1. MANAGERIAL RUDENESS.
- Author
-
Folds, Chauntelle
- Subjects
- *
WORK environment , *EMPLOYEE morale , *EXECUTIVES' attitudes , *INDUSTRIAL psychology , *PERSONNEL management - Abstract
The article focuses on the impact of rude managers on the morale of their staff. A boorish manager is unresponsive, publicly humiliates subordinates and arrogant or manipulative and may lack self-control, compassion and appreciation. One study found that managerial and supervisory incivility results to employees feeling afraid, distressed and hostile. Management professor Ella L. J. Edmondson Bell warns that negative attitudes can be contagious and may eventually affect the entire company.
- Published
- 2007