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Despite their prevalence, diversity initiatives do not necessarily motivate employees to facilitate diversity goals. We advance understanding of diversity rhetoric—defined as how leaders talk about diversity and its effects—as a tool for motivating employees to foster diversity and inclusion. Prior work has investigated rhetoric that emphasizes diversity in organizations is necessarily beneficial (value-in-diversity rhetoric), which is puzzling given the reality that diversity can have positive or negative consequences. We introduce the construct of contingent-diversity rhetoric, which emphasizes that diversity is beneficial if its challenges are overcome, and thus captures the reality of diversity's effects. Drawing from the psychology of the self, we theorize that leaders use contingent-diversity rhetoric less commonly than value-in-diversity rhetoric, due to fear of appearing prejudiced. Drawing from the psychology of employee motivation, we theorize that contingent-diversity rhetoric results in more diversity effort among employees than value-in-diversity rhetoric does because contingent rhetoric increases perceptions that diversity goals are difficult to achieve. Four multimethod studies support the proposed descriptive–prescriptive paradox: contingent-diversity rhetoric is descriptively less common, but prescriptively more effective, than value-in-diversity rhetoric. Our research advances theory on fostering diversity and inclusion in organizations and suggests that leaders can increase employees' diversity effort by changing the way they talk about diversity. [ABSTRACT FROM AUTHOR]

As organizations are increasingly expressing their value for diversity and investing in efforts to create more equitable and inclusive workplaces and societies, such efforts have become scrutinized by critics. Often disparaged as being "woke," firms have been stigmatized for public support of social initiatives. Much criticism derives from skepticism regarding organizations' true motivation for engaging in social activism, which some consider antithetical to business purposes. More specifically, an awareness of, and active attention to, social issues are posited to derive from firms' interests in creating an appearance of social consciousness to acquire resources or boost their own reputations. Drawing upon impression management theory, we explore performativity (i.e., inauthentic or insincere activity designed to make a positive impression on others) in diversity management. We present a typology for examining how organizational investment in and communication of diversity management influence stakeholder impressions and other outcomes. We also consider enabling conditions that may alter the likelihood of performativity in their actions. Based thereon, we offer a research agenda for examining impression management as a motivation for diversity management and understanding variability in firm approaches. We offer practice recommendations for engaging in diversity management to activate positive change and transform organizational structures and cultures. [ABSTRACT FROM AUTHOR]

Building on the foundational study conducted by Abeza et al., this work extends the investigation by critically reviewing social media research in sport studies published from June 2014 to June 2023. Methodologically, the review involved an examination of 153 original research articles from five prominent journals in sport communication and sport management, namely the International Journal of Sport Communication, Communication & Sport, Journal of Sport Management, Sport Management Review, and European Sport Management Quarterly. The study identified the research streams, platforms, theories, and research methods that have garnered attention in the social media research community. The findings reveal several key insights that contribute to the ongoing dialogue in the field, stimulating further exploration and advancing knowledge at the intersection of social media and sport. [ABSTRACT FROM AUTHOR]

An inclusive workforce leads to higher productivity and creativity, increased job satisfaction, and decreased turnover. Though few studies have identified factors affecting inclusion in construction, there is a need for a measurement index to enable organizations to assess their progress in inclusion. Therefore, this study aimed to compute the share percentage of each attribute contributing to inclusion in the construction industry, specifically for women and transgender individuals. The analytic hierarchy process (AHP) was used as the multiattribute decision-making tool to transform the judgments of five experts, three practitioners and two academicians, into a list of weighted attributes. Fourteen attributes emerged from AHP, which were grouped into eight unique gender inclusion factors: endorsement of inclusion, external collaboration, quality of work–life, career development, equitable work environment, effective communication, worker health and welfare, and safe work environment. The results underscored the predominance of endorsement-related attributes such as commitment from top management and inclusion at the top management level for enhancing gender inclusion on sites. External collaboration emerged as a prominent factor, whereas communication with management was the least weighted attribute. The findings have threefold implications. The hierarchy structure will enable practitioners to map the various attributes in their organization and suggest actions based on the requirements of the workforce. Second, the ranked list will enable practitioners to focus on the limited resources available to enhance the inclusion of the attributes with higher weightage. Third, the attribute weight will help researchers develop a quantitative index for computing the level of gender inclusion on construction sites. Apart from the general limitations of an AHP-based evaluation, the findings of this paper cannot be used to assess the presence of an attribute onsite; instead, they can indicate the extent to which an attribute contributes to inclusion in the construction industry. Practical Applications: Existing studies have made it abundantly clear that diversity and inclusion are essential practices for the sustenance and progress of the global economy. However, there is limited practical evidence to back up these studies. For example, research that suggests an increase in inclusion in construction sites increases worker productivity cannot be proven quantitatively. This is because although productivity data can be measured, the level of inclusion at a site or that a person feels cannot be measured. To facilitate such research directions about inclusion, especially in construction, it is of the utmost importance to come up with an index that will enable practitioners to assess the inclusion at a site. Developing such an index is a complex task involving many stages. This study endeavored to address one of the stages—weighting of attributes—in detail and explore the results and applications therein. [ABSTRACT FROM AUTHOR]

Complexity, uncertainty, and conflict characterize contemporary environmental challenges. Addressing these issues is beyond the purview of any one actor. A collaborative approach to environmental management is required; participation in collaboration is needed. However, participation in collaborative environmental management is a persistent challenge in practice. This research examines tactics used to engender participation in collaborations. Tactics constitute a strategy for communications with an intended goal and encompass the framing (i.e., wording, imagery) and platform of dissemination. This research examined the influence of tactics on an intention to participate in an environmental management collaboration. Eight tactics were empirically tested on 300 individuals aged 18–29. Descriptive and inferential statistical analysis was undertaken. Results uncovered the effectiveness of contextual and personal framings in engendering participation and deepened the understanding about past participation, tactics, and an individual's intention to participate. Opportunities to engender participation in collaborations using tactics are abundant. The research emphasizes the need for greater attention to tactics in environmental management and contributes to a greater understanding of tactics, identifying effective practices for engendering participation and broad dissemination. [ABSTRACT FROM AUTHOR]

