454 results
Search Results
2. The Values of Recommendations by Quality Assurance Papers: The Case of Vietnam
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Everard van Kemenade and Cuong Huu Nguyen
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Internal quality assurance ,quality management ,context analysis ,rapid review ,research applications ,Education (General) ,L7-991 - Abstract
Many scientific articles on quality in higher education are published every year. Ideally, these articles are read, studied and moreover used by others. However, the usability of articles on quality in higher education by scholars and quality responsible staff in institutions is not obvious. Do the right people read the articles? And moreover, are the recommendations of these articles transportable to the different contexts they are working in? This article summarizes some of the lessons learned from the articles published in the journal Quality in Higher Education from September 2021 to October 2022. It also relates the results to the Vietnamese higher education context. In doing so, the article presents a set of useful findings of international research for higher education in Vietnam and maybe in other Asian countries in comparable contexts. Furthermore, the authors propose a way to determine the usability of research results in another context.
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- 2023
3. Competence-based catalog of learning objectives for the subject area of quality management in medical studies – position paper of the working group Quality Management in Education, Training and Continuing Education of the Society for Quality Management in Health Care (GQMG)
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Vogeser, Michael, Börchers, Kirstin, James, Janina, Koch, Julian, Kurscheid-Reich, Doris, Kuske, Silke, Pietsch, Barbara, and Zillich, Susanne
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quality management ,medical studies ,catalog of learning objectives ,competencies ,teaching ,Special aspects of education ,LC8-6691 ,Medicine - Abstract
Background: Traditionally, direct medical competences are taught in medical studies, whereas leadership and quality management competences are hardly taught, although graduates are already confronted with management tasks at the beginning of their clinical work. With the upcoming amendment of the Medical Licensing Regulations, this topic area will probably be addressed and must be adequately taught by the faculties. The learning objectives in the area of quality management listed in the current working version of the German National Catalogue of Learning Objectives in Medicine (NKLM) 2.0 have so far been formulated in rather general terms and need to be concretized.Aim: To develop a competence-based learning objectives catalog for the topic area of quality management in medical studies as a structured framework recommendation for the design of faculty teaching-learning programs and as a suggestion for further development of the NKLM.Methods: The competence-based learning objectives catalog was developed by an eight-member working group “Quality Management in Education, Training and Continuing Education” of the Gesellschaft für Qualitätsmanagement in der Gesundheitsversorgung e.V. (GQMG) within the framework of a critical synthesis of central publications. The members of the project group have many years of project experience in quality management in health care as well as in university didactics. Results: Six basic competence goals as well as 10 specific competence goals could be formulated and consented upon. These are each flanked by a list of essential basic concepts and examples. These focus on quality improvements, including patient safety and treatment success against the background of a physician leadership role in an interprofessional context. Discussion: A competency-based set of learning objectives has been compiled that encompasses the necessary concepts and basic knowledge of quality management required for those entering the profession to understand and actively participate in quality management after completing medical school. To the authors' knowledge, no comparable learning objectives catalog is currently available for medical studies, even internationally.
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- 2023
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4. White Paper on Early Critical Care Services in Low Resource Settings
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Hendry R. Sawe, Diulu Kabongo, Edrist Duneant, Naomi George, Yasein Omer Osman, Gentle Sunder Shrestha, Biruk Girma, Niranjan Kissoon, Diptesh Aryal, Emilie J. Calvello Hynes, Daniel Schnorr, Vincent Atua, Mohammed Alsabri, Hanan Yusuf, Adam D. Laytin, Nicole Benzoni, Aparajita Sohoni, Andrea G. Tenner, Rebecca J. Kruisselbrink, Lee A. Wallis, Vanessa Moll, Christian Owoo, Teri A. Reynolds, Enrico Dippenaar, Neill K. J. Adhikari, Maxwell Osei-Ampofo, Ahmed Al Hazmi, Preeti Gupta, Srinvas Murthy, Abdelouahab Bellou, Shada A. Rouhani, Dennis Lee, John Marshall, Augusto Maldonado, Jesse May, Georgina Calderon, Bonaventure Hollong, Michael Jaung, Lia I. Losonczy, Sean M Kivlehan, Torben K. Becker, Alfred Papali, Menbeu Sultan, and Abdo Khoury
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Quality management ,Critical Care ,business.industry ,Best practice ,Critical Illness ,Psychological intervention ,Context (language use) ,General Medicine ,Infectious and parasitic diseases ,RC109-216 ,White paper ,Nursing ,Workforce ,Health care ,Humans ,Health Facilities ,Public aspects of medicine ,RA1-1270 ,Human resources ,business ,Expert Consensus Document ,Delivery of Health Care ,Poverty - Abstract
