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Despite their prevalence, diversity initiatives do not necessarily motivate employees to facilitate diversity goals. We advance understanding of diversity rhetoric—defined as how leaders talk about diversity and its effects—as a tool for motivating employees to foster diversity and inclusion. Prior work has investigated rhetoric that emphasizes diversity in organizations is necessarily beneficial (value-in-diversity rhetoric), which is puzzling given the reality that diversity can have positive or negative consequences. We introduce the construct of contingent-diversity rhetoric, which emphasizes that diversity is beneficial if its challenges are overcome, and thus captures the reality of diversity's effects. Drawing from the psychology of the self, we theorize that leaders use contingent-diversity rhetoric less commonly than value-in-diversity rhetoric, due to fear of appearing prejudiced. Drawing from the psychology of employee motivation, we theorize that contingent-diversity rhetoric results in more diversity effort among employees than value-in-diversity rhetoric does because contingent rhetoric increases perceptions that diversity goals are difficult to achieve. Four multimethod studies support the proposed descriptive–prescriptive paradox: contingent-diversity rhetoric is descriptively less common, but prescriptively more effective, than value-in-diversity rhetoric. Our research advances theory on fostering diversity and inclusion in organizations and suggests that leaders can increase employees' diversity effort by changing the way they talk about diversity. [ABSTRACT FROM AUTHOR]

As organizations are increasingly expressing their value for diversity and investing in efforts to create more equitable and inclusive workplaces and societies, such efforts have become scrutinized by critics. Often disparaged as being "woke," firms have been stigmatized for public support of social initiatives. Much criticism derives from skepticism regarding organizations' true motivation for engaging in social activism, which some consider antithetical to business purposes. More specifically, an awareness of, and active attention to, social issues are posited to derive from firms' interests in creating an appearance of social consciousness to acquire resources or boost their own reputations. Drawing upon impression management theory, we explore performativity (i.e., inauthentic or insincere activity designed to make a positive impression on others) in diversity management. We present a typology for examining how organizational investment in and communication of diversity management influence stakeholder impressions and other outcomes. We also consider enabling conditions that may alter the likelihood of performativity in their actions. Based thereon, we offer a research agenda for examining impression management as a motivation for diversity management and understanding variability in firm approaches. We offer practice recommendations for engaging in diversity management to activate positive change and transform organizational structures and cultures. [ABSTRACT FROM AUTHOR]

Building on the foundational study conducted by Abeza et al., this work extends the investigation by critically reviewing social media research in sport studies published from June 2014 to June 2023. Methodologically, the review involved an examination of 153 original research articles from five prominent journals in sport communication and sport management, namely the International Journal of Sport Communication, Communication & Sport, Journal of Sport Management, Sport Management Review, and European Sport Management Quarterly. The study identified the research streams, platforms, theories, and research methods that have garnered attention in the social media research community. The findings reveal several key insights that contribute to the ongoing dialogue in the field, stimulating further exploration and advancing knowledge at the intersection of social media and sport. [ABSTRACT FROM AUTHOR]

Corporate social responsibility (CSR) communication faces significant challenges due to an increasing polarization of public discourses. This polarization oversimplifies societal differences into "us versus them" dynamics, complicating consensus building and eroding trust in democratic processes. Traditionally, CSR communication research has focused on how organizations negotiate meanings between various stakeholders. However, the rise in polarization necessitates a broader research scope to understand its impact on CSR practices and organizational relationships. This Special Issue of Management Communication Quarterly explores these evolving challenges, analyzing how polarization reshapes CSR communication and outlining strategies for businesses to navigate this fragmented landscape. The issue also reflects on the broader role of corporations amidst tendencies of polarization and suggests directions for future research. [ABSTRACT FROM AUTHOR]

Effective communication is essential in the construction industry to ensure coordination and collaboration among stakeholders for successful project outcomes. However, traditional communication methods often fall short in meeting the industry's complex demands, often leading to delays, errors, and increased cost. This emphasizes the need for innovative communication solutions, including augmented reality (AR), to help improve communication practices in construction. By integrating virtual elements onto the real-world, AR enhances visualization, information sharing, and collaboration; these are some of the benefits of leveraging AR to ease communication challenges between project stakeholders in various locations. AR tools and applications include remote collaboration, virtual site visits, and real-time progress tracking. However, the successful adoption of AR in construction requires use-based guidance to inform users on effective AR utilization, including guidance on which tools may be feasible and beneficial in a given context. Previous studies exploring the use of AR as a communication tool have revealed different factors affecting the efficacy of using this technology. The objective of this paper is to build on the previously reported factors affecting the efficacy of AR for communication on live construction sites to create a guiding framework for implementation of technological tools and methods supporting successful AR implementation. This framework is developed based on rounds of modified Delphi panels that comprise panelists that have previous experience in using AR for communication, and panelists without experience with AR. In capturing both user types as Delphi panelists, the authors ensure that the developed framework is practitioner-friendly and can guide effective decision-making. Practical Applications: This paper serves as a resource for site construction practitioners seeking to integrate augmented reality (AR) as an effective communication tool throughout the construction process. By offering a practical guiding framework, the paper facilitates the implementation of AR for interaction purposes between on-site and off-site personnel, reforming communication channels. Construction professionals can leverage AR technology to conduct inspections, address inquiries, and collaborate efficiently, bridging the gap between those physically present at the construction site and those working remotely. Within the framework presented in this paper, the implementation of AR is facilitated through a breakdown of each supporting tool, accompanied by specifications and considerations for their effective utilization in varying site conditions. By offering users a clear understanding of the specifications of each tool, such as their capabilities, features, and technical requirements, the framework empowers construction practitioners to make informed decisions tailored to their specific project needs, ensuring that practitioners can select the most suitable AR solutions for tasks like inspections, collaborative discussions, and problem-solving. This approach not only enhances the overall efficiency of communication but also maximizes the utility of AR technology in diverse construction scenarios, ultimately contributing to the successful integration of AR into the construction workflow. [ABSTRACT FROM AUTHOR]