This article reflects on the purposes, tools, uses and users of effective government performance management and on lessons learned from the U.S. federal government after thirty-years implementing the law mandating government-wide performance management, the Government Performance and Results Act of 1993 amended by the GPRA Modernization Act of 2010. The article also discusses progress made and challenges encountered and offers recommendations for future improvement, mostly for the federal government but with a few recommendations for others. [ABSTRACT FROM AUTHOR]

AbstractAlthough an increasing number of studies explore the factors influencing users’ privacy concerns regarding social robots, the existing understanding of this issue remains largely fragmented. Previous studies have mainly focused on the "net effect" between variables, leaving the complexity of causal configurations, and the holistic impact of design characteristics of social robots on user privacy concerns remains unclear. Based on the Stimuli-Organism-Response (S-O-R) framework and Communication Privacy Management Theory (CPMT), this study integrates social robot design characteristics such as Anthropomorphism, Warmth, Competence, and Transparency into causal configurations, and uses Perceived Privacy Risk and Perceived Privacy Control as mediating variables to propose a Comprehensive conceptual model. Based on valid data from a sample of 198 Chinese social robot users, this study conducted empirical analyses of the conceptual model using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Fuzzy-set Qualitative Comparative Analysis (FsQCA). PLS-SEM results show that anthropomorphism, warmth, competence, and transparency are key factors influencing privacy concerns, and perceived privacy risk mediates the relationship between warmth, information transparency, and privacy concerns. The FsQCA results further validated the findings of PLS-SEM and identified five configurations of factor combinations that led to higher levels of user privacy concerns. Among them, the combination of high anthropomorphism design, high competence, and low warmth of social robots is the core configuration that leads to users’ privacy concerns. Overall, this study broadens our understanding of social robot users’ privacy concerns and reveals the causal complexity behind social robot users’ privacy concerns. It provides some theoretical and practical insights for subsequent scholars and designers. [ABSTRACT FROM AUTHOR]

We use the situational theory of problem solving to explicate how publics engage in conspiratorial thinking as a form of cognitive problem solving. In doing so, we develop a new typology of conspiracy theories and introduce conceptual definitions and operationalizations of conspiratorial thinking as both dispositional and situational. We conduct two survey studies which provide evidence of the measures' reliability and validity. We also investigate the debiasing effects of relational and informational strategies employed by social institutions. Finally, we present institutional behavioral strategies, grounded in the strategic behavioral theory of communication management, that can reduce conspiratorial thinking. Our new concepts and measurement approaches describe the origins and processes of public conspiracism and provide a foundation for implementing ethical and effective interventions, ultimately contributing to a more informed and educated society. [ABSTRACT FROM AUTHOR]

Almost half of all U.S. employees have experienced some form of workplace bullying. Stress and decreased job satisfaction are just some of the negative impacts victims or bystanders of workplace bullying can undergo. With the increased use of computer-mediated communication and social media, workplace cyberbullying is a concern in addition to face-to-face workplace bullying. The current study explored decisions to disclose workplace cyberbullying from a communication privacy management perspective. Quantitative results from 185 participants show the contextual criteria of important reason and conversational appropriateness to predict the depth of workplace cyberbullying disclosures and important reason to predict the breadth of disclosures. Qualitative results show factors that influenced concealment of workplace cyberbullying include fear of potential negative outcomes, lack of trust, and unwelcome culture, whereas factors that influenced disclosure of workplace cyberbullying included an open and safe space, impact of cyberbullying, the 'greater good effect,' and confidence in the situation improving. Results of this study can assist organizations and leaders in creating environments and trainings that encourage employees to disclose workplace cyberbullying. [ABSTRACT FROM AUTHOR]

Privacy concerns persist when consumers disclose information, impacting mobile payment services diffusion. However, information disclosure is inevitable in mobile payment services. According to the privacy paradox, users' willingness to disclose information is governed by assessing perceived risks and associated benefits. This study investigates the role of structural assurance and trust in reducing users' sensitivity to information disclosure in mobile payment services. A conceptual model is proposed by employing communication privacy management theory and privacy trust behavioural intention as overarching theoretical guidance. Based on the analysis of 339 valid responses, using partial least square structural equation modelling (PLS-SEM), the assessment suggests that structural assurance can boost privacy and security perception to enhance users' trust in mobile payment services. Trust reduces perceived risks and information sensitivity, positively influencing information disclosure. A thorough understanding of privacy concerns can contribute to improved service and system development, efficient utilisation of collected data, and identification of appropriate data management solutions that ensure data subjects' privacy protection. The insights may further help practitioners craft communication strategies and derive privacy policies to facilitate better diffusion of mobile payment services. [ABSTRACT FROM AUTHOR]

Digital communication technologies, particularly social media, enable members of organizations at all levels and across all functions to communicate with external stakeholders. This has required organizations to rethink and restructure their strategic communication management, especially the orchestration of their communicative human resources. Using a qualitative case-study approach, this article examines how professional service organizations create and maintain their stakeholder relations in the contemporary media landscape through the orchestration of employee voice and enactment as organizational spokespersons. The findings show that organizations have created structural architectures that they use as a basis for strategic communication management. Based on these findings, the study introduces a novel concept of organizational voicing architecture, which refers to the conceptual structure and overall logical arrangement of organizational spokespersons who act as organizational representatives in the corporate communication system. Additionally, by integrating the findings related to the voicing architecture with existing knowledge about organizational listening, the study broadens understanding of the mechanism with which organizations strategically orchestrate their stakeholder relationships, and hence contributes to the strategic and corporate communication and public relations literature. [ABSTRACT FROM AUTHOR]

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Due to the prominence of social networks since the second decade of the twenty-first century, online reputation has become essential for Higher Education Institutions (HEIs). The University of Chile, a public institution, faced a reputational communication crisis at the end of 2022 due to the disclosure on X (formerly Twitter) of two theses that relativized the concept of pedophilia. This situation raised questions about ethical integrity and permissiveness in academic research at the HEI. The research employed a qualitative methodological approach, complemented by descriptive quantitative data. The study unfolded in two distinct phases. Initially, a comprehensive review of comments on X related to the controversy was conducted. Subsequently, the comments were systematically compiled and organized in a table, and the content was downloaded from the Export Comments platform. From a pool of 4,680 messages, a representative sample of 500 comments was selected. In the second phase, the comments were meticulously categorized using the qualitative analysis tool Atlas.ti23, providing a robust and systematic approach to the research. The results showed high disapproval by X users regarding the content of the theses and the university's communication management. However, this did not directly alter the institutional reputation of the university, although it did influence the external public's perception of the professors and the organization's internal environment. The research concludes that the comments in X revealed a scarce presence of protocols on the part of the university for evaluating academic projects in the humanities. [ABSTRACT FROM AUTHOR]

