1. Investigating Three Digital Transformation Theories TAM, TTF, and UTAUT
- Author
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Serhii SY Dakov, Mohammed Nuther Ismail, Sarah Haitham Jameel, Bashar Khudhair Abbas Al-Zeyadi, Adham Mohsen Saeed, Salman Mahmood Salman, and Haider Ali
- Subjects
industry 5.0 ,digital transformations ,competitive advantages ,organizational evolution ,tam ,ttf ,utaut ,technological integration ,strategic formulation ,Telecommunication ,TK5101-6720 - Abstract
Businesses of all kinds are breaching into Industry 5.0, and they require pursuing digital transformation (DT) with great aggression as it provides them the leverage in getting a competitive advantage, more numbers on top line as revenue, and much deeper relationships from a customer standpoint. DT is a far-reaching organizational change necessitating the integration of technologies such as blockchain, IoT, AI, and Cloud Computing. The article aims to emphasize the importance of theoretical frameworks to guide successful DT in organizations. It critiques the role of these frameworks in addressing common challenges seen in DT programs. The study reviews and analyses a range of theoretical frameworks such as Technology Acceptance Model (TAM), Task-Technology fit, and the Unified Theory of acceptance and use technology (UTAUT) extensively. This article reviews existing models and synthesizes their findings from thorough research in a wide range of organizational environments to understand how they can be applied and have been used within DT projects. The proposed article asserts that the main reason behind most of the failure of DT initiatives is planning which does not take into account many strategic factors and one of those factors are flexible organization and cultural integration. This concludes how the ever-ongoing problem of adopting technology is no longer unexplored by stating that TAM, TTF, and UTAUT can be successfully used to let organizations overcome these hurdles. The article underscores the need for strategic, culturally appropriate approaches to DT and highlights that theoretical underpinnings are integral in this effort. By embedding TAM, TTF, and UTAUT into a typical DT strategy, the way businesses navigate their complex environment in time is more likely to acknowledge where technological development should align with strategic goals as well as cultural values.
- Published
- 2024
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