Background: Starting the first job as a young physician is a demanding challenge. Certain skills are important to master this transformation that go beyond the theoretical knowledge and practical skills taught in medical school. Competencies such as communication, leadership and career management skills are important to develop as a young physician but are usually not sufficiently taught in medical school in a structured and comprehensive way. Methods: We performed an online survey among final year medical students regarding how they perceive their current competency level in communication, leadership and career management skills. We also assessed how they rate the importance to acquire these competencies and the current emphasis during their medical school education regarding these topics. Results: Of 450 final year medical students 80 took part in the voluntary survey and 75 complete datasets were returned (16.7%). The majority of respondents rated different communication skills, leadership skills and career management skills as important or very important for their later clinical work. However, most students felt to be poorly or very poorly prepared by the current medical school curriculum, especially for certain leadership and career management skills. Overall, 90.7% of participants expressed interest in an additional educational course that covers subjects of communication, leadership and career management skills during the later stage of medical school, preferably as a hybrid in-person session that also offers synchronous online participation. Conclusions: The results of the survey express the need to address communication, leadership and career management skills in the medical curriculum to be better prepare students for the demands of residency and their further course as physicians. An educational format during the final year of medical school may be suitable to address mentioned topics in the framework of clinical practical exposure. [ABSTRACT FROM AUTHOR]

Background: Long term oxygen therapy (LTOT) is prescribed for hypoxemia in pulmonary disease. Like other medical therapies, LTOT requires a prescription documenting the dosage (flow rate) and directions (at rest, with activity) which goes to a supplier. Communication with patients regarding oxygen prescription (flow rate, frequency, directions), monitoring (pulse oximetry) and dosage adjustment (oxygen titration) differs in comparison with medication prescriptions. We examined the communication of oxygen management plans in the electronic health record (EHR), and their consistency with patient-reported LTOT use. Study design and methods: A cross-sectional study was conducted in 71 adults with chronic lung disease on LTOT. Physician communication regarding oxygen management was obtained from the EHR. Participants were interviewed on their LTOT management plan. The information from each source was compared. Results: The study population was, on average, 64 years, two-thirds women, and most used oxygen for over 3 years. Only 45% of both at-rest and with-activity oxygen prescriptions were documented in the Electronic Health Record (EHR). Less than 20% of prescriptions were relayed to the patient in the after-visit summary. Of those with EHR-documented oxygen prescriptions, 44% of patients adhered to prescribed oxygen flow rates. Nearly all patients used a pulse oximeter (96%). Interpretation: We identified significant gaps in communication of oxygen management plans from provider to patient. Even when the oxygen prescription was clearly documented, there were differences in patient-reported oxygen management. Critical gaps in oxygen therapy result from the lack of consistent documentation of oxygen prescriptions in the EHR and patient-facing documents. Addressing these issues systematically may improve home oxygen management. [ABSTRACT FROM AUTHOR]

Introduction: Biological Events affect large populations depending on transmission potential and propagation. A recent example of a biological event spreading globally is the COVID-19 pandemic, which has had severe effects on the economy, society, and even politics,in addition to its broad occurrence and fatalities. The aim of this scoping review was to look into patient flow management techniques and approaches used globally in biological incidents. Methods: The current investigation was conducted based on PRISMA-ScR: Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews. All articles released until March 31, 2023, about research question were examined, regardless of the year of publication. The authors searched in databases including Scopus, Web of Science, PubMed, Google scholar search engine, Grey Literature and did hand searching. Papers with lack of the required information and all non-English language publications including those with only English abstracts were excluded. Data extraction checklist has been developed Based on the consensus of authors.the content of the papers based on data extraction, analyzed using content analysis. Results: A total of 19,231 articles were retrieved in this study and after screening, 36 articles were eventually entered for final analysis. Eighty-four subcategories were identified,To facilitate more precise analysis and understanding, factors were categorised into seven categories: patient flow simulation models, risk communication management, integrated ICT system establishment, collaborative interdisciplinary and intersectoral approach, systematic patient management, promotion of health information technology models, modification of triage strategies, and optimal resource and capacity management. Conclusion: Patient flow management during biological Events plays a crucial role in maintaining the performance of the healthcare system. When public health-threatening biological incidents occur, due to the high number of patients, it is essential to implement a holistic,and integrated approach from rapid identification to treatment and discharge of patients. [ABSTRACT FROM AUTHOR]

Chatbots have been widely adopted to support online customer service and supplement human agents. However, online data transmission may involve privacy issues and arouse users' privacy concerns. In order to understand the privacy management mechanism when interacting with chatbots and human agents, we designed a cross-national comparative study and conducted online experiments in China and the United States based on Communication Privacy Management (CPM) theory. The results show that privacy concerns and boundary linkage played different mediation roles between agent identity and the intention to disclose as well as the intention to use the service. Information sensitivity had a significant moderating effect on the mechanism. Our research contributes to a better understanding of personal boundary management in the context of human-machine interaction. [ABSTRACT FROM AUTHOR]

An inclusive workforce leads to higher productivity and creativity, increased job satisfaction, and decreased turnover. Though few studies have identified factors affecting inclusion in construction, there is a need for a measurement index to enable organizations to assess their progress in inclusion. Therefore, this study aimed to compute the share percentage of each attribute contributing to inclusion in the construction industry, specifically for women and transgender individuals. The analytic hierarchy process (AHP) was used as the multiattribute decision-making tool to transform the judgments of five experts, three practitioners and two academicians, into a list of weighted attributes. Fourteen attributes emerged from AHP, which were grouped into eight unique gender inclusion factors: endorsement of inclusion, external collaboration, quality of work–life, career development, equitable work environment, effective communication, worker health and welfare, and safe work environment. The results underscored the predominance of endorsement-related attributes such as commitment from top management and inclusion at the top management level for enhancing gender inclusion on sites. External collaboration emerged as a prominent factor, whereas communication with management was the least weighted attribute. The findings have threefold implications. The hierarchy structure will enable practitioners to map the various attributes in their organization and suggest actions based on the requirements of the workforce. Second, the ranked list will enable practitioners to focus on the limited resources available to enhance the inclusion of the attributes with higher weightage. Third, the attribute weight will help researchers develop a quantitative index for computing the level of gender inclusion on construction sites. Apart from the general limitations of an AHP-based evaluation, the findings of this paper cannot be used to assess the presence of an attribute onsite; instead, they can indicate the extent to which an attribute contributes to inclusion in the construction industry. Practical Applications: Existing studies have made it abundantly clear that diversity and inclusion are essential practices for the sustenance and progress of the global economy. However, there is limited practical evidence to back up these studies. For example, research that suggests an increase in inclusion in construction sites increases worker productivity cannot be proven quantitatively. This is because although productivity data can be measured, the level of inclusion at a site or that a person feels cannot be measured. To facilitate such research directions about inclusion, especially in construction, it is of the utmost importance to come up with an index that will enable practitioners to assess the inclusion at a site. Developing such an index is a complex task involving many stages. This study endeavored to address one of the stages—weighting of attributes—in detail and explore the results and applications therein. [ABSTRACT FROM AUTHOR]