This research aims to identify, categorize, and prioritize the benefits and challenges of implementing common data environments (CDEs) in the construction phase of building information modeling (BIM)-based projects. For this purpose, a systematic literature review, semistructured interviews, and the Delphi method were conducted, and online sources of CDE providers were investigated. 54 benefits and 15 challenges were identified. Cronbach's alpha, standard deviation, interrater agreement level, and significance level statistics were calculated to analyze and validate Delphi method outputs. Results demonstrate that the most important benefit of implementing CDEs in the construction phase of BIM-based projects is access to accurate, reliable, up-to-date information. The most critical challenge is the exclusion of CDE planning in the front-end phase of the project. Prioritizing the benefits shows CDEs' full potential for the construction phase of BIM-based projects. Prioritizing the challenges demonstrates possible future works, requirements, and the areas that should be improved. This research provides a comprehensive point of view on the benefits and challenges of implementing CDEs in the construction phase of BIM-based projects. It analyzes the potential of CDEs by strengthening the findings from the systematic literature review with the SMEs' evaluation, comments, and feedback. This study provides valuable insights into implementing CDEs in the construction phase of BIM-based projects, defining their capabilities, status, and potential, and giving suggestions about how to deal with their challenges. This research shows how CDEs ensure streamlining information and communication flows in BIM-based projects by mitigating nonvalue-added activities resulting from informal, nonstandardized data exchanges, lack of proper data exchange protocols, loss of project data, and lack of efficient collaboration and communication between project team participants. This study reveals the importance of implementing CDEs in the construction phase of BIM-based projects to achieve adequate information and communication management that may prevent project data loss, informal, nonstandardized data exchanges, and inefficient collaboration between multidisciplinary teams. [ABSTRACT FROM AUTHOR]

Adding to the work on creative conflict management that has been the object of organizational and management studies for the last several decades, we focus on a subset of Gen Z or "Generation Tech" (Gen T). This generation will be the first to instinctively and reflexively bring a "technology first" approach to their work practices including conflict resolution. Scholars of organizational communication identify the management of creative conflict as a prosocial process with important ramifications for organizational well-being. Taking a social diagnosis approach, we contribute to this growing literature by bringing it into dialogue with digital sociology and Gen Ters who are well-suited to use digital communication platforms (DCPs) like Teams and Slack to engage in creative conflict that benefits the well-being of organizations and their members. Our analysis shows that DCPs can encourage prosocial behaviors, when they (1) include nonsynchronous functionality, (2) associate contributions with members' real names, and (3) make all interactions visible to all team members. Our study reveals that when organizational DCPs are governed by these parameters, they can foster the Seven Cs of Creative Conflict that we identify as clarity, candor, contribution, cooperation, challenge, courage, and collegiality. The Seven Cs foster a growth mindset feedback loop in which members learn to self-reflectively apply a social diagnostic approach to their own digitally mediated well-being, thereby potentially improving organizational communication. Therefore, the Seven Cs form a core of communication competencies that will be increasingly important for organizational success as Gen Ters continue to mature and become colleagues in a variety of organizations. [ABSTRACT FROM AUTHOR]

Introduction: It remains unclear how patients with atopic dermatitis (AD) and clinicians perceive the level of patient–clinician communication and if there could be potential lapses. This cross-sectional study aims to compare perspectives between patients with AD and dermatologists regarding communication and treatment expectations in Asia. Methods: Moderate-to-severe patients with AD and practicing dermatologists were recruited from eight Asia–Pacific territories, including Mainland China, Hong Kong, India, Japan, Singapore, South Korea, Taiwan, and Thailand. Patients and dermatologists completed separate surveys designed to elicit their expectations regarding AD management, and their perceived level of patient–clinician communication. Patients were also asked about their treatment satisfaction and whether they prefer additional treatment beyond what was prescribed. Demographic information and responses were analyzed using descriptive statistics. The study was reviewed by the institutional review board in each territory, and all participants provided informed consent. Results: A total of 1103 patients and 271 dermatologists completed the surveys. Both patients and dermatologists were largely aligned in their top treatment goals in AD management. However, greater proportions of patients prioritized the prevention of exacerbation (78.0% versus 47.2%), minimization of treatment adverse effects (46.4% versus 9.1%), and improvement in mental health (16.0% versus 4.9%), compared with dermatologists. Although patient–clinician communication was observed to be generally good, 10.9% of patients reported dissatisfaction with communication in AD management. The majority of patients were either "very satisfied" or "satisfied" with their latest acute AD treatment, but 65.5% of patients still desired additional treatment. Conclusions: This multinational study has provided insights on the perspectives of Asian patients and dermatologists in treatment goals, AD management, and communication. In general, both patients and dermatologists were aligned in treatment goals and there was satisfactory patient–clinician communication in most aspects. However, potential areas of improvement have been identified to further enhance patient-centered care. [ABSTRACT FROM AUTHOR]

Luigi Rosa, Assistant Vice President for the Frederick Douglass Tunnel Program at Amtrak, has extensive experience managing railway projects worldwide. The Frederick Douglass Tunnel Program is a $6 billion investment to replace a tunnel and modernize a segment of the Amtrak Northeast Corridor. Rosa emphasizes the need for effective communication and collaboration with stakeholders for project success. The text also discusses the collapse and rebuild of the Francis Scott Key Bridge in Baltimore, highlighting the importance of swift response and collaboration among agencies. Lessons from this project can be applied to other bridge enhancement projects globally. The interview concludes with a call for continuous learning, collaboration, and embracing innovation in the construction industry. [Extracted from the article]

