-world case studies - from a pitcher who forgets how to pitch, to a Harvard undergrad negotiating her double life as a spy - Kross explains how these conversations shape our lives, work, and relationships. He warns that giving in to negative and disorienting self-talk - what he calls “chatter” - can tank our health, sink our moods, strain our social connections, and cause us to fold under pressure. But the good news is that we're already equipped with the tools we need to make our inner voice work in our favor. These tools are often hidden in plain sight - in the words we use to think about ourselves, the technologies we embrace, the diaries we keep in our drawers, the conversations we have with our loved ones, and the cultures we create in our schools and workplaces.

NATIONAL BESTSELLER • An award-winning psychologist reveals the hidden power of our inner voice and shows how to harness it to combat anxiety, improve physical and mental health, and deepen our relationships with others.LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD • “A masterpiece.”—Angela Duckworth, bestselling author of Grit • Malcolm Gladwell, Susan Cain, Adam Grant, and Daniel H. Pink's Next Big Idea Club Winter 2021 Winning SelectionOne of the best new books of the year—The Washington Post, BBC, USA Today, CNN Underscored, Shape, Behavioral Scientist, PopSugar • Kirkus Reviews, Publishers Weekly, and Shelf Awareness starred reviewsIs talking to yourself normal? The truth is that we all have a voice in our head. When we talk to ourselves, we often hope to tap into our inner coach but find our inner critic instead. When we're facing a tough task, our inner coach can buoy us up: Focus—you can do this. But, just as often, our inner critic sinks us entirely: I'm going to fail. They'll all laugh at me. What's the use? In Chatter, acclaimed psychologist Ethan Kross explores the silent conversations we have with ourselves. Interweaving groundbreaking behavioral and brain research from his own lab with real-world case studies—from a pitcher who forgets how to pitch, to a Harvard undergrad negotiating her double life as a spy—Kross explains how these conversations shape our lives, work, and relationships. He warns that giving in to negative and disorienting self-talk—what he calls “chatter”—can tank our health, sink our moods, strain our social connections, and cause us to fold under pressure. But the good news is that we're already equipped with the tools we need to make our inner voice work in our favor. These tools are often hidden in plain sight—in the words we use to think about ourselves, the technologies we embrace, the diaries we keep in our drawers, the conversations we have with our loved ones, and the cultures we create in our schools and workplaces. Brilliantly argued, expertly researched, and filled with compelling stories, Chatter gives us the power to change the most important conversation we have each day: the one we have with ourselves.

Winner of the Jake Harwood Outstanding Book Award (2022). What, exactly, is understanding? And how do people create, maintain, and manipulate states of understanding via communication? This book addresses these questions, drawing on interdisciplinary scholarship in cognitive science, communication, psychology, and pragmatics. Rejecting classic descriptions of communication as'sending and receiving messages,'this book proposes a novel perspective that depicts communication as a process in which interactants construct, test, and refine mental modes of a joint experience on the basis of the meme states (mental representations) activated by stimuli in social interactions. It explains how this process, when successful, results in interactants'mental models aligning, or becoming entrained—in other words, in creating a state of understanding. This framework is grounded in a set of foundational observations about evolved human cognition that highlight people's intrinsic social orientation, predisposition toward efficiency, and use of predictive interference-making. These principles are also used to explain how codified systems ('codes') emerge in extended or repeated interactions in which people endeavor to create understanding. Integrating and synthesizing research across disciplines, this book offers communication scholars and students a theoretical framework that will transform the way they see understanding, communication, and social connection.

'That isn't what I meant!'Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now revised and updated for the digital age--analyzes how any conversation can go off the rails and provides essential skills for building mutual understanding. Thoughtful, witty, and empathic, the book is filled with vivid stories of couples, coworkers, friends, and family working through tough emotions and navigating differences of all kinds. Learn ways you can: •Hear what people mean, not just what they say. •Share a difference of opinion without sounding dismissive. •Encourage uncommunicative people to open up. •Make sure both sides get heard in heated discussions. •Get through to someone who never seems to listen. •Ask for support without getting unwanted advice. •Reduce miscommunication in texts and online. From renowned therapist Michael P. Nichols and new coauthor Martha B. Straus, the third edition reflects the huge impact of technology and social media on relationships, and gives advice for talking to loved ones across social and political divides