In the event of a natural disaster such as a flood, cyclone, or tsunami, often the communication infrastructure gets damaged or becomes non-functional. In such scenarios, small cells covered by unmanned aerial vehicles (UAVs) are used to extend seamless cellular connectivity to the non-functional area (Mozaffari et al. in 2015 IEEE Global Communications Conference (GLOBECOM), IEEE, pp 1–6, 2015). This stand-in infrastructure is essential for sharing rescue-related information to the on-field rescue hubs and collecting real-time information from the devastating site to deliver to the outside world. Moreover, in such scenarios, it is possible that the Device-to-Device (D2D) nodes at the ground may have depleted battery power and hence are unable to transmit or receive information. In this paper, we propose a novel UAV-assisted multi-hop D2D communication model with energy harvesting for such a disaster scenario. In the proposed model, the best path from the UAV to the destination out of multiple D2D options is selected following a modified Dijkstra's algorithm. We develop analytical expressions for the end-to-end outage probability, ergodic capacity, and throughput in the multi-hop D2D links for making communication possible in the disaster zone. We evaluate the performance of the proposed scheme and observe significant improvements in terms of various network attributes. [ABSTRACT FROM AUTHOR]

Vehicle-to-everything (V2X) communication is an emerging technology that facilitates communication among vehicles and numerous environmental entities. However, it encounters certain challenges throughout the handover process. This study analyses the challenges and complexity of managing handover, specifically in maintaining uninterrupted connection and meeting the service criteria outlined in the 3GPP 5G new radio (NR) standard. Various applications of V2X technology that require handover management are explored, such as vehicle safety and traffic management, enhanced driver assistance, and autonomous driving. Furthermore, this paper illuminates the most recent developments in V2X communication, highlighting the significance of efficient handover management, resolving technical issues, based on the full potential of the use of V2X apps that contribute to the establishment of a transportation ecosystem that is characterized by enhanced safety, increased intelligence, and improved connectivity. This paper can be used as a starting point for thinking about how to improve C-V2X communication. [ABSTRACT FROM AUTHOR]

Introduction: In operational environments, human interaction and cooperation between individuals are critical to efficiency and safety. These states are influenced by individuals' cognitive and emotional states. Human factor research aims to objectively quantify these states to prevent human error and maintain constant performances, particularly in high-risk settings such as aviation, where human error and performance account for a significant portion of accidents. Methods: Thus, this study aimed to evaluate and validate two novel methods for assessing the degree of cooperation among professional pilots engaged in real-flight simulation tasks. In addition, the study aimed to assess the ability of the proposed metrics to differentiate between the expertise levels of operating crews based on their levels of cooperation. Eight crews were involved in the experiments, consisting of four crews of Unexperienced pilots and four crews of Experienced pilots. An expert trainer, simulating air traffic management communication on one side and acting as a subject matter expert on the other, provided external evaluations of the pilots' mental states during the simulation. The two novel approaches introduced in this study were formulated based on circular correlation and mutual information techniques. Results and discussion: The findings demonstrated the possibility of quantifying cooperation levels among pilots during realistic flight simulations. In addition, cooperation time is found to be significantly higher (p < 0.05) among Experienced pilots compared to Unexperienced ones. Furthermore, these preliminary results exhibited significant correlations (p < 0.05) with subjective and behavioral measures collected every 30 s during the task, confirming their reliability. [ABSTRACT FROM AUTHOR]

BACKGROUND AND OBJECTIVES: Multiple organizational concepts are paramount in the workplace. Workplace Identity is one among them. It is a multidimensional concept that explores one's self-concept and understanding of their occupational roles. It is a concept of immense significance that directly impacts various organizational behavior aspects, such as job involvement, employee commitment, workplace learning, and stress management. The concept is indispensable for any individual as it helps tide over the pervasive uncertainties and tribulations in any organization. The Saudi economy is in a deep transition phase. It is all set to leap forward in terms of quality and quantity. Against this backdrop, if it is to face the multiple inherent challenges successfully, it requires a healthy band of the working class who are aware of and have a relatively high level of workplace identity. However, a fair review of the literature shows that scant evidence exists about the position of Workplace identity among the Saudi working class. The proposed study intends to fill this gap in the literature. The study intends to identify the level of the important concept of Workplace identity among the Saudi workforceboth male and female. It also intends to examine the relationship with human capital. METHODS: A quantitative research design was employed for the study. Data for the study was collected randomly from Saudi Arabia and India. 210 samples were from Saudi Arabia, and 248 were from India. Regression was employed to analyze the collected data using SPSS (version 22.0). FINDINGS: The study found that human capital contributes to workplace identity as the value of the F statistic was 15.978 which is significant. In addition, the results show that females have a higher workplace identity. The results also indicate significant differences (0.01 level) between the Indian and Saudi samples in all the factors and the overall workplace identity. CONCLUSION: The study provides inputs toward future directions in making the Saudi workforce competitive and dynamic. The study's findings, which are useful for academics and practitioners, are also expected to trigger further studies in this hitherto unexplored area of organizational behavior. [ABSTRACT FROM AUTHOR]

This article reflects on the purposes, tools, uses and users of effective government performance management and on lessons learned from the U.S. federal government after thirty-years implementing the law mandating government-wide performance management, the Government Performance and Results Act of 1993 amended by the GPRA Modernization Act of 2010. The article also discusses progress made and challenges encountered and offers recommendations for future improvement, mostly for the federal government but with a few recommendations for others. [ABSTRACT FROM AUTHOR]