This White Paper has been formally accepted for support by the International Federation for Emergency Medicine (IFEM) and by the World Federation of Intensive and Critical Care (WFICC), put forth by a multi-specialty group of intensivists and emergency medicine providers from low- and low-middle-income countries (LMICs) and high-income countries (HiCs) with the aim of 1) defining the current state of caring for the critically ill in low-resource settings (LRS) within LMICs and 2) highlighting policy options and recommendations for improving the system-level delivery of early critical care services in LRS. LMICs have a high burden of critical illness and worse patient outcomes than HICs, hence, the focus of this White Paper is on the care of critically ill patients in the early stages of presentation in LMIC settings. In such settings, the provision of early critical care is challenged by a fragmented health system, costs, a health care workforce with limited training, and competing healthcare priorities. Early critical care services are defined as the early interventions that support vital organ function during the initial care provided to the critically ill patient—these interventions can be performed at any point of patient contact and can be delivered across diverse settings in the healthcare system and do not necessitate specialty personnel. Currently, a single “best” care delivery model likely does not exist in LMICs given the heterogeneity in local context; therefore, objective comparisons of quality, efficiency, and cost-effectiveness between varying models are difficult to establish. While limited, there is data to suggest that caring for the critically ill may be cost effective in LMICs, contrary to a widely held belief. Drawing from locally available resources and context, strengthening early critical care services in LRS will require a multi-faceted approach, including three core pillars: education, research, and policy. Education initiatives for physicians, nurses, and allied health staff that focus on protocolized emergency response training can bridge the workforce gap in the short-term; however, each country’s current human resources must be evaluated to decide on the duration of training, who should be trained, and using what curriculum. Understanding the burden of critical Illness, best practices for resuscitation, and appropriate quality metrics for different early critical care services implementation models in LMICs are reliant upon strengthening the regional research capacity, therefore, standard documentation systems should be implemented to allow for registry use and quality improvement. Policy efforts at a local, national and international level to strengthen early critical care services should focus on funding the building blocks of early critical care services systems and promoting the right to access early critical care regardless of the patient’s geographic or financial barriers. Additionally, national and local policies describing ethical dilemmas involving the withdrawal of life-sustaining care should be developed with broad stakeholder representation based on local cultural beliefs as well as the optimization of limited resources.
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- 2021
5. Análise de desperdício no processo de acoplagem de folhas de papel em uma empresa do ramo gráfico.
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Izidoro, Giovani, Bristot, Vilson Menegon, Ferreira Guimarães, Milla Lúcia, and Guimarães Filho, Leopoldo Pedro
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Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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- 2024
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6. Quality-oriented human resource practices (QHRP), ambidextrous culture and organizational ambidexterity: a study of green agro-food companies
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Moreno-Luzon, Maria, Gil-Marques, Maria, Lloria, M. Begoña, and Salas-Vallina, Andres
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- 2024
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7. Lean Six Sigma and quality performance in Italian public and private hospitals: a gender perspective
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Ciasullo, Maria Vincenza, Douglas, Alexander, Romeo, Emilia, and Capolupo, Nicola
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- 2024
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8. Adopting quality management (QM) principles in managing facilities management service delivery
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Myeda, Nik Elyna, Chua, Shirley Jin Lin, and Aqillah, Nur Syafiqatul
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- 2023
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9. The quality of servitization in project-oriented organizations
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Zighan, Saad, Bamford, David, Reid, Iain, and EL-Qasem, Ahmed
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- 2023
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10. Optimising process and product performance in complex systems: a study in the automotive industry
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Pacheco, Diego Augusto de Jesus and Librelato, Tatiane Pereira
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- 2023
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11. SEAAIR 20|20: A Review of SEAAIR Annual Conferences 2007 – 2021.