Following criticism about the quality of writing in management communication and organization studies, this Forum presents arguments for change in how scholarly knowledge is communicated. The expectation today seems to be that, to get published, academic writing requires monologic and complex ways of expression. However, using formulaic and reader-exclusive language in publications limits their accessibility to a wider readership, including not only more diverse members of the disciplinary community—such as non-Anglophone scholars and junior researchers—but also those we study and write about. In our respective contributions, we argue for more meaningful communication between writers and readers achieved through writers adopting reflexive practices when crafting their texts for publication. Specifically, we suggest considering reflexivity through the following concepts: conformity and individuality, socialization, tenderness, and respect. These, we argue, help make our academic writing more accessible and meaningful. [ABSTRACT FROM AUTHOR]

Background: Independent prescribing (IP) has not been extensively investigated in community pharmacy (CP). Normalization process theory (NPT) constructs help explain how interventions are integrated into practice and include: 'coherence' (understanding), 'cognitive participation' (what promotes engagement), 'collective action' (integration with existing systems), and 'reflexive monitoring' (evaluation). Aim: To use NPT to investigate the integration of pharmacist IP in CP. Method: NHS Scotland Pharmacy First Plus (PFP) is a community pharmacy IP service. Questionnaire items were developed using the NPT derived Normalisation MeAsure Development (NoMAD) tool for an online survey of all PFP IP pharmacists. Demographic data were analysed descriptively and scale scores (calculated from item scores for the 4 NPT constructs) were used for inferential analysis. Results: There was a 73% (88/120) response rate. Greater than 90% 'strongly agreed'/'agreed' to NoMAD items relating to most NPT constructs. However, responses to 'collective action' items were diverse with more participants answering 'neither agree nor disagree' or 'disagree'. A statistically significant difference in NPT construct scale scores with significant p-values (ranging from p < 0.001 to p = 0.033) was shown on all the NPT constructs for the variable 'On average, how often do you consult with patients under the PFP service?'. Conclusion: This theory-based work offers perspectives on IP integration within CP. Despite its geographic focus this work offers insights relevant to wider contexts on IP integration. It shows 'collective action' focused 'organisation' and 'group process' challenges with a need for further work on staff training, resource availability and utilisation, working relationships, communication and management. [ABSTRACT FROM AUTHOR]

Background: Delivering bad news is a sensitive and challenging aspect of nursing healthcare, requiring a holistic approach that respects patients' preferences, cultural values, and religious beliefs to promote adaptation to the person's state of health. Aim: We aim to map the evidence of the dimensions present in the communication and management of bad news by nurses to a person in a palliative situation, their caregivers, and their family members. Methods: Based on the Joanna Briggs Institute methodology, the search was conducted through MEDLINE Complete (EBSCOhost), CINAHL Complete (EBSCOhost), SciELO, and the Open Access Scientific Repository in Portugal. From a total of 756 articles, 14 were included, published between 2018 and 2023. Results: Structure components in bad news are influenced by the characteristics of the palliative patients, their caregivers, their family members, the nurses, and the organizational environment. Promoting the quality of the communication process is desirable through continuous and advanced training in end-of-life care, training in bad news, religiously and culturally sensitive nursing interventions centered on hope and maintaining faith, emotional management, and the utilization of a checklist protocol. Conclusions: Honest communication allows people to actively participate in the decision-making process and in the trajectory of the care plan that is focused on themselves and their preferences, which has outcomes in functional capacities and readaptation. [ABSTRACT FROM AUTHOR]

This paper investigates the impact of manager-investor interaction quality on stock returns by utilizing an online IPO roadshow dataset and leveraging a word-embedding model. We find that such interactions are positively valued, as reflected in initial returns. The effect is particularly pronounced for firms characterized by higher levels of information asymmetry, greater investor attention, increased question uncertainty, or discussions on topics not covered in prospectus. Additionally, our research reveals that effective management communication leads to increased first-day turnover rates and thus higher returns. These heightened returns persist up to 180 days following the IPO, without displaying a significant long-term reversal associated with interaction quality. These findings underscore the meaningful impact of the quality of manager-investor interactions on firm valuation. [ABSTRACT FROM AUTHOR]

Trust is imperative for the successful navigation of strategic change initiatives. So, we ask ourselves the question: How do perceptions of organizational trust (composed of institutional and interpersonal trust) develop over time and what are their interactions during strategic change? We answer this question through a real-time ethnographic analysis of a merger process focusing specifically on trust at multiple levels, between employees, middle and top management and how it interacts with the trust these individuals have in the informal and formal processes of the organization. We unearthed three key processes in the dynamic interplay between levels and types of trust. (Dis)trust obfuscation allowed top management to overcome negative perceptions of employees by foregrounding one figurehead with whom employees build trust whilst backgrounding the other members. Multi-level mirroring in which middle management mirrored the content and emotionality of the communication of top management amplified trust building. Third, integrative elaboration whereby middle management actively helped employees to stay the course whilst top management withdrew from actively engaging with employees. These processes resulted in the trust dynamics to go from building with employees and preserving with middle management to preservation and finally trust erosion. Our findings contribute to the study of trust as a multi-level phenomenon as well as understanding trust dynamics at multiple levels. [ABSTRACT FROM AUTHOR]

Copyright of Contemporary Accounting Research is the property of Canadian Academic Accounting Association and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This paper introduces the Digitalization of Diplomacy Maturity Model (DD-MM), a comprehensive framework designed to assess and enhance the digital capabilities of diplomatic institutions. The DD-MM encompasses four critical dimensions: people, digital visibility, technology and security, and policies, providing a structured approach to evaluate and advance the maturity of digital diplomacy practices. In the people dimension, the model emphasizes role definitions, change management, and specialized training programs, highlighting the need for diplomats to acquire digital literacy and competency. The digital visibility dimension focuses on the strategic use of social media and other online platforms to enhance a nation's presence and influence in the digital sphere, emphasizing engagement with a global audience and proactive digital communications management. The technology and security dimension addresses ICT infrastructure, cybersecurity, and data management, advocating for the adoption of state-of-the-art technologies to support diplomatic activities and ensure the security of sensitive information. The policies dimension underscores the necessity for clear guidelines and regulatory frameworks to govern the use of digital tools in diplomacy, including the formulation of policies that align with international standards and promote ethical practices. The DD-MM outlines a clear pathway for continuous improvement, guiding institutions from the initial stages of digital integration to advanced levels of optimization and strategic alignment. [ABSTRACT FROM AUTHOR]

