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Background: Learning Analytics (LA) is an emerging field concerned with measuring, collecting, and analysing data about learners and their contexts to gain insights into learning processes. As the technology of Learning Analytics is evolving, many systems are being implemented. In this context, it is essential to understand stakeholders' expectations of LA across Higher Education Institutions (HEIs) for large-scale implementations that take their needs into account. Objectives: This study aims to contribute to knowledge about individual LA expectations of European higher education students. It may facilitate the strategy of stakeholder buy-in, the transfer of LA insights across HEIs, and the development of international best practices and guidelines. Methods: To this end, the study employs a 'Student Expectations of Learning Analytics Questionnaire' (SELAQ) survey of 417 students at the Goethe University Frankfurt (Germany) Based on this data, Multiple Linear Regressions are applied to determine how these students position themselves compared to students from Madrid (Spain), Edinburgh (United Kingdom) and the Netherlands, where SELAQ had already been implemented at HEIs. Results and Conclusions: The results show that students' expectations at Goethe University Frankfurt are rather homogeneous regarding 'LA Ethics and Privacy' and 'LA Service Features'. Furthermore, we found that European students generally show a consistent pattern of expectations of LA with a high degree of similarity across the HEIs examined. European HEIs face challenges more similar than anticipated. The HEI experience with implementing LA can be more easily transferred to other HEIs, suggesting standardized LA rather than tailor-made solutions designed from scratch.

Background: Learning Analytics (LA) is an emerging field concerned with measuring, collecting, and analysing data about learners and their contexts to gain insights into learning processes. As the technology of Learning Analytics is evolving, many systems are being implemented. In this context, it is essential to understand stakeholders' expectations of LA across Higher Education Institutions (HEIs) for large‐scale implementations that take their needs into account. Objectives: This study aims to contribute to knowledge about individual LA expectations of European higher education students. It may facilitate the strategy of stakeholder buy‐in, the transfer of LA insights across HEIs, and the development of international best practices and guidelines. Methods: To this end, the study employs a 'Student Expectations of Learning Analytics Questionnaire' (SELAQ) survey of 417 students at the Goethe University Frankfurt (Germany) Based on this data, Multiple Linear Regressions are applied to determine how these students position themselves compared to students from Madrid (Spain), Edinburgh (United Kingdom) and the Netherlands, where SELAQ had already been implemented at HEIs. Results and Conclusions: The results show that students' expectations at Goethe University Frankfurt are rather homogeneous regarding 'LA Ethics and Privacy' and 'LA Service Features'. Furthermore, we found that European students generally show a consistent pattern of expectations of LA with a high degree of similarity across the HEIs examined. European HEIs face challenges more similar than anticipated. The HEI experience with implementing LA can be more easily transferred to other HEIs, suggesting standardized LA rather than tailor‐made solutions designed from scratch. Lay Description: What is currently known about this topic: Implementing Learning Analytics is a promising but challenging task.SELAQ is a questionnaire that can be used to determine students' expectations of Learning Analytics.Several institutions in Europe applied SELAQ to implement Learning Analytics that meet the needs of their students. What this paper adds to this: This study applies SELAQ for the first time at a German university and compares the results to studies from the UK, Spain, and the Netherlands.The participating students at the German university show relatively homogeneous expectations of Learning Analytics.The expectations towards Learning Analytics of students across Europe are comparable. The implications of study findings for practitioners: Learning Analytics systems should be shared across institutions rather than being implemented separately as tailored solutions.More standardized or modular Learning Analytics systems are reasonable. [ABSTRACT FROM AUTHOR]

Learning analytics (LA) employs educational data to improve the timeliness of support for learners. Apart from technical aspects, there is a need to understand social complexities brought about by different stakeholders, so as to systematise the adoption of LA in Higher Education (HE). We present an analysis of the situation, needs and challenges of LA in the context of Spanish HE, considering managers', teachers' and students' perspectives. Qualitative research is employed using recursive abstraction. Results reveal that the level of institutional adoption is low and none of the analysed institutions had an LA policy. Furthermore, only two of these institutions had an initial LA strategy. While the institutions shared some commonalities in their objectives for LA, chosen tools and adoption challenges, the distinct differences in the political contexts and institutional practices among the institutions reaffirmed that LA solutions and services cannot be implemented in the same manner. Moreover, different needs for LA and concerns are identified about its adoption among managers, students and teachers. These observations lead to our conclusion that the main challenges to implement LA in Spain are not related to technological issues but to the social and cultural issues rooted in institutions and those associated with different stakeholders. [ABSTRACT FROM AUTHOR]

For service implementations to be widely adopted, it is necessary for the expectations of the key stakeholders to be considered. Failure to do so may lead to services reflecting ideological gaps, which will inadvertently create dissatisfaction among its users. Learning analytics research has begun to recognise the importance of understanding the student perspective towards the services that could be potentially offered; however, student engagement remains low. Furthermore, there has been no attempt to explore whether students can be segmented into different groups based on their expectations towards learning analytics services. In doing so, it allows for a greater understanding of what is and is not expected from learning analytics services within a sample of students. The current exploratory work addresses this limitation by using the three-step approach to latent class analysis to understand whether student expectations of learning analytics services can clearly be segmented, using self-report data obtained from a sample of students at an Open University in the Netherlands. The findings show that student expectations regarding ethical and privacy elements of a learning analytics service are consistent across all groups; however, those expectations of service features are quite variable. These results are discussed in relation to previous work on student stakeholder perspectives, policy development, and the European General Data Protection Regulation (GDPR). • Student expectations of learning analytics can be segmented based on service items. • Ethical and privacy expectations were relatively consistent across the sample. • Provides a discussion on how to integrate findings into institutional policies on learning analytics implementations. [ABSTRACT FROM AUTHOR]

Background Objectives Methods Results and Conclusions Feedback is central to formative assessments but aligns with a one‐way information transmission perspective obstructing students' effective engagement with feedback. Previous research has shown that a responsive, dialogic feedback process that requires educators and students to engage in ongoing conversations can encourage student active engagement in feedback. However, it is challenging with larger student cohorts. Learning Analytics (LA) provides promising ways to facilitate timely feedback at scale by leveraging large datasets generated during students' learning. However, current LA design and implementation tend to treat feedback as a one‐way transmission rather than a two‐way process.This case study aims to improve LA design and practice to align with dialogic feedback principles by exploring an authentic dialogic feedback practice at scale.We explored a dialogic feedback practice of a course having 700 undergraduate students. The case study used quantitative and qualitative analysis methods to investigate what students expect from feedback, how educators respond to students' feedback requests, and how students experience feedback.The results emphasise the need to focus on cognitive, relational and emotional aspects of the feedback process. In aligning LA with dialogic feedback principles, we propose that LA should promote the following objectives: reflection, adaption, personalisation, emotional management, and scaffolding feedback provision. [ABSTRACT FROM AUTHOR]