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Yit Yan Koh and Yaw Long Chua
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EDUCATIONAL technology ,TOTAL quality management - Abstract
Since its establishment in 2000, the South East Asia Association for Institution Research (SEAAIR) has organized the SEAAIR Annual Conference in different countries in South East Asia (SEA), including the extension of SEA, which was China (2002), Taiwan (2019) and Korea (2022). Each year, the Conference focuses on different themes based on the country's institutional research and current educational and socio-economic development. The paper reviews the development of SEAAIR conference themes and subthemes to reveal the relatedness of the theme based on the country's contemporary educational or socio-economic development. The analysis of the paper submission based on the country for 2001 – 2021 is presented to provide an analysis of the trend and active participation level of the countries at the SEAAIR Annual Conference. [ABSTRACT FROM AUTHOR]
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- 2023
12. Dynamic Innovation Information System (DIIS) for a New Management Age.
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Gallego-García, Sergio, Ren, Diqian, Gallego-García, Diego, Pérez-García, Salvador, and García-García, Manuel
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INFORMATION storage & retrieval systems ,TECHNOLOGICAL innovations ,INDUSTRY 4.0 ,ELECTRONIC paper ,PROJECT management software ,DATABASES ,INDUSTRIAL ecology - Abstract
Featured Application: Generation of a Dynamic Innovation Information System (DIIS) for optimized planning and decision-making thanks to the dynamic evaluation of innovations over their life cycle, applying a methodology for Digital Ecosystems in the Fourth Industrial Revolution and an innovation management model based on the Viable System Model. Innovations are essential for global development and market dynamics. Innovation management is central to organizations for gaining adaptability and dynamic capabilities to ensure their sustainability over time. Right decisions are essential for the implementation of innovations. However, on many occasions, especially in the product development process, decisions are taken based on static analysis, qualitative criteria, questionnaires, and/or quantitative evaluations that are outdated. Moreover, many innovation developments do not consider the existing databases in their information systems of similar innovation projects, especially in the early phases of new innovations when evaluations are mainly driven by area, group, or person. Furthermore, inventions are introduced in different regions, plants, and socio-economic situations, providing different results. In this context, considering that innovations shape our current and future world, including all products and services, as well as how humans, organizations, and machines interact, the significance of the paper is clear. Therefore, it is necessary to develop an innovation management model based on the Viable System Model to cope with any potential future environment based on internal organizational capabilities. For this purpose, the paper designs a Digital Ecosystem for the Fourth Industrial Revolution (DE4.0) based on the Plan-Do-Check-Act methodology applicable to any information system consisting of a digital twin, a simulation model, databases from existing information systems, and quality management techniques. This DE4.0 provides a huge advantage for the applicability and scalability of innovations as it allows one to plan, monitor, assess, and improve. Moreover, based on the conceptual model, a generic project evaluation scheme is developed, providing a platform for innovation project management and control during the whole innovation life cycle. As a result, the research provides a scientific and practical contribution for an integrated management of innovations based on the best information and set of techniques available. Based on this framework, a supply-chain case study is developed. The results show how, depending on the intended goals, the past experiences, the evolution of the innovation, and the innovation scope, indicators can be influenced towards reaching the initial goals and reducing the innovation risks. Finally, a discussion about the potential use and role of the DE4.0 for innovation projects and the related learning process is performed. [ABSTRACT FROM AUTHOR]
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- 2022
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13. A conceptual framework of employees’ perceived organisational support on student loyalty
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Koomson, Samuel
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- 2022
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14. How to facilitate improvements in public service systems: propositions for action
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Gyllenhammar, Daniel and Hammersberg, Peter
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- 2023
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15. Process quality management and operational performance: exploring the role of learning and development orientation
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Sahoo, Saumyaranjan
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- 2022
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16. An exploration of organizational readiness factors for Quality 4.0: an intercontinental study and future research directions
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Antony, Jiju, Sony, Michael, McDermott, Olivia, Jayaraman, Raja, and Flynn, David
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- 2023
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17. Impact of perceived importance of cultural readiness factors on perceived importance of Lean Six Sigma success factors for manufacturers
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Shokri, Alireza and Li, Gendao
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- 2023
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18. Sustainability and Quality Management: has EFQM fostered a Sustainability Orientation that delivers to stakeholders?
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de Menezes, Lilian M., Escrig-Tena, Ana B., and Bou-Llusar, Juan C.
