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As an integral part of today's technological landscape, artificial intelligence (AI) is rapidly becoming part of creative knowledge work, bringing innovation to organizations. With the capacity "to learn, adapt, and act" independently of human instructions, AI can mimic human thought processes, behavior, and decision-making. This technological advancement transforms AI into "agentic IS artifacts", exemplified by recent generative AI tools like ChatGPT and Midjourney, which promote idea generation and knowledge work. Generative AI challenges the uniqueness of human creativity, as it becomes capable of performing tasks once thought exclusive to human cognition; for example, recognizing patterns, generating images, understanding natural languages, and creating artwork and music. Accordingly, literature on technology and innovation management has started to explore the impact of AI on various aspects of innovation, such as open innovation, digital transformation, disruptive innovation, innovation processes, and practices. Following these, there is a growing interest in understanding how generative technologies transform the nature and organizing of creative work. In light of the need to understand generative AI and its impact on creative processes, the symposium seeks to advance scholarly understanding and foster discussions on recent perspectives and insights around the implications of AI. The integration of AI into knowledge and creative work necessitates an evaluation of the legitimacy of human and machine knowledge work, the relationality of human and machine knowledge, as well as the differences between human and machine generated output. As such, the symposium provides a timely opportunity for scholars to engage in conversations about the present and future of work in the era of AI. The symposium features five paper presentations and an integrative discussion, which will explore how generative AI technologies shape organizational innovation processes, in both desirable and undesirable ways, and integrate different views that provide avenues for future research. Presentation 1 Author: Moran Lazar; Tel Aviv U. Author: Hila Lifshitz-Assaf; Warwick Business School Author: Charles Ayoubi; Harvard Business School Author: Hen Emuna; Hebrew U. of Jerusalem Presentation 2 Author: Fabrizio Dell'Acqua; Harvard Business School Author: Katherine C. Kellogg; MIT Author: Karim R. Lakhani; Harvard U. Author: Hila Lifshitz-Assaf; Warwick Business School Author: Ethan Mollick; The Wharton School, U. of Pennsylvania Author: Steven Randazzo; Warwick Business School Author: Francois Candelon; Boston Consulting Group Presentation 3 Author: Dokyun Lee; Boston U. Questrom School of Business Author: Eric Zhou; Boston U. Questrom School of Business Presentation 4 Author: Deborah Mateja; U. of Mannheim, Business School Author: Armin Heinzl; U. of Mannheim Author: Florian Ruffer; U. of Mannheim Presentation 5 Author: Léonard Boussioux; U. of Washington, Michael G. Foster School of Business Author: Jacqueline Lane; Harvard U. Author: Miaomiao Zhang; Harvard Business School Author: Vladimir Jacimovic; Continuum Labs Author: Karim R. Lakhani; Harvard U. Discussion/Concluding remarks Author: Sebastian Raisch; GSEM - U. of Geneva [ABSTRACT FROM AUTHOR]

Innovation is complex, and has been studied across industry and settings, with different actors and at varying hierarchical and temporal levels (Barely, 1990; Bechky, 2003; Bechky, 2020; Garud and Kumaraswamy, 2011; Lifshitz-Assaf, 2018; Orlikowski 2000). Within innovation research there has been a focus on the study of innovation processes. Van de Ven and colleagues (1999) refer to the innovation process as a "journey." These extensive and complex processes take time to develop and implement as they involve high levels of technological uncertainty (Brown and Eisenhardt, 1995; Garud et al. 2011; Smith and Tushman, 2005). It is the complexity and depth of the innovation processes that make field research a natural fit when considering how to study these complex phenomena. Qualitative research methods, like field research, allow a researcher to focus on process rather than things (Rasche and Chia, 2009). Process studies are focused on answering the how and why questions more than the what of innovation, as phenomena of different kinds are intertwined (Langley, 1999). To explore and find new meanings in processes, Langley and colleagues (2013) note that longitudinal data, including field observations, are necessary to observe processes over time. Field research lends itself well to the collection of new and reliable data (McKinnon, 1988) and new understanding of the natural world (Burt, 2015). Field research allows researchers to gain understanding of process data that is typically messy, with many different kinds of phenomena intertwined (Langley, 1999). To create new knowledge, process theorization must go beyond surface level description to capture rich data such as temporal and behavioral patterns (Langley, 1999; Langley et. al, 2013). Within the study of processes are challenges that researchers face such as ambiguity of boundaries in units of analysis, varying temporal embeddedness and eclectic data that includes interpretations, feelings and changing relationships (Langley, 1999). These challenges are faced by those who conduct innovation process research. This symposium seeks to showcase the latest in innovation process field research. This topic is particularly timely, as over the last three years innovation has taken different shapes and forms as organizations had to maneuver the uncertainty associated with COVID-19. With the world opening back up post-pandemic, field research has transformed with researchers adopting a combination of new and old methods to learn and collect rich data that is embedded in organizations. This symposium proposes to bring together a diverse group of field researchers studying topics that are broadly related to the innovation processes. The opening presentation will provide an overview of the study of innovation processes in the field. The second presentation examines algorithmic aversion, a phenomenon where users are reluctant to accept AI technologies and how it can be addressed through end-user focused technical features and organizational implementation solutions. The third presentation will explore how digital transformation is reshaping the delivery of care, the stakeholders involved and their roles. The fourth presentation will examine the role of technological instruments in research, which has been largely obscured across theory-driven versus experiment-driven discourses. The final presentation will investigate the innovation process of new medical devices, specifically ventilators - the last line of defense for patients experiencing respiratory failure - during the COVID-19 pandemic. Opening Presentation on Innovation Processes Research Author: Michael L. Tushman; Harvard U. AI Implementation Work in-the-Wild Author: Katherine C. Kellogg; MIT Digital Innovation for the Smart Hospital of the Future Author: Eivor Oborn; U. of Warwick Author: Michael Barrett; U. of Cambridge The Epistemic Role of Instruments in Science and Innovation Author: Laia Pujol Pujol Priego; IESE Business School Creativity inside the box: How self-imposing & overloading constraints can enhance Author: Hila Lifshitz-Assaf; Warwick Business School Author: Steven Randazzo; Warwick Business School [ABSTRACT FROM AUTHOR]

This symposium offers insights on the role of constraints in creativity and innovation processes within and beyond organizational boundaries. The presenters will share theoretical and empirical investigations of how constraints, such as time pressure, access to resources, and societal challenges affect and shape innovation processes. The research presented in this symposium will involve data collected from various research contexts, such as open innovation to solve societal problems caused by the COVID-19 pandemic in Germany and to develop medical devices to address the ventilator shortage problem around the world, teams competing in an internal innovation competition, creative teams working in the Hollywood animation industry, and creating a new culinary paradigm in fine-dining. * Collectively Tackling Societal Challenges: Transcending Boundaries through Open Social Innovation * Presenter: Johanna Mair; Hertie School of Governance * Presenter: Thomas Karl Gegenhuber; Johannes Kepler U. Linz * Presenter: Laura Thäter; Hertie School of Governance * Presenter: Rene Lührsen; Hertie School of Governance * Breathing Fresh Air into a Broken System: Accelerating the Innovation Process for Ventilators * Presenter: Hila Lifshitz-Assaf; New York U. * Presenter: Steven Randazzo; -* Presenter: Olivia Jung; Emory U. * A Problem Half-Solved is a Problem Well-Stated: Team Problem Discovery & Innovation Project Success * Presenter: Johnathan Cromwell; U. of San Francisco * Presenter: Jean-François Harvey; HEC Montreal * Creative Starvation: How Resource Endowments Shape the Financial Resources-Creativity Relationship * Presenter: Pier Vittorio Mannucci; Bocconi U. * Pressure cooker: The role of constraints in the creation of molecular cuisine breakthroughs * Presenter: Ivanka Visnjic; ESADE Business School * Presenter: Sebastian Raisch; GSEM -U. of Geneva * Presenter: Marcel Planellas; ESADE [ABSTRACT FROM AUTHOR]