Complexity, uncertainty, and conflict characterize contemporary environmental challenges. Addressing these issues is beyond the purview of any one actor. A collaborative approach to environmental management is required; participation in collaboration is needed. However, participation in collaborative environmental management is a persistent challenge in practice. This research examines tactics used to engender participation in collaborations. Tactics constitute a strategy for communications with an intended goal and encompass the framing (i.e., wording, imagery) and platform of dissemination. This research examined the influence of tactics on an intention to participate in an environmental management collaboration. Eight tactics were empirically tested on 300 individuals aged 18–29. Descriptive and inferential statistical analysis was undertaken. Results uncovered the effectiveness of contextual and personal framings in engendering participation and deepened the understanding about past participation, tactics, and an individual's intention to participate. Opportunities to engender participation in collaborations using tactics are abundant. The research emphasizes the need for greater attention to tactics in environmental management and contributes to a greater understanding of tactics, identifying effective practices for engendering participation and broad dissemination. [ABSTRACT FROM AUTHOR]

AbstractAlthough an increasing number of studies explore the factors influencing users’ privacy concerns regarding social robots, the existing understanding of this issue remains largely fragmented. Previous studies have mainly focused on the "net effect" between variables, leaving the complexity of causal configurations, and the holistic impact of design characteristics of social robots on user privacy concerns remains unclear. Based on the Stimuli-Organism-Response (S-O-R) framework and Communication Privacy Management Theory (CPMT), this study integrates social robot design characteristics such as Anthropomorphism, Warmth, Competence, and Transparency into causal configurations, and uses Perceived Privacy Risk and Perceived Privacy Control as mediating variables to propose a Comprehensive conceptual model. Based on valid data from a sample of 198 Chinese social robot users, this study conducted empirical analyses of the conceptual model using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Fuzzy-set Qualitative Comparative Analysis (FsQCA). PLS-SEM results show that anthropomorphism, warmth, competence, and transparency are key factors influencing privacy concerns, and perceived privacy risk mediates the relationship between warmth, information transparency, and privacy concerns. The FsQCA results further validated the findings of PLS-SEM and identified five configurations of factor combinations that led to higher levels of user privacy concerns. Among them, the combination of high anthropomorphism design, high competence, and low warmth of social robots is the core configuration that leads to users’ privacy concerns. Overall, this study broadens our understanding of social robot users’ privacy concerns and reveals the causal complexity behind social robot users’ privacy concerns. It provides some theoretical and practical insights for subsequent scholars and designers. [ABSTRACT FROM AUTHOR]

Network densification is a key technology to meet the rapid growth of 5G traffic. Millimeter wave has rich spectrum resource, short propagation distance and obvious directivity. Therefore, the dense millimeter wave network can reduce co-frequency interference and improve network capacity. To make full use of spectrum resource, this paper proposes a user association algorithm in multi-band millimeter wave network, which maximizes the weighted total rate of network while meeting the requirement of users and backhaul bandwidth constraint of base stations (BS). To enrich resource management method of network, the resource proportion of BS allocated to each user is also jointly optimized. For the mixed integer optimization problem which is difficult to solve after modeling, we adopt penalty function and Marks–Wright algorithm to obtain solution. Simulation results show that compared with three similar algorithms, the proposed scheme can rationally utilize network resource, avoid load imbalance, and has the highest total rate of network. [ABSTRACT FROM AUTHOR]

The paper presents models for managing cross-domain redundancy to enhance the reliability of two priority communication channels within critical infrastructure systems. Employing Markov chain models, the paper analyzes the impact of two distinct redundancy management strategies: a unified reserve pool and a separate pool approach with cross-domain resource sharing. The study introduces reliability improvement factors to quantify system performance, exploring their dependency on the number of additional redundant elements, their inherent reliability, and the chosen strategy for managing cross-domain redundancy. An air traffic control system serves as a case study of the application of the proposed management algorithms. Results indicate that the integration of resources from different priority domains significantly improves communication reliability. The findings may be useful for the design and operation of secure communication networks. [ABSTRACT FROM AUTHOR]

This study aims to determine the influence of managerial communication, workload, and compensation on turnover intention, with job satisfaction serving as a mediating variable. The study was conducted at the XYZ Insurance office in Tangerang, involving 138 employees, with sample size determined using the Krejcie-Morgan formula and purposive sampling method. Data was collected through questionnaires distributed via Google Forms, containing 40 questions with 1-5 Likert scale. The data was analyzed using the partial least squares structural equation modeling (PLS-SEM) method. The results indicate that managerial communication, workload, and compensation negatively affect turnover intention among XYZ Insurance employees. Furthermore, the study demonstrates that job satisfaction mediates the relationship between managerial communication, workload, and compensation on turnover intention. [ABSTRACT FROM AUTHOR]

Utilizing communication privacy management (CPM) theory as a framework, we explored the privacy boundaries that individuals with bipolar disorder have around their diagnosis information in romantic relationships. Participants' (n = 92) responses to an online survey were coded and analyzed, resulting in themes that evidenced consideration of possible individual and relational outcomes when contemplating renegotiating or fortifying boundaries around diagnosis, and the use of both core and catalyst criteria in deciding when to make romantic partners co-owners of diagnosis information. Results of this study provide empirical support for CPM theory and implications for privacy boundary management decisions for individuals diagnosed with bipolar disorder. [ABSTRACT FROM AUTHOR]

We use the situational theory of problem solving to explicate how publics engage in conspiratorial thinking as a form of cognitive problem solving. In doing so, we develop a new typology of conspiracy theories and introduce conceptual definitions and operationalizations of conspiratorial thinking as both dispositional and situational. We conduct two survey studies which provide evidence of the measures' reliability and validity. We also investigate the debiasing effects of relational and informational strategies employed by social institutions. Finally, we present institutional behavioral strategies, grounded in the strategic behavioral theory of communication management, that can reduce conspiratorial thinking. Our new concepts and measurement approaches describe the origins and processes of public conspiracism and provide a foundation for implementing ethical and effective interventions, ultimately contributing to a more informed and educated society. [ABSTRACT FROM AUTHOR]

