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An increasing number of scholars have established that authoritarian regimes employ quasi-democratic institutions as part of their efforts to retain power. However, we know little about the potential variation among institutions providing citizens with opportunities for voice and the conditions under which such institutions are true channels of responsiveness. In this article, we develop and test the concept of "receptivity''' that is, whether autocrats are willing to incorporate citizen preferences into policy, using a list experiment of 1,377 provincial-and city-level leaders in China. Contrary to expectation, we find that leaders are similarly receptive to citizen suggestions obtained through either formal institutions or the Internet unless they perceive antagonism between the state and citizens, in which case receptivity to input from the Internet declines, while receptivity to formal institutions remains unchanged. Our findings show that whether quasi-democratic institutions are mere window dressing or true channels of responsiveness depends on the perceived quality of state-society relations. [ABSTRACT FROM AUTHOR]