This volume advances the data-based study of multimodal artefacts and performances by showcasing methods and results from the latest endeavors in empirical multimodal research, representing a vibrant international and interdisciplinary research community. The collated chapters identify and seek to inspire novel, mixed-method approaches to investigate meaning-making mechanisms in current communicative artifacts, designs, and contexts; while attending to their immersive, aesthetic, and ideological dimensions. Each contribution details innovative aspects of empirical multimodality research, offering insights into challenges evolving from quantitative approaches, particular corpus work, results from eye-tracking and psychological experiments, and analyses of dynamic interactive experiences. The approaches and results presented foreground the inherent multidisciplinary nature and implications of multimodality, renegotiating concepts across linguistics, media studies, (social) semiotics, game studies, and design. With this, the volume will inform both current and future developments in theory, methods, and transdisciplinary contexts and become a landmark reference for anyone interested in the empirical study of multimodality.

¿Cómo comunicamos la identidad? Es la pregunta a la cual aspira a responder este libro. Desde un enfoque interdisciplinar, se abordan dos cuestiones de gran interés, la comunicación y la(s) identidad(es), entendidos ambos conceptos como interactuantes y necesariamente cooperantes. Partiendo de una propuesta de definición de identidad colectiva, se aborda el análisis de la relación entre comunicación e identidad desde perspectivas distintas, pero complementarias: aspectos lingüísticos de la comunicación e identidad, aspectos discursivos (político, artísticos, literarios...), medios de comunicación e identidad; perspectiva de género y generacional; e internet, redes sociales e identidad. La primera parte del libro se centra en el ámbito vasco y analiza, a través de una perspectiva diacrónica, cómo se ha/n comunicado identidad/es en diferentes marcos espacio-temporales. La segunda parte aborda el análisis de la comunicación actual en tres ámbitos: el de género, el de las personas mayores de edad y el organizacional/empresarial.

A novel approach to traditional subjects, the wide variety of opinions, and the extensive introductory material lift this book out of the ordinary “readings'class, and will reward the reader with understanding and appreciation of a complex subject. This collection of 37 provocative selections on human communication shares with the reader the experience and insights of some of the best minds in the discipline. The selections for the most part deal with traditional communication topics in a novel way. For example, in the chapter on verbal communication, there is a selection on profane language; in the chapter on nonverbal communication, there is a section entitled “The Silent Language of Love”; in the chapter on small group communication, there's the Parkinson article on laws in groups; and in the chapter on mass communication, there's one on today's interest in sexually oriented magazines. The entire spectrum of topics usually found in beginning courses in speech communication is here. An extensive Section Two includes discussion on the psychological and transactional analysis views of communication. A brief introduction precedes each section focusing on the key ideas of each reading. Sources include the Journal of Communication, Industry Week, Journalism Quarterly, Psychology Today, Supervisory Management, Journal of Social Issues, Harvard Business Review, and Today's Speech.

'Mais de 90% das pessoas que se comunicam bem possuem um salário maior e um relacionamento harmonioso'Você tem a sensação de que ninguém te ouve ou que você nunca consegue passar a mensagem que deseja? Você tem interesse em melhorar sua maneira de se comunicar? Então este ebook'Comunicação Consciente - como melhorar seus relacionamentos através do Mindfulness'vai te ajudar bastante. Nele, a escritora e palestrante Danielle Wang, através de seu conhecimento de Mindfulness, aborda técnicas profundas de comunicação para que você alcance sucesso na esfera profissional e pessoal.

The action plan you need to ensure everyone's understood—digitally and across generations According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today's tech has increased the speed and scope of our communications—as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause—even (especially) when you're working with a generationally diverse team. Discover what's at the root of the problem—from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom—and learn how to respond to different communication preferences now. Through helpful charts, case studies, evidence-backed research, and more, you'll walk away with the tools you need to ensure everyone on your team—yourself included—is heard and understood, so there's less time clarifying and more time for everyone to be their best, most productive selves.