Almost half of all U.S. employees have experienced some form of workplace bullying. Stress and decreased job satisfaction are just some of the negative impacts victims or bystanders of workplace bullying can undergo. With the increased use of computer-mediated communication and social media, workplace cyberbullying is a concern in addition to face-to-face workplace bullying. The current study explored decisions to disclose workplace cyberbullying from a communication privacy management perspective. Quantitative results from 185 participants show the contextual criteria of important reason and conversational appropriateness to predict the depth of workplace cyberbullying disclosures and important reason to predict the breadth of disclosures. Qualitative results show factors that influenced concealment of workplace cyberbullying include fear of potential negative outcomes, lack of trust, and unwelcome culture, whereas factors that influenced disclosure of workplace cyberbullying included an open and safe space, impact of cyberbullying, the 'greater good effect,' and confidence in the situation improving. Results of this study can assist organizations and leaders in creating environments and trainings that encourage employees to disclose workplace cyberbullying. [ABSTRACT FROM AUTHOR]

Copyright of Journal of Social Affairs is the property of Journal of Social Affairs and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI) is the property of Dinasti Publisher and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Despite growing efforts and encouraging successes in recent decades, fully formally verified projects are still rare in the industrial landscape. The industry often lacks the tools and methodologies to efficiently scale the proof development process. In this work, we give a comprehensible overview of the proof development process for proof developers and project managers. The goal is to support proof developers by rationalizing the proof development process, which currently relies heavily on their intuition and expertise, and by facilitating communication with the management line. To this end, we concentrate on the aspect of proof manufacturing and highlight the most significant sources of proof effort. We propose means to mitigate the latter through proof practices (proof structuring, proof strategies, and proof planning), proof metrics, and tools. Our approach is project-agnostic, independent of specific proof expertise, and computed estimations do not assume prior similar developments. We evaluate our guidelines using a separation kernel undergoing formal verification, driving the proof process in an optimised way. Feedback from a project manager unfamiliar with proof development confirms the benefits of detailed planning of the proof development steps, clear progress communication to the hierarchy line, and alignment with established practices in the software industry. [ABSTRACT FROM AUTHOR]

Privacy concerns persist when consumers disclose information, impacting mobile payment services diffusion. However, information disclosure is inevitable in mobile payment services. According to the privacy paradox, users' willingness to disclose information is governed by assessing perceived risks and associated benefits. This study investigates the role of structural assurance and trust in reducing users' sensitivity to information disclosure in mobile payment services. A conceptual model is proposed by employing communication privacy management theory and privacy trust behavioural intention as overarching theoretical guidance. Based on the analysis of 339 valid responses, using partial least square structural equation modelling (PLS-SEM), the assessment suggests that structural assurance can boost privacy and security perception to enhance users' trust in mobile payment services. Trust reduces perceived risks and information sensitivity, positively influencing information disclosure. A thorough understanding of privacy concerns can contribute to improved service and system development, efficient utilisation of collected data, and identification of appropriate data management solutions that ensure data subjects' privacy protection. The insights may further help practitioners craft communication strategies and derive privacy policies to facilitate better diffusion of mobile payment services. [ABSTRACT FROM AUTHOR]

Integrated Communications Management (ICM) has emerged as a critical strategy in the evolving economy of organisational dynamics. This paper delves into its evolution, challenges, and thematic axes, addressing theoretical controversies and practical applications. This paper aims to conduct a comprehensive bibliometric analysis of ICM literature from 1989 to June 2023, scrutinising 971 publications from Elsevier Scopus. The study seeks to unveil patterns in productivity, authorship, collaboration networks, international contributions, and thematic structures. Employing systematic bibliometric methodology, this study analyses selected publications from the Scopus database. It integrates quantitative productivity metrics, citation analysis, qualitative mapping, and network exploration. The findings highlight a significant surge in ICM studies since 2009, delineating thematic axes such as strategic communication, integrated marketing communications, social media, and public relations. Philip J. Kitchen is the most prolific author, while the most productive source, the Journal of Communication Management, plays a significant role in shaping the field of ICM. Remarkable collaboration networks are led by P. J. Kitchen, A. Siano, and A. Moreno. The analysis underscores the growing interest in ICM, emphasising ongoing interdisciplinary research and theoretical refinement. It advocates for further exploration to enhance both theoretical understanding and practical applications. [ABSTRACT FROM AUTHOR]

Digital communication technologies, particularly social media, enable members of organizations at all levels and across all functions to communicate with external stakeholders. This has required organizations to rethink and restructure their strategic communication management, especially the orchestration of their communicative human resources. Using a qualitative case-study approach, this article examines how professional service organizations create and maintain their stakeholder relations in the contemporary media landscape through the orchestration of employee voice and enactment as organizational spokespersons. The findings show that organizations have created structural architectures that they use as a basis for strategic communication management. Based on these findings, the study introduces a novel concept of organizational voicing architecture, which refers to the conceptual structure and overall logical arrangement of organizational spokespersons who act as organizational representatives in the corporate communication system. Additionally, by integrating the findings related to the voicing architecture with existing knowledge about organizational listening, the study broadens understanding of the mechanism with which organizations strategically orchestrate their stakeholder relationships, and hence contributes to the strategic and corporate communication and public relations literature. [ABSTRACT FROM AUTHOR]

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Copyright of Contemporary Accounting Research is the property of Canadian Academic Accounting Association and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Due to the prominence of social networks since the second decade of the twenty-first century, online reputation has become essential for Higher Education Institutions (HEIs). The University of Chile, a public institution, faced a reputational communication crisis at the end of 2022 due to the disclosure on X (formerly Twitter) of two theses that relativized the concept of pedophilia. This situation raised questions about ethical integrity and permissiveness in academic research at the HEI. The research employed a qualitative methodological approach, complemented by descriptive quantitative data. The study unfolded in two distinct phases. Initially, a comprehensive review of comments on X related to the controversy was conducted. Subsequently, the comments were systematically compiled and organized in a table, and the content was downloaded from the Export Comments platform. From a pool of 4,680 messages, a representative sample of 500 comments was selected. In the second phase, the comments were meticulously categorized using the qualitative analysis tool Atlas.ti23, providing a robust and systematic approach to the research. The results showed high disapproval by X users regarding the content of the theses and the university's communication management. However, this did not directly alter the institutional reputation of the university, although it did influence the external public's perception of the professors and the organization's internal environment. The research concludes that the comments in X revealed a scarce presence of protocols on the part of the university for evaluating academic projects in the humanities. [ABSTRACT FROM AUTHOR]