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- 2022
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19. Exploring the process of management system implementation: a case of Six Sigma
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De Mast, Jeroen, Lameijer, Bart A., Linderman, Kevin, and Van de Ven, Andrew
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- 2022
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20. Antecedents of IoT adoption in food supply chain quality management: an integrative model
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Opasvitayarux, Pakorn, Setamanit, Siri-on, Assarut, Nuttapol, and Visamitanan, Krisana
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- 2022
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21. A robust multiobjective solution approach for mean-variance optimisation of correlated multiple quality characteristics
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Sharma, Abhinav Kumar, Mukherjee, Indrajit, Bera, Sasadhar, and Sengupta, Raghu Nandan
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- 2022
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22. The roles of national culture in affecting quality management practices and quality performance - multilevel and multi-country analysis
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Prajogo, Daniel, Mena, Carlos, Cooper, Brian, and Teh, Pei-Lee
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- 2022
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23. Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises
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Lee, Voon-Hsien, Foo, Pik-Yin, Tan, Garry Wei-Han, Ooi, Keng-Boon, and Sohal, Amrik
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- 2021
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24. Quality management research in Arab countries: current status and future directions.
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Yousef, Darwish Abdulrahman
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Purpose: This study aims to review the current status of quality management (QM) research in Arab countries between 2001 and 2020. Design/methodology/approach: The study adopted the content analysis methodology, searching through various databases and search engines for relevant publications using several keywords. The selected publications were classified according to several criteria and the obtained results were presented in the form of frequencies and percentages. Findings: Most research publications regarding QM were journal articles. The number of publications has steadily increased between 2001 and 2020. Moreover, QM research largely uses the quantitative research design. Questionnaire surveys are widely used as a data collection method; basic statistical analysis techniques are commonly employed to analyze the data. There is a tendency toward empirical research versus conceptual research. A few journal articles were published in reputed peer-reviewed international journals with low citation. Overall, Arab scholars research on QM and related topics over the past two decades is not significant for the field considering the number of published papers, citations and the papers published in reputed peer-reviewed international journals. Research limitations/implications: This study has several limitations. First, it does not cover non-English information sources due to the overall lack of Arabic publication databases. Second, it uses a limited number of criteria to classify the selected publications. Third, it adopts the content analysis methodology to classify the selected publications. This method has several limitations, which may negatively affect the results. Nevertheless, the study offers several implications for research scholars, educators and practitioners. Originality/value: This is the first study to attempt a comprehensive overview of the state of research on QM in Arab countries between 2001 and 2020 using the content analysis methodology. [ABSTRACT FROM AUTHOR]
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- 2024
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25. Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations.
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Bris, Petr and Urbanek, Tomas
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JOB satisfaction ,CUSTOMER satisfaction ,QUALITY of service ,SOCIAL responsibility ,INNOVATIONS in business ,INTERNET surveys - Abstract
Purpose: The present paper evaluated the connections between the degree of fulfilment of the EFQM model's requirements and the organisation's size, key results, social responsibility, employee satisfaction and customer satisfaction. Methodology/Approach: The dataset was acquired via an internet-based survey hosted on Google Forms. The survey targeted managerial personnel within manufacturing entities situated within the geographical boundaries of the Czech Republic. Findings: Research on the relationship between the degree of fulfilment of the EFQM model requirements and the organisation's size, critical organisational results, social responsibility, employee satisfaction, customer satisfaction and overall organisational results demonstrated a moderately significant to strong correlation for all monitored indicators. Research Limitation/implication: The data is collected only in one specific country, but the production organisations in which the research was carried out are mainly foreign-owned. Originality/Value of paper: The current research results offer practical and theoretical implications. Theoretically, the research expands the literature on the EFQM model and its connection with current trends, which are the higher innovative activity of organisations and correlation with Industry 4. Practically, the research results will benefit managers, directors, and leaders of companies by allowing them to maintain an optimal level of quality management and estimate future requirements for complex enterprise integration. Category: Research paper. [ABSTRACT FROM AUTHOR]
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- 2024
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26. An Excellence Model Case Study Assessing the Gap in Managers' Views by Hierarchical Clustering.