IP mobility support is based on terminal behavior, recognizing mobility and maintaining a continuous communication session. The existing mobile IP location registration sends a message to one or more routers during a handoff within a domain by using a multicast address to process messages continuously. This implementation requires persistent message processing among all routers to determine new multicast address assignments. To solve this problem, we propose a method that enables the mobile user to obtain a QoS guarantee when the mobile device moves to an overlapping area under the mobile IP. Therefore, dynamic mobility management includes location updates under the mobile IP, and transmission of packets from the expected access points. When a handoff occurs while the mobile device is connected, the mobile host dynamically adapts to the mobility characteristics of the mobile node and transmits missed packets. In addition, by first using a location router, handoff latency reduction and packet loss requirements between domains in the overlapping mobile network environment are resolved. Second, the proposed algorithm has low-control traffic in the mobile network, allowing quick handoffs. Although instantaneous throughput is reduced during handoffs, tunneling is reduced by 10-30%, even after a handoff, by retransmitting packets missed by the mobile host, while location-registration-update times are reduced by 20-80%. [ABSTRACT FROM AUTHOR]

The paradigm shift within the administrative framework of domestic higher education institutions (universities) towards marketing management necessitates the incorporation of innovative methodologies in relation to their positioning, branding, and brand communications. Consequently, there exists merit in scrutinizing and assimilating the progressive experiences of leading European universities within the realm of their brand communications. The article presents the results of analysis of universities' branding activities in a qualitative case study of ten EU universities, which occupy leading positions in the Shanghai Academic International Ranking of Universities. An examination of the preceding decade reveals discernible qualitative transformations in the modalities through which universities articulate their inherent values. In the initial years of the second decade of the 21st century, preeminent values encompassed excellence (or quality), social justice (or diversity), third mission (or outreach), academic orientation, community (or collaboration), internationalization, and performance measurement (or evaluation) (Mampaey, Huisman, and Seeber (2015). These values were extensively disseminated by universities as part of their brand communications. Emergent values observable in the contemporary brand communications of leading EU universities include: autonomy, academic freedom, innovative mindset, creation of an innovative ecosystem, marketization of research, ethics and academic integrity, sustainable and climate-friendly organization, make a difference approach, impact, openness, courageousness, effectiveness, solution-oriented thinking, life-long partnership, creation the environment, society confidence, brand development, creativity, cultural influence. An evolution in brand communication strategies of EU universities has been discerned. While the early years of the second decade of the 21st century witnessed a notable convergence in these strategies among leading universities, accompanied by "mimic" strategies by less competitive institutions, the current trend reflects a divergence in these approaches. This differentiation is evidently driven by the distinctive characteristics inherent to each university, a strategic vision for future development, and a proactive inclination to establish a distinct and clearly differentiated position within the competitive landscape. [ABSTRACT FROM AUTHOR]

A philosophical and communication shift is needed in river management if we are to meet sustainable development goals and tackle environmental challenges brought about by ongoing anthropogenic and climate change. In some parts of the world, recovery‐enhancement approaches to river management have been adopted, communicated and used for many years. At the heart of these approaches lies an understanding of the biogeomorphic forms, processes and evolutionary trajectories of rivers that differs philosophically from notions of restoration, rewilding or creation of a utopian natural state. Instead, recovery‐enhancement approaches aim to improve the biogeomorphic condition of rivers, recognising that they are dynamic entities and new evolutionary trajectories and novel ecosystems are being created that are now part of the environment. Accepting shifting baselines and moving targets is inherent as boundary conditions (water, sediment and vegetation interactions) continue to be altered under the influence of anthropogenic and climate change, and the impacts of 'unprecedented' wildfires, floods, heatwaves and drought are manifested on the ground. The river management sector has not yet fully adapted to this reality with large amounts of applied science and on‐ground practice still focussed on restoration, re‐engineering and rewilding, words which in themselves produce a false impression of the aims, visions and achievability of river management. Embracing recovery‐enhancement approaches to river management requires a conscious shift in communication strategies and terminology to present more realistic expectations and possibilities for river condition improvement, a responsibility that is incumbent upon us, the scientists and practitioners, who work in the applied science and river management profession. In this Short Communication, I use a case study from eastern Australia to illustrate what biogeomorphic river recovery can look like. I use this to discuss the potential for adoption of a recovery‐enhancement approach to river management more broadly, and call on scientists and practitioners to make a conscious philosophical and communications shift when working in applied science and river management. [ABSTRACT FROM AUTHOR]

Copyright of Retos: Nuevas Perspectivas de Educación Física, Deporte y Recreación is the property of Federacion Espanola de Asociaciones de Docentes de Educacion Fisica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In times of turbulence and uncertainty, internal communication management is an important means of demonstrating accountability to employees and supporting their empowerment, thus contributing to organizational success. Employee empowerment has numerous positive effects on employee attitudes, emotions, and behaviors, making it a relevant workplace and internal communication goal, especially in challenging times – and it seems to be influenced by internal communication. However, few studies have explored the influence of internal communication on employee empowerment. Therefore, this article examines how empowerment can be influenced by executive and peer-to-peer communication as two important domains which internal communication management needs to consider and manage. The article presents the results of a representative online survey among non-executive employees in German companies with at least 50 employees (n = 606). The findings show that the quality of both executive and peer-to-peer communication strongly supports empowerment, while the quantity of executive communication can hinder perceptions of integration and autonomy as empowerment components. This article adds to the previously limited knowledge about the impacts of executive and peer-to-peer communication on empowerment, and discusses implications regarding the theoretical analysis, empirical analysis, and practice of internal communication management. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to conceptualize, rethink and systematize methods used for measurement and evaluation (M&E) corporate communication. Design/methodology/approach: The reflection is based on 462 key English-language books and papers devoted to M&E in the fields of corporate communication and public relations from the 1970th to 2023. Keywords in the titles and abstracts found the necessary materials. A critical analysis of the central concepts, models and methods described in the literature was conducted. As a result, a new model that unifies and structures the M&E toolkit is proposed for discussion. Findings: Despite the significant contribution to developing a wide range of M&E models, they are still not perfect and universal. In addition, this system of approaches is continuously self-evolving and changing under the influence of digital innovations, so it requires steady rethinking and updating. On the other hand, most previous studies focused on communication management processes, losing focus on communication aspects. This led to the need for an alternative view based on proven theories to fill this gap. The proposed model combines quantitative and qualitative M&E methods for the five main components of corporate communication (communicator, audience, content, channels and result), covering a wide range of tools, from statistical and sociological research to big data analysis and neuro research. Originality/value: This work contributes to developing the M&E theory of corporate communication, systematizing existing methods and opening new research perspectives. From a practical point of view, companies can use the presented approach for a more accurate and objective internal evaluation of the main components of corporate communication. [ABSTRACT FROM AUTHOR]