This research aims to identify, categorize, and prioritize the benefits and challenges of implementing common data environments (CDEs) in the construction phase of building information modeling (BIM)-based projects. For this purpose, a systematic literature review, semistructured interviews, and the Delphi method were conducted, and online sources of CDE providers were investigated. 54 benefits and 15 challenges were identified. Cronbach's alpha, standard deviation, interrater agreement level, and significance level statistics were calculated to analyze and validate Delphi method outputs. Results demonstrate that the most important benefit of implementing CDEs in the construction phase of BIM-based projects is access to accurate, reliable, up-to-date information. The most critical challenge is the exclusion of CDE planning in the front-end phase of the project. Prioritizing the benefits shows CDEs' full potential for the construction phase of BIM-based projects. Prioritizing the challenges demonstrates possible future works, requirements, and the areas that should be improved. This research provides a comprehensive point of view on the benefits and challenges of implementing CDEs in the construction phase of BIM-based projects. It analyzes the potential of CDEs by strengthening the findings from the systematic literature review with the SMEs' evaluation, comments, and feedback. This study provides valuable insights into implementing CDEs in the construction phase of BIM-based projects, defining their capabilities, status, and potential, and giving suggestions about how to deal with their challenges. This research shows how CDEs ensure streamlining information and communication flows in BIM-based projects by mitigating nonvalue-added activities resulting from informal, nonstandardized data exchanges, lack of proper data exchange protocols, loss of project data, and lack of efficient collaboration and communication between project team participants. This study reveals the importance of implementing CDEs in the construction phase of BIM-based projects to achieve adequate information and communication management that may prevent project data loss, informal, nonstandardized data exchanges, and inefficient collaboration between multidisciplinary teams. [ABSTRACT FROM AUTHOR]

Adding to the work on creative conflict management that has been the object of organizational and management studies for the last several decades, we focus on a subset of Gen Z or "Generation Tech" (Gen T). This generation will be the first to instinctively and reflexively bring a "technology first" approach to their work practices including conflict resolution. Scholars of organizational communication identify the management of creative conflict as a prosocial process with important ramifications for organizational well-being. Taking a social diagnosis approach, we contribute to this growing literature by bringing it into dialogue with digital sociology and Gen Ters who are well-suited to use digital communication platforms (DCPs) like Teams and Slack to engage in creative conflict that benefits the well-being of organizations and their members. Our analysis shows that DCPs can encourage prosocial behaviors, when they (1) include nonsynchronous functionality, (2) associate contributions with members' real names, and (3) make all interactions visible to all team members. Our study reveals that when organizational DCPs are governed by these parameters, they can foster the Seven Cs of Creative Conflict that we identify as clarity, candor, contribution, cooperation, challenge, courage, and collegiality. The Seven Cs foster a growth mindset feedback loop in which members learn to self-reflectively apply a social diagnostic approach to their own digitally mediated well-being, thereby potentially improving organizational communication. Therefore, the Seven Cs form a core of communication competencies that will be increasingly important for organizational success as Gen Ters continue to mature and become colleagues in a variety of organizations. [ABSTRACT FROM AUTHOR]

Introduction: It remains unclear how patients with atopic dermatitis (AD) and clinicians perceive the level of patient–clinician communication and if there could be potential lapses. This cross-sectional study aims to compare perspectives between patients with AD and dermatologists regarding communication and treatment expectations in Asia. Methods: Moderate-to-severe patients with AD and practicing dermatologists were recruited from eight Asia–Pacific territories, including Mainland China, Hong Kong, India, Japan, Singapore, South Korea, Taiwan, and Thailand. Patients and dermatologists completed separate surveys designed to elicit their expectations regarding AD management, and their perceived level of patient–clinician communication. Patients were also asked about their treatment satisfaction and whether they prefer additional treatment beyond what was prescribed. Demographic information and responses were analyzed using descriptive statistics. The study was reviewed by the institutional review board in each territory, and all participants provided informed consent. Results: A total of 1103 patients and 271 dermatologists completed the surveys. Both patients and dermatologists were largely aligned in their top treatment goals in AD management. However, greater proportions of patients prioritized the prevention of exacerbation (78.0% versus 47.2%), minimization of treatment adverse effects (46.4% versus 9.1%), and improvement in mental health (16.0% versus 4.9%), compared with dermatologists. Although patient–clinician communication was observed to be generally good, 10.9% of patients reported dissatisfaction with communication in AD management. The majority of patients were either "very satisfied" or "satisfied" with their latest acute AD treatment, but 65.5% of patients still desired additional treatment. Conclusions: This multinational study has provided insights on the perspectives of Asian patients and dermatologists in treatment goals, AD management, and communication. In general, both patients and dermatologists were aligned in treatment goals and there was satisfactory patient–clinician communication in most aspects. However, potential areas of improvement have been identified to further enhance patient-centered care. [ABSTRACT FROM AUTHOR]

Trust is imperative for the successful navigation of strategic change initiatives. So, we ask ourselves the question: How do perceptions of organizational trust (composed of institutional and interpersonal trust) develop over time and what are their interactions during strategic change? We answer this question through a real-time ethnographic analysis of a merger process focusing specifically on trust at multiple levels, between employees, middle and top management and how it interacts with the trust these individuals have in the informal and formal processes of the organization. We unearthed three key processes in the dynamic interplay between levels and types of trust. (Dis)trust obfuscation allowed top management to overcome negative perceptions of employees by foregrounding one figurehead with whom employees build trust whilst backgrounding the other members. Multi-level mirroring in which middle management mirrored the content and emotionality of the communication of top management amplified trust building. Third, integrative elaboration whereby middle management actively helped employees to stay the course whilst top management withdrew from actively engaging with employees. These processes resulted in the trust dynamics to go from building with employees and preserving with middle management to preservation and finally trust erosion. Our findings contribute to the study of trust as a multi-level phenomenon as well as understanding trust dynamics at multiple levels. [ABSTRACT FROM AUTHOR]