Pourquoi les messages qui nous plaisent nous plaisent-ils? Derrière cette question simple se cache l'un des plus vieux problèmes théoriques de la communication, mais aussi l'un des plus importants dans le bouillonnement contemporain des contenus culturels, politiques, médiatiques et distractifs. Cette recherche s'attaque à ce défi sous un angle nouveau, au moyen d'une approche interdisciplinaire et expose de façon très stimulante les ressorts cognitifs et sociaux qui expliquent les logiques de production et de réception des multiples messages – triviaux ou érudits – en concurrence pour l'attention du public. La clarté de sa construction permettra à chacun de suivre pas à pas les étapes d'une quête captivante menée pendant plus de vingt ans sur des contextes discursifs aussi variés que le journalisme, la littérature ou la communication scientifique et médicale. Au fil d'un cheminement méthodique dont la rigueur n'exclut pas l'humour, on découvre comment des facteurs psychologiques et normatifs similaires, connus de longue date mais rarement rapprochés jusqu'à maintenant, s'exercent conjointement et comment ils contribuent globalement à façonner, pour le meilleur ou le pire, la société ultracommunicante dans laquelle nous vivons. Publié en français.

As featured in The New York Times, The Washington Post, TED Talks, and The Orange County Register, this practical, politically neutral book offers concrete skills for holding meaningful conversations that cut across today's intense political divide, showing readers how to connect to the people in their lives. Author featured on NPR's All Things Considered and NBC's The Today Show with Hoda Kotb and Jenna Bush Hager. Winner of the Next Generation Indie Book Awards for Self-Help This is a great read for all sides of the political spectrum. Inspired by the author's experience leading countless workshops to bridge common ground among members of her community, this book shows how we can reach across the divide and bring Americans together, one conversation at a time. Political polarization is at an all-time high, and the consequences for our personal relationships are significant. Many people have friends and family members with whom they feel they can no longer communicate because of their extreme political views. In this book, psychologist Tania Israel presents her program for helping people have meaningful, constructive conversations with those they disagree with politically. Chapters show readers how to develop and use the scientifically-proven skills that are the foundation of constructive conversation, including strategies for effective listening, managing emotions, and understanding someone else's perspective, as well as finding common ground, avoiding self-righteousness, and telling your own story. Throughout, conversation prompts, practical exercises, case examples, and self-quizzes help readers visualize and practice starting, sustaining, and ending challenging conversations.

In Communicative Exchange, Psychotherapy and the Resonant Self, Anthony Korner demonstrates how important communication and resonance are to the development of a sense of self. This process of realization is embedded in social relatedness and is intrinsically tied to language.Uniquely presenting a collaborative approach to research, this book illuminates the potential for change that lies in therapy that engages both heart and mind between patient and therapist, as well as demonstrating how language and relating are fundamental to psychotherapy. Korner explains how language engenders growth through communicative processes that shape lives and personality. Korner helps the reader see how communicative exchanges can be transformative. Brimmed with emotive clinical material, literary illustrations and reports of first-hand life experience, Korner demonstrates how the combination of knowledge and evocation of feeling in human connection is central to psychotherapeutic process. An intersubjective approach to research is put forward as exemplar of how the minds of both patient and therapist might be employed in furthering understanding of psychotherapeutic process. This book will be an essential resource for mental health clinicians involved in psychodynamic psychotherapy, as well as more generally to people interested in understanding human connections.

La comunicación verbal es una manifestación externa de diversos procesos cognitivos alimentados por las representaciones del entorno que ha ido construyendo cada individuo y cada grupo social. Lengua, cognición y sociedad aparecen como una triada inseparable e imprescindible a la hora de dar cuenta de los fenómenos comunicativos. Comprender la comunicación significa entender cómo se entrelazan lo individual y lo colectivo, la cognición y la cultura, lo biológico y lo institucional. En este libro se propone un modelo teórico coherente que permite encontrar regularidades, para poder construir explicaciones fundadas de las diferentes facetas de la actividad comunicativa. Una teoría general de la comunicación humana solo es posible si se concibe como una empresa multidisciplinar. La inspiración fundamental de estas páginas proviene de los hallazgos recientes de muchos investigadores de ámbitos muy diversos: en él conviven los puntos de vista de filósofos y lingüistas, psicólogos y sociólogos, neurocientíficos y especialistas en Inteligencia Artificial.