This study introduces an innovative Teleoperated Driving (ToD) system integrated with virtual twin technology using the MORAI simulator. The system minimizes the need for extensive video data transmission by utilizing text-based vehicle information, significantly reducing the communication load. Key technical advancements include the use of high-precision GNSS devices for accurate vehicle location tracking, robust data communication via the MQTT protocol, and the implementation of the Ego Ghost mode in the MORAI simulator for precise vehicle simulation. The integration of these technologies enables efficient data transmission and enhanced system reliability, effectively mitigating issues such as communication blackouts and delays. Our findings demonstrate that this approach ensures stable and efficient operation, optimizing communication resource management and enhancing operational stability, which is crucial for scenarios requiring high video quality and real-time response. This research represents a significant advancement in ToD technology, establishing a precedent for integrating virtual twin systems to create more resource-efficient and reliable autonomous driving backup solutions. The virtual twin-based ToD system provides a robust platform for remote vehicle operation, ensuring safety and reliability in various driving conditions. [ABSTRACT FROM AUTHOR]

Purpose: The question of whether and how communication departments contribute to organizational value creation has rarely been addressed in research. Such evidence is crucial, however, as communications compete internally with other functions (e.g. marketing and human resources (HR)) for budgets and staff. This article fills the gap by applying the business model concept, an established approach from management theory and practice, to communication units. Design/methodology/approach: Based on an interdisciplinary literature review, the authors propose the Communication Business Model (CBM) as a new management approach for communications. To this end, pertinent definitions, frameworks and typologies of business models are analyzed and combined with insights from corporate communications literature. Findings: The CBM outlines the generic architecture of business models for communication departments. Such models describe the basic principles of how such a unit operates, what services and products it provides, how it creates value for an organization and what revenues and resources are allocated. Research limitations/implications: The approach stimulates the debate on communication units as objects of observation when researching communication management practices. Further research with appropriate empirical methods is needed to identify and study different types of business models for communications. Practical implications: The CBM can be used as a management tool to analyze, explain and innovate communication management in organizations. It is a fertile approach for communication practitioners to make the work of their department visible and to position themselves internally and externally. Originality/value: Transferring a well-known concept from general management to communication management enriches the value creation debate in theory and practice. It allows communication leaders to align their work with organizational goals and make it accessible to top management and other decision-makers in the organization. It also opens up new avenues for research and education. [ABSTRACT FROM AUTHOR]

Purpose: This paper sought to understand the communication activities of employees who were required to work from home because of the COVID-19 pandemic. The authors examined the relationship between these individuals' efficient and interrupting communication with their peers in other locations and with individuals who were colocated with them at home. The authors also investigated these workers' job engagement and willingness to speak out about organizational issues. Design/methodology/approach: This paper drew upon a survey of 579 employees via an online panel. Findings: Efficient communication positively predicted employees' job engagement, whereas interruptions negatively predicted job engagement. Additional analyses showed that efficient communication was positively associated with job engagement, which in predicted a higher level of employee voice. Managers showed significantly higher levels of job engagement and voice than nonmanagers. Practical implications: Recommendations are made for communication managers to cultivate job engagement and to manage interruptions with home-based employees. Originality/value: Scholars with an interest in job demands and resources have not fully examined how interpersonal communication shapes job engagement and voice scholars have often overlooked teleworkers' communication needs. This study adds depth to the communication management literature in both areas. [ABSTRACT FROM AUTHOR]

Copyright of Opuntia Brava is the property of Universidad de Ciencias Pedagogicas de Las Tunas, Centro de Documentacion e Informacion Pedagogica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study empirically examines the complex dynamics between social media entities, brands, and users, advancing user engagement and emotional attachment. It introduces a novel affordance perspective to dissect the symbiotic relationships that shape marketing and communication management. Analysing data from 424 U.S. social media users, this research explores the interplay between platform-user and brand-user affordances and their impact on reflective engagement and emotional attachment in digital environments. Findings affirm a substantial impact of affordances on emotional attachment to platforms, while also redefining the role of social influence, which contrasts with its conventional moderating role in user engagement literature. By moving beyond a functionalist affordance view to a relational one, this paper brings to the fore the triad of platform-user, brand-user, and user-reflection affordances, providing strategic insights for marketers and setting the stage for future research on user interaction dynamics. [ABSTRACT FROM AUTHOR]

Families manage daily conflict through communication and healthy family communication is critical to promoting better family relationships and youth adjustment. Community families without high‐risk factors, such as domestic dispute or clinical problems, are no less affected by the ramifications of poor communication and conflict management. However, there is limited translational research on community families analyzing the changes in parent–adolescent communication quality. This study aimed to test whether a brief 4‐week family conflict intervention improved openness and problems in mother–adolescent (MA) and father–adolescent (DA) communication and whether mothers, fathers, and adolescents experienced the intervention effects differently. A total of 225 community families with adolescents were randomly assigned to either a parent–adolescent treatment condition (PA: n = 75), parent‐only treatment condition (PO: n = 75), or control condition (n = 75). Mother, father, and adolescent reports on parent–adolescent communication were analyzed from pretest through a 3‐year follow‐up assessment, over five waves. ANCOVA results indicated significant intervention effects at posttest for mother‐reported openness in MA communication, youth‐reported openness in DA communication, and father‐reported problems in DA communication, for PA condition. No significant intervention effects were found for PO condition. Exploratory trajectory analysis revealed the necessity of testing both linear and nonlinear models to be able to best illustrate the 3‐year change trajectories of parent–adolescent communication quality. Resulting trajectories revealed interesting variations in longitudinal changes across three intervention conditions. The findings highlight the importance of involving fathers and adolescents in family intervention programs and the necessity of multi‐informant assessment to better clarify the interplay among different family members behind the intervention effects. [ABSTRACT FROM AUTHOR]