Background: Delivering bad news is a sensitive and challenging aspect of nursing healthcare, requiring a holistic approach that respects patients' preferences, cultural values, and religious beliefs to promote adaptation to the person's state of health. Aim: We aim to map the evidence of the dimensions present in the communication and management of bad news by nurses to a person in a palliative situation, their caregivers, and their family members. Methods: Based on the Joanna Briggs Institute methodology, the search was conducted through MEDLINE Complete (EBSCOhost), CINAHL Complete (EBSCOhost), SciELO, and the Open Access Scientific Repository in Portugal. From a total of 756 articles, 14 were included, published between 2018 and 2023. Results: Structure components in bad news are influenced by the characteristics of the palliative patients, their caregivers, their family members, the nurses, and the organizational environment. Promoting the quality of the communication process is desirable through continuous and advanced training in end-of-life care, training in bad news, religiously and culturally sensitive nursing interventions centered on hope and maintaining faith, emotional management, and the utilization of a checklist protocol. Conclusions: Honest communication allows people to actively participate in the decision-making process and in the trajectory of the care plan that is focused on themselves and their preferences, which has outcomes in functional capacities and readaptation. [ABSTRACT FROM AUTHOR]

Luigi Rosa, Assistant Vice President for the Frederick Douglass Tunnel Program at Amtrak, has extensive experience managing railway projects worldwide. The Frederick Douglass Tunnel Program is a $6 billion investment to replace a tunnel and modernize a segment of the Amtrak Northeast Corridor. Rosa emphasizes the need for effective communication and collaboration with stakeholders for project success. The text also discusses the collapse and rebuild of the Francis Scott Key Bridge in Baltimore, highlighting the importance of swift response and collaboration among agencies. Lessons from this project can be applied to other bridge enhancement projects globally. The interview concludes with a call for continuous learning, collaboration, and embracing innovation in the construction industry. [Extracted from the article]

This paper investigates the impact of manager-investor interaction quality on stock returns by utilizing an online IPO roadshow dataset and leveraging a word-embedding model. We find that such interactions are positively valued, as reflected in initial returns. The effect is particularly pronounced for firms characterized by higher levels of information asymmetry, greater investor attention, increased question uncertainty, or discussions on topics not covered in prospectus. Additionally, our research reveals that effective management communication leads to increased first-day turnover rates and thus higher returns. These heightened returns persist up to 180 days following the IPO, without displaying a significant long-term reversal associated with interaction quality. These findings underscore the meaningful impact of the quality of manager-investor interactions on firm valuation. [ABSTRACT FROM AUTHOR]

Following criticism about the quality of writing in management communication and organization studies, this Forum presents arguments for change in how scholarly knowledge is communicated. The expectation today seems to be that, to get published, academic writing requires monologic and complex ways of expression. However, using formulaic and reader-exclusive language in publications limits their accessibility to a wider readership, including not only more diverse members of the disciplinary community—such as non-Anglophone scholars and junior researchers—but also those we study and write about. In our respective contributions, we argue for more meaningful communication between writers and readers achieved through writers adopting reflexive practices when crafting their texts for publication. Specifically, we suggest considering reflexivity through the following concepts: conformity and individuality, socialization, tenderness, and respect. These, we argue, help make our academic writing more accessible and meaningful. [ABSTRACT FROM AUTHOR]

Background: Independent prescribing (IP) has not been extensively investigated in community pharmacy (CP). Normalization process theory (NPT) constructs help explain how interventions are integrated into practice and include: 'coherence' (understanding), 'cognitive participation' (what promotes engagement), 'collective action' (integration with existing systems), and 'reflexive monitoring' (evaluation). Aim: To use NPT to investigate the integration of pharmacist IP in CP. Method: NHS Scotland Pharmacy First Plus (PFP) is a community pharmacy IP service. Questionnaire items were developed using the NPT derived Normalisation MeAsure Development (NoMAD) tool for an online survey of all PFP IP pharmacists. Demographic data were analysed descriptively and scale scores (calculated from item scores for the 4 NPT constructs) were used for inferential analysis. Results: There was a 73% (88/120) response rate. Greater than 90% 'strongly agreed'/'agreed' to NoMAD items relating to most NPT constructs. However, responses to 'collective action' items were diverse with more participants answering 'neither agree nor disagree' or 'disagree'. A statistically significant difference in NPT construct scale scores with significant p-values (ranging from p < 0.001 to p = 0.033) was shown on all the NPT constructs for the variable 'On average, how often do you consult with patients under the PFP service?'. Conclusion: This theory-based work offers perspectives on IP integration within CP. Despite its geographic focus this work offers insights relevant to wider contexts on IP integration. It shows 'collective action' focused 'organisation' and 'group process' challenges with a need for further work on staff training, resource availability and utilisation, working relationships, communication and management. [ABSTRACT FROM AUTHOR]

This research examines teachers' views on the mentoring roles of school administrators. Since the research was carried out during the pandemic (Covid-19) period, mentoring roles in this process, which was considered as a crisis period, were also tried to be examined. The research was carried out with the phenomenology pattern, one of the qualitative research methods. Purposive sampling method, which is among the non-probability sampling methods, was used to determine the study group. The study group consists of 49 teachers studying for a non-thesis master's degree. For the purpose of data collection, five open-ended questions created by the researchers were submitted to expert opinion, a semi-structured interview form was placed and collected by face-to-face interviews. The data obtained was examined using the content analysis method. The findings obtained in the research indicate that school administrators should provide mentoring on all matters related to the school in order to support new teachers and to gain professional development, to increase teacher-parentstudent communication. It has been stated that school administrators are insufficient in mentoring, and the reasons for this are workload, not meeting administrator criteria, lack of communication and lack of personal development. While teachers stated that they received support on issues such as distance education, pandemic crisis management, communication and process management during crisis periods, there were also some who stated that they did not receive any support. It has been stated that mentoring support during the crisis period not only ensures a healthy recovery of the process, increases motivation, but also provides guidance and psychological support. [ABSTRACT FROM AUTHOR]