Dieses erfolgreiche Lehrbuch über die Psychologie der Kommunikation erklärt - hier in der dritten aktualisierten sowie überarbeiteten Auflage - alltagsnah und sehr verständlich, wie menschliche Kommunikation funktioniert. Es beginnt mit der Erläuterung zentraler Begriffe und der Erklärung bekannter Kommunikationsmodelle (bspw. die Modelle nach Schulz von Thun, Watzlawick sowie Hargie und Kollegen), beschreibt anschließend Mittel nonverbaler sowie verbaler Kommunikation und endet mit einer übersichtlichen und strukturierten Zusammenfassung von Kommunikationsformen. Konkrete Anwendungsfelder, Stolpersteine (z. B. interkulturelle Unterschiede in der Kommunikation), praktische Beispiele und Exkurse im Buch runden das Gelesene ab und festigen das Gelernte. Zudem stehen kostenlose Lernmaterialien im Internet bereit, mit denen Lesende ihren Wissenserwerb überprüfen können.Dr. Jessica Röhner ist Stipendiatin und Habilitandin am Lehrstuhl für Persönlichkeitspsychologie und Diagnostik an der Otto-Friedrich-Universität Bamberg.Prof. Dr. Astrid Schütz ist Inhaberin des Lehrstuhls für Persönlichkeitspsychologie und Leiterin des Kompetenzzentrums für Angewandte Personalpsychologie an der Otto-Friedrich-Universität Bamberg sowie zertifizierte Coachin.

The Handbook of Communication Science and Biology charts the state of the art in the field, describing relevant areas of communication studies where a biological approach has been successfully applied. The book synthesizes theoretical and empirical development in this area thus far and proposes a roadmap for future research.As the biological approach to understanding communication has grown, one challenge has been the separate evolution of research focused on media use and effects and research focused on interpersonal and organizational communication, often with little intellectual conversation between the two areas. The Handbook of Communication Science and Biology is the only book to bridge the gap between media studies and human communication, spurring new work in both areas of focus.With contributions from the field's foremost scholars around the globe, this unique book serves as a seminal resource for the training of the current and next generation of communication scientists, and will be of particular interest to media and psychology scholars as well.

Schlechte Briefings, ausufernde Online-Meetings und ein Missverständnis nach dem anderen per E-Mail, Facebook, Twitter, WhatsApp & Co.: Digitale Kommunikationskanäle haben ihre eigenen psychologischen Regeln, die uns auch ganz persönlich belasten können. Wer sie nicht kennt, beschwört unnötige Konflikte herauf und verbrennt sein Kommunikationsbudget. Wo digitale Kommunikation eigentlich entlasten und optimieren soll, steht heute immer öfter eine zusätzliche Belastung aus Fehlschlüssen, ungewollter Emotionalisierung und Mehrarbeit. · Wie entstehen Hass, Stress und Missgunst in Online-Diskussionen und digitaler Kommunikation? · Wie können professionelle Kommunikatoren die Eigenheiten von digitalen Kanälen für ihren Erfolg nutzen? · Wie verändert Google die Produktion von Texten? · Was macht digitale Kommunikation eigentlich mit uns Menschen? Dieses Buch erklärt die psychologischen Grundlagen unserer alltäglichen digitalen Kommunikation. Die Autoren schildern leicht verständlich und fachlich fundiert, warum diese Form der Kommunikation oft so einfach erscheint und doch so schwer zu beherrschen ist. Die Autoren Prof. Dr. Matthias Johannes Bauer, volontierter Journalist, Germanist und Wirtschaftswissenschaftler, leitet den Masterstudiengang Kommunikationsmanagement an der IST-Hochschule für Management in Düsseldorf. Zu seinen Lehr- und Forschungsschwerpunkten gehören unter anderem digitale Kommunikation und Wirtschaftspsychologie. Dipl.-Journ. Tim Müßle ist als freier Journalist für verschiedene Tageszeitungen, Magazine und Zeitschriften tätig. Er ist Dozent an der IST-Hochschule für Management in Düsseldorf und unterrichtet unter anderem Kommunikationspsychologie und digitale Medien.

Successfully handle difficult conversations, remain civil, and end an argument peacefully with this straightforward and mindful guide to conflict resolution. It's important to share your thoughts and opinions with others—and even more important to be able to do so without starting an argument or offending someone. Now you can prevent and resolve conflicts with help from this guide covering everything from understanding your own emotions better and learning how to address people in different situations, to getting through a difficult conversation, coming to a positive conclusion, and disengaging yourself when necessary. The Mindful Guide to Conflict Resolution provides the essential tools to mindfully communicate during any challenging situation. With this practical and informative guide in hand, you have the power to transform any difficult exchange or disagreement into a positive, constructive conversation.