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Maintaining high levels of process quality is crucial to the competitiveness of manufacturing firms in today's increasingly global marketplace. To ensure the quality of manufactured products meets customer needs, process capability indices (PCIs) are widely used to analyze the process performance of various processing characteristics. Products characterise by processing characteristics of both unilateral and bilateral specifications are common in the current sales market. Manufacturing firms must often adopt multiple PCIs to analyze the process performance of a single product, which is inefficient in practical applications and management. Yield-based index C p k is not subject to this limitation. For this reason, we employed C p k to evaluate process performance and the effectiveness of improvement measures. In practice, C p k is estimated from samples, which means that misjudgment may occur in the assessment of process performance and improvement effectiveness due to sampling errors. We therefore derived the 100 (1 − α) % confidence interval of C p k and, based on the producer's perspective, used the upper confidence limit to evaluate improvement effectiveness. To lower the risk of misjudgment and increase the reliability of improvement effectiveness in the case of data uncertainty, this paper further proposes fuzzy estimation using the right-sided confidence interval of C p k and develops the fuzzy judgement model. [ABSTRACT FROM AUTHOR]

The process capability index is a tool for quality measurement and analysis widely used in the industry. It is also a good tool for the sales department to communicate with customers. Although the value of the process capability index can be affected by the accuracy and precision of the process, the index itself cannot be differentiated. Therefore, the process incapability index is directly divided into two items, accuracy and precision, based on the expected value of the Taguchi process loss function. In fact, accuracy and precision are two important reference items for improving the manufacturing process. Thus, the process incapability index is good for evaluating process quality. The process incapability index contains two unknown parameters, so it needs to be estimated with sample data. Since point estimates are subject to misjudgment incurred by the inaccuracy of sampling, and since modern businesses are in the era of rapid response, the size of sampling usually tends to be small. A number of studies have suggested that a fuzzy testing method built on the confidence interval be adopted at this time because it integrates experts and the experience accumulated in the past. In addition to a decrease in the possibility of misjudgment resulting from sampling error, this method can improve the test accuracy. Therefore, based on the confidence interval of the process incapability index, we proposed the fuzzy testing method to assess whether the process capability can attain a necessary level of quality. If the quality level fails to meet the requirement, then an improvement must be made. If the quality level exceeds the requirement, then it is equivalent to excess quality, and a resource transfer must be considered to reduce costs. [ABSTRACT FROM AUTHOR]

It is important to estimate the sample data when inspecting the quality of products. Therefore, sampling error and uncertainty in the measurement are inevitable, which may lead to misjudgment in product performance evaluation. Since the important quality characteristics of gasoline belong to one-sided specifications, a one-sided specification capability index was proposed to evaluate whether the process capabilities of various quality characteristics of gasoline reach the required quality levels. The 100(1−α)% upper confidence limits of the index were obtained to ensure low producer's risk and reduce sampling errors. To deal with fuzzy data and limited sample sizes, a fuzzy testing model based on the 100(1−α)% upper confidence limits of the index was developed. A practice example of 95 unleaded gasoline was used to illustrate the effectiveness and usefulness of the proposed method. The result shows that two quality characteristics—Reid vapor pressure and oxygen content—of the nine quality characteristics of the 95 unleaded gasoline should be considered for improvements. This study provided an evaluation procedure to facilitate quality managers to take the opportunity to improve product quality, promoting the improvement of air quality, and the sustainability of industrial processes or products. [ABSTRACT FROM AUTHOR]

Industry 4.0 has fostered innovation in industries around the world. Manufacturing industries in particular are advancing towards smart manufacturing by integrating and applying relevant technologies. The output value of machine tools in Taiwan is among the top of the world and the central region is a key area for this industry chain, which supplies manufacturers in Taiwan and their international downstream customers. To support innovation in this industry, the current study used the Six Sigma quality indices for smaller-the-better, larger-the-better, and nominal-the-best quality characteristics to construct a fuzzy decision-making model. Based on this model, we propose a process quality fuzzy analysis chart (PQFAC) for process quality improvement. Our use of fuzzy decision values to replace lower confidence limits decreases the probability of misjudgment made by sampling errors. The proposed fuzzy model also offers a more accurate assessment of process improvement requirements. We provide a real-world example to demonstrate the applicability of the proposed approach. Machine tool manufacturers can apply the platform and proposed model to evaluate their process capabilities for the vital parts suppliers and downstream customers, determine optimal machine parameter settings for processes with inadequate accuracy or precision, establish more suitable machine repair and maintenance systems, and combine the improvement experiences of customers to create an improvement knowledge base. This will enhance product value and industry competitiveness for the entire machine tool industry chain. [ABSTRACT FROM AUTHOR]