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Based on some studies, there are many important parts of tool machines, all of which have some essential smaller-the-better-type quality characteristics. The six sigma quality index of the smaller-the-better type offers accurate measurement of the process yield and the six sigma quality level. In this paper, we first proposed a six sigma product index by integrating all evaluation indicators for products that contain several quality characteristics of the smaller-the-better type. Next, we derived the confidence interval of this six sigma product index and developed an evaluation model for product quality. When a product passes the evaluation of this model, not only can it be guaranteed that the product reaches the required quality level, but also a high rate of product yield can be ensured. In addition, we also created a product improvement testing model, which can avoid missing opportunities for improvement in the process to ensure improvement effects. This complete evaluation and improvement model is applicable to the entire machine tool industry chain. It can not only increase the product value of the machine tool industry chain but also decrease environmental pollution caused by rework or scrap, which is beneficial to companies to enhance their image of fulfilling social responsibilities. Apart from the above advantages, the model formed in this paper is based on confidence intervals, thereby reducing the chance of misjudgment resulting from sampling error. [ABSTRACT FROM AUTHOR]

Industry 4.0 has fostered innovation in industries around the world. Manufacturing industries in particular are advancing towards smart manufacturing by integrating and applying relevant technologies. The output value of machine tools in Taiwan is among the top of the world and the central region is a key area for this industry chain, which supplies manufacturers in Taiwan and their international downstream customers. To support innovation in this industry, the current study used the Six Sigma quality indices for smaller-the-better, larger-the-better, and nominal-the-best quality characteristics to construct a fuzzy decision-making model. Based on this model, we propose a process quality fuzzy analysis chart (PQFAC) for process quality improvement. Our use of fuzzy decision values to replace lower confidence limits decreases the probability of misjudgment made by sampling errors. The proposed fuzzy model also offers a more accurate assessment of process improvement requirements. We provide a real-world example to demonstrate the applicability of the proposed approach. Machine tool manufacturers can apply the platform and proposed model to evaluate their process capabilities for the vital parts suppliers and downstream customers, determine optimal machine parameter settings for processes with inadequate accuracy or precision, establish more suitable machine repair and maintenance systems, and combine the improvement experiences of customers to create an improvement knowledge base. This will enhance product value and industry competitiveness for the entire machine tool industry chain. [ABSTRACT FROM AUTHOR]