As technology continues to evolve, so too do privacy concerns individuals have about technology. This is especially true when individuals share highly sensitive, personal content through technology. When individuals sext, they are sharing sexually explicit messages, photos, and videos with another person. Two theories are interrogated in how they may apply to sexting and privacy: communication privacy management theory and privacy calculus. Utilizing these theories, privacy is highlighted in this article as a negotiation process between partners and technologies. Individuals must consider who they share material with and the channels they use, and these theories can help in developing a better understanding of these processes. Sexting can be a positive influence on adults' romantic relationships, whether serious or casual; yet, they need to be able to engage in these behaviors in ways that encourage trust both interpersonally and with their technology. [ABSTRACT FROM AUTHOR]

The term topical steroid withdrawal (TSW) refers to a condition widely discussed on social media, but rarely mentioned in the medical literature. It typically involves a patient with chronic eczema who abruptly discontinues topical corticosteroids (TCS) believing they are ineffective and damaging. Symptoms include an acute eruption, worse than the previous eczema, of painful erythema followed by oozing, crusting, desquamation and sometimes prolonged systemic weakness. Patients self-diagnose and often avoid healthcare professionals who dismiss the diagnosis and persist in offering TCS, leaving them unsupported. We analysed 121 responses to a survey of UK dermatologists' attitudes to TSW. Views on aetiology included relapsed eczema, erythroderma and a social construct. A total of 88.4% (107/121) agreed that TSW needs better understanding and more research. Respondents earlier in their careers are more cautious than senior respondents about prescribing TCS long term because of TSW, suggesting a trend that might lead to better understanding, communication and management. [ABSTRACT FROM AUTHOR]

Wireless communication technologies have profoundly impacted the interconnectivity of mobile users and terminals. Nevertheless, the exponential increase in the number of users poses significant challenges, particularly in interference management, which is a major concern in wireless communication. Machine learning (ML) approaches have emerged as powerful tools for solving various problems in this domain. However, existing studies have not fully addressed the problem of interference management for wireless communication using ML techniques. In this paper, we explore the application of recurrent neural network (RNN) approaches to address co-channel interference in wireless communication. Specifically, we investigate the effectiveness of long short-term memory (LSTM), bidirectional LSTM (Bi-LSTM), and gated recurrent unit (GRU) network architectures in two different network settings. The first network comprises 10 connected devices, while the second network involves 20 devices. Our experimental results demonstrate that Bi-LSTM outperforms LSTM and GRU in terms of mean squared error, normalized mean squared error, and sum rate. While LSTM and GRU produce similar results, LSTM exhibits a marginal advantage over GRU. In addition, a combined RNN approach is also studied, and it can provide better results in dense networks. [ABSTRACT FROM AUTHOR]

Addressing calls for increased communication scholarship that interrogates power in stigma processes, we develop a critical postmodern approach to stigma management communication (SMC) theory and demonstrate how it can be used in the context of difficulty orgasming. Semi-structured interviews with mostly white, cisgender women experiencing orgasm difficulties in mixed-sex relationships (N = 31) revealed how dominant discourse creates an idealized standard of sexual behavior that stigmatizes women with orgasm difficulties, and how stigma management strategies act as discursive practices that reify, resist, and transform the status quo. We extend SMC theory by articulating a critical postmodern approach that can be used to interrogate power in stigma processes, and by illuminating how stigma management strategies are enacted in varied ways and toward different ends. Practically, our findings underscore the need for multifaceted interventions aimed at addressing the underlying causes of stigma and offer recommendations for reducing stigma through health campaigns, programming, and care. [ABSTRACT FROM AUTHOR]

This study enhances the explanatory power of the stigma management communication theory [SMCT] while providing practical communication techniques for people who may want to respond to racist/colorist comments. Using the typology of SMCT, we propose a predictive model that includes two new variables– perceived agency and perceived efficacy to verbally respond to racist/colorist comments. Results from a survey (N = 655) and in-depth interviews (N = 43) of predominantly US adults show that perceived agency and perceived efficacy impact how one responds to racist/colorist comments. The study also found that social media can nurture the perceived sense of agency and learning the history of racism/colorism can nurture the perceived sense of efficacy. The study concludes by discussing how the explanatory power of SMCT can be further improved by refining the constructs of agency and efficacy, and providing practical steps to equip those who want to verbally respond to racist/colorist comments. [ABSTRACT FROM AUTHOR]

Lightweight communication protocols for wireless sensor networks (WSNs) are unfolding for machine to machine (M2M) communications and thus there is always going to be a possible conflict of interest on which protocol is best suited for any particular application. The two protocols of interest in this study are the message queue telemetry transport protocol for sensor network (MQTT-SN), a variant of message queue telemetry transport (MQTT) protocol and the constrained application protocol (CoAP). There have been studies that reveal that these protocols perform differently based on the underlying network conditions. CoAP experience lower delays than MQTT for higher packet loss and higher delays for lower packet loss. MQTT default communication via a broker is easier to scale compared to CoAP direct request-response paradigm. Although this is a huge advantage over CoAP, it presents the single point-of-failure problem. In this paper we propose an integration of MQTT-CoAP protocol using an abstraction layer that enables both MQTT-SN and CoAP protocol to be used in the same sensor node. Resources are managed by directly modifying sensor node configuration using CoAP protocol. Performance evaluation of these protocols under the integrated scenario shows acceptable levels of latency and energy consumption for internet of thing (IoT) operations. [ABSTRACT FROM AUTHOR]

The article is an interview with Deanna Landers, the Founder and Chairman of Project Managers Without Borders (PMWB). PMWB connects project professionals with non-profit organizations to improve their project management maturity and help them achieve their missions more efficiently. Landers discusses how project management can shape a better world by applying successful approaches to projects in business, government, and the social sector. She also emphasizes the importance of adaptability and diplomacy as key skills for project leaders to thrive. Additionally, Landers shares her personal experience using project management skills during a two-year sailing adventure. She concludes by encouraging project managers to share their knowledge and improve results to make the world a better place. [Extracted from the article]