This paper introduces the Digitalization of Diplomacy Maturity Model (DD-MM), a comprehensive framework designed to assess and enhance the digital capabilities of diplomatic institutions. The DD-MM encompasses four critical dimensions: people, digital visibility, technology and security, and policies, providing a structured approach to evaluate and advance the maturity of digital diplomacy practices. In the people dimension, the model emphasizes role definitions, change management, and specialized training programs, highlighting the need for diplomats to acquire digital literacy and competency. The digital visibility dimension focuses on the strategic use of social media and other online platforms to enhance a nation's presence and influence in the digital sphere, emphasizing engagement with a global audience and proactive digital communications management. The technology and security dimension addresses ICT infrastructure, cybersecurity, and data management, advocating for the adoption of state-of-the-art technologies to support diplomatic activities and ensure the security of sensitive information. The policies dimension underscores the necessity for clear guidelines and regulatory frameworks to govern the use of digital tools in diplomacy, including the formulation of policies that align with international standards and promote ethical practices. The DD-MM outlines a clear pathway for continuous improvement, guiding institutions from the initial stages of digital integration to advanced levels of optimization and strategic alignment. [ABSTRACT FROM AUTHOR]

IP mobility support is based on terminal behavior, recognizing mobility and maintaining a continuous communication session. The existing mobile IP location registration sends a message to one or more routers during a handoff within a domain by using a multicast address to process messages continuously. This implementation requires persistent message processing among all routers to determine new multicast address assignments. To solve this problem, we propose a method that enables the mobile user to obtain a QoS guarantee when the mobile device moves to an overlapping area under the mobile IP. Therefore, dynamic mobility management includes location updates under the mobile IP, and transmission of packets from the expected access points. When a handoff occurs while the mobile device is connected, the mobile host dynamically adapts to the mobility characteristics of the mobile node and transmits missed packets. In addition, by first using a location router, handoff latency reduction and packet loss requirements between domains in the overlapping mobile network environment are resolved. Second, the proposed algorithm has low-control traffic in the mobile network, allowing quick handoffs. Although instantaneous throughput is reduced during handoffs, tunneling is reduced by 10-30%, even after a handoff, by retransmitting packets missed by the mobile host, while location-registration-update times are reduced by 20-80%. [ABSTRACT FROM AUTHOR]

Copyright of Brazilian Journal of Production Engineering / Revista Brasileira de Engenharia de Produção is the property of Brazilian Journal of Production Engineering and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Brazilian Journal of Production Engineering / Revista Brasileira de Engenharia de Produção is the property of Brazilian Journal of Production Engineering and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Opuntia Brava is the property of Universidad de Ciencias Pedagogicas de Las Tunas, Centro de Documentacion e Informacion Pedagogica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The paradigm shift within the administrative framework of domestic higher education institutions (universities) towards marketing management necessitates the incorporation of innovative methodologies in relation to their positioning, branding, and brand communications. Consequently, there exists merit in scrutinizing and assimilating the progressive experiences of leading European universities within the realm of their brand communications. The article presents the results of analysis of universities' branding activities in a qualitative case study of ten EU universities, which occupy leading positions in the Shanghai Academic International Ranking of Universities. An examination of the preceding decade reveals discernible qualitative transformations in the modalities through which universities articulate their inherent values. In the initial years of the second decade of the 21st century, preeminent values encompassed excellence (or quality), social justice (or diversity), third mission (or outreach), academic orientation, community (or collaboration), internationalization, and performance measurement (or evaluation) (Mampaey, Huisman, and Seeber (2015). These values were extensively disseminated by universities as part of their brand communications. Emergent values observable in the contemporary brand communications of leading EU universities include: autonomy, academic freedom, innovative mindset, creation of an innovative ecosystem, marketization of research, ethics and academic integrity, sustainable and climate-friendly organization, make a difference approach, impact, openness, courageousness, effectiveness, solution-oriented thinking, life-long partnership, creation the environment, society confidence, brand development, creativity, cultural influence. An evolution in brand communication strategies of EU universities has been discerned. While the early years of the second decade of the 21st century witnessed a notable convergence in these strategies among leading universities, accompanied by "mimic" strategies by less competitive institutions, the current trend reflects a divergence in these approaches. This differentiation is evidently driven by the distinctive characteristics inherent to each university, a strategic vision for future development, and a proactive inclination to establish a distinct and clearly differentiated position within the competitive landscape. [ABSTRACT FROM AUTHOR]

This study empirically examines the complex dynamics between social media entities, brands, and users, advancing user engagement and emotional attachment. It introduces a novel affordance perspective to dissect the symbiotic relationships that shape marketing and communication management. Analysing data from 424 U.S. social media users, this research explores the interplay between platform-user and brand-user affordances and their impact on reflective engagement and emotional attachment in digital environments. Findings affirm a substantial impact of affordances on emotional attachment to platforms, while also redefining the role of social influence, which contrasts with its conventional moderating role in user engagement literature. By moving beyond a functionalist affordance view to a relational one, this paper brings to the fore the triad of platform-user, brand-user, and user-reflection affordances, providing strategic insights for marketers and setting the stage for future research on user interaction dynamics. [ABSTRACT FROM AUTHOR]

In times of turbulence and uncertainty, internal communication management is an important means of demonstrating accountability to employees and supporting their empowerment, thus contributing to organizational success. Employee empowerment has numerous positive effects on employee attitudes, emotions, and behaviors, making it a relevant workplace and internal communication goal, especially in challenging times – and it seems to be influenced by internal communication. However, few studies have explored the influence of internal communication on employee empowerment. Therefore, this article examines how empowerment can be influenced by executive and peer-to-peer communication as two important domains which internal communication management needs to consider and manage. The article presents the results of a representative online survey among non-executive employees in German companies with at least 50 employees (n = 606). The findings show that the quality of both executive and peer-to-peer communication strongly supports empowerment, while the quantity of executive communication can hinder perceptions of integration and autonomy as empowerment components. This article adds to the previously limited knowledge about the impacts of executive and peer-to-peer communication on empowerment, and discusses implications regarding the theoretical analysis, empirical analysis, and practice of internal communication management. [ABSTRACT FROM AUTHOR]