This article explores the concept of advanced project support in the context of public projects. It distinguishes between routine tasks and more advanced functions that public institutions can provide. The article emphasizes the role of public institutions in resolving issues that contractors may struggle with, such as obtaining permits or addressing stakeholder concerns. It also discusses problem-oriented and process-oriented support, providing examples of institutions in different countries that offer such support. The article underscores the importance of advanced project support in ensuring the success of taxpayer-funded projects and highlights various mechanisms and responsibilities that public institutions should undertake to achieve this. [Extracted from the article]

The research being carried out is aimed at applying nonlinear dynamics methods in product life cycle management to improve communication between processes and achieve environmental sustainability. The purpose of the article is to create a nonlinear mathematical model for analysing product lifecycle management. Chaotic nonlinear dynamical processes of product lifecycle are deterministic but have the property that even small uncertainties in initial conditions lead to exponentially growing errors in the management that limit long-term forecasts. The emergence of chaotic behaviour in processes of product lifecycle was explored, focusing on fluctuations. The study employed methods such as systems analysis, correlation analysis, nonlinear dynamics, and the Surrogate model of chaotic Lorenz waterwheel. It was identified that sharp technological innovations as the primary drivers of short-term fluctuations impacting fixed efficiency and effectiveness of product life cycle process development. The resulting nonlinear dynamic model allowed for flexible operation, transitioning between equilibrium, periodic, and chaotic states based on coefficient values for asset growth rates and time constants reflecting product life cycle process dynamics. The research results are valuable for companies seeking to reduce their environmental impact and implement circular economy principles. [ABSTRACT FROM AUTHOR]

Class teachers in China have to take care of many student issues, such as academic achievement, morality cultivation, and class management. Drawing upon Margaret Archer's social morphogenesis approach, this study scrutinizes the dimensions of class teacher's professionalism and the general trajectories of class teacher's professional growth. The findings reveal that subject teaching skills work as the foundational competence for credibility, whereas communication and class management are higher-level competences. Empathy and guidance are the necessary abilities at the highest level. Self-reflexivity and the ability to seek institutional support, are crucial drivers for class teacher's growth across levels. [ABSTRACT FROM AUTHOR]

Enhancing safety communication within the construction industry is of paramount importance due to its potential in curtailing occupational injuries and improving the overall well-being of construction field workers. While the importance of improved communication is apparent, few studies have been focused on identifying the factors that positively influence communication, particularly in the context of safety. Especially in the case of foreign construction field workers (FCFWs), who often face communication challenges stemming from language and cultural differences, performing labor tasks in harsh and constantly changing environments is contributing significantly to the increasing rate of industrial accidents. Therefore, this study is aimed at investigating the vital factors that impact safety communication among FCFWs. A phenomenological qualitative method was applied to determine the vital factors influencing the safety communication among FCFWs. On applying the analytical hierarchy process, the factors and their importance were determined, and the vital factors were identified. Quantitative assessment through the analytic hierarchy process (AHP) established that extrinsic motivation (weight: 0.513), management communication style (0.264), and visible safety information (0.127) significantly overshadow other factors in safety communication effectiveness, validating their pivotal roles. However, a major limitation is that interview data were collected from workers of only four nationalities. Future studies should address this by expanding the range of nationalities included to enhance the diversity of experiences and perspectives from a broader variety of foreign construction field workers. [ABSTRACT FROM AUTHOR]

Aim: To evaluate the level of satisfaction for a training program on hypnotic communication in pain management clinics. Design: Qualitative study. Methods: Six health professionals who first completed the hypnotic communication training participated in 30 minutes virtual semi-structured interviews. These testimonials allowed them to elaborate on their user experience and potential areas for improvement. Thematic analysis using qualitative data management software NVIVO was conducted on the interview data. Results: Two themes emerged from the interviews. 1) Satisfaction: Participants expressed satisfaction on various structural aspects of the training, including the provided materials, atmosphere, training structure, presentation modalities, practical workshops, acquired knowledge, trainer quality, and training duration. 2) Areas for Improvement: Five main improvement suggestions were identified (providing more material; more practical workshops, more concrete and adapted; testimonials from former patients; follow-up training meeting; and continuing education). Implications for the Profession and/or Patient Care and Conclusion: The results improved the training program to help minimized inherent biases related to this technique, cut associated costs, and identify reasons that would explain its underutilization among medical professionals in Quebec. Our work highlights that healthcare professionals in chronic pain management clinics (eg, respiratory therapists, nurses) can incorporate this simple hypnotic communication technique into their usual care and contribute to the well-being of patients. Impact: This study aimed to address the lack of training protocols for healthcare professionals, that are underdeveloped and understudied. The main findings on participant' satisfaction and the areas of improvement for the training will help the refinement of the training to better suit healthcare professional's needs in hospitals and chronic pain facilities. [ABSTRACT FROM AUTHOR]

There is extensive literature concerning the use of ICT and its relationship with academic performance; however, the results are not conclusive due to the difference obtained in empirical studies. The objective of this research was to determine the relationship between ICT skills and the academic performance of English students in a Peruvian educational institution. A quantitative, cross-sectional, correlational study on a sample of 260 high school students of the English subject was performed, using a questionnaire consisting of three dimensions and thirty-three items. The questionnaire's Cronbach's alpha values were 0.935, 0.947, and 0.950 for the dimensions of information management, communication management, and portable technology management, respectively. This research identifies the theory that supports the study on ICT skills and academic performance, as well as the type of association among these variables. This research represents a novel effort to evaluate the relationship between the use of ICT and academic performance, specifically in English as a subject in Peru. It found a significant and strong correlation among ICT skills and academic performance (r = 0.910, p = 0.001). It also found significant and strong correlations between the information management dimension and academic performance (r = 0.955; p = 0.001); between the communication management dimension and academic performance (r = 0.838; p = 0.001); and between the portable technology management dimension and academic performance (r = 0.799; p = 0.001). [ABSTRACT FROM AUTHOR]

Copyright of Cuadernos.info is the property of Pontificia Universidad Catolica de Chile, Facultad de Comunicaciones and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)