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Střeleček, Jan, Stieberová, Barbora, Kalender, Zeynep Tuğçe, and Žilka, Miroslav
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HIERARCHICAL clustering (Cluster analysis) ,EXCELLENCE ,SMALL business - Abstract
Purpose: This paper highlights the importance of business excellence models for SMEs and compares results from different model versions and managerial perspectives. Methodology/Approach: In an SME case study, three EFQM versions were applied (START, START PLUS (both based on EFQM 2013) and EFQM 2020) to make a comparative analysis of evaluation results. It utilises hierarchical clustering to gauge managerial agreement and examines the shift from EFQM 2013 to EFQM 2020. Findings: The paper presents comparative results, emphasising differences in evaluations. These results underscore the robustness of EFQM model versions and the significance of assessing managerial perspectives. Research Limitation/implication: Similar analysis can be conducted for a large number of companies in order to make a comprehensive statistical comparison. Also, it could be useful to examine the differences among different branches of industry if there are any. Originality/Value of paper: It is believed that this study will contribute to the existing literature by presenting the case study implementation of the excellence models in an SME. A conducted case study increases originality in a value-added way by using managerial views' evaluations. Category: Case study. [ABSTRACT FROM AUTHOR]
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- 2024
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27. Incorporating Patient Narratives to Enhance Audiological Care and Clinical Research Outcomes
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Khaya D. Clark, Angela C. Garinis, and Dawn Konrad-Martin
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Care process ,medicine.medical_specialty ,Quality management ,Special Issue: Selected Papers From the 9th Biennial National Center for Rehabilitative Auditory Research Conference ,Patient narratives ,Translational research ,Audiology ,Speech and Hearing ,Clinical research ,Hearing ,Nursing ,Component (UML) ,Key (cryptography) ,medicine ,Humans ,Correction of Hearing Impairment ,Prospective Studies ,Clinical care ,Hearing Loss ,Psychology - Abstract
Purpose The engagement of patients as key stakeholders in their experience of care processes is a critical component of quality improvement efforts for both clinical care and translational research. Increasingly, health care systems are soliciting input from patients on care processes and experiences through surveys, patient interviews, and patient video narratives. The purpose of this viewpoint article is twofold: (a) to describe the increasing role of patient narratives about their experiences with adverse health conditions to inform patient-centered research and quality improvement efforts and (b) to present three patient narratives that highlight the real-world impacts of hearing loss and tinnitus, the life enhancing impacts of aural rehabilitation, and the importance of prospective ototoxicity monitoring in individuals with complex health conditions. Conclusion Patient narratives provide individual patient perspectives that can be used to build awareness of the range of experiences and impact of hearing disorders, and to explore patient preferences for when and how to implement hearing-related clinical services.
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- 2021
28. Digitalization platform for data-driven quality management in multi-stage manufacturing systems.
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Filz, Marc-André, Bosse, Jan Philipp, and Herrmann, Christoph
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MANUFACTURING processes ,TOTAL quality management ,DIGITAL transformation ,INFORMATION technology ,PRODUCTION management (Manufacturing) ,WEB-based user interfaces ,SIX Sigma - Abstract
Digital transformation is driving the current technological trends in manufacturing. An integral constituent is a communication between machines, between machines and humans, or between machines and products. This extensive communication involves large volumes of data. Many manufacturers apply data analytics (e.g., for quality management or improvement purposes) to translate the data into a business value. However, isolated, rigid, and area-specific IT solutions often carry this out. Today's complex manufacturing requires quality management approaches that constitute a holistic view of and understanding of process–product interactions along the process chain instead of focusing solely on single processes. A novel platform approach to support quality management in manufacturing systems is proposed in this paper to overcome this deficit. It integrates state-of-the-art concepts of IT with modeling approaches for planning and operation of quality management. A conceptual framework and the technical architecture for implementing a digitalization platform are presented in this regard. Moreover, the approach is validated and implemented within a web application based on a use case of data-driven quality management in electronics production. [ABSTRACT FROM AUTHOR]
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- 2024
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29. On the Development of State-of-the-Art Computational Decision Support Systems for Efficient Water Quality Management: Prospects and Opportunities in a Climate Changing World.
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Fameso, Festus Oluwadare, Ndambuki, Julius Musyoka, Kupolati, Williams Kehinde, and Snyman, Jacques
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The concept of water quality has often generally revolved around the all-round safety of water for human consumption. The quality of much of the 3% of the earth's humanly consumable water classed as freshwater is under threat of climate change, rising population numbers, indiscriminate land usage, detrimental agricultural practices and contamination from poor waste management. The need for optimal water quality enhancement has become more germane to sustainable socio-economic development. This paper examines the evolution of efforts made by the scientific community over the years to ensure water quality can be characterized and properly managed to ensure the global ever-growing demand for clean water for human consumption is continually met. The development of state-of-the-art computational decision support systems (DSS) should play a vital role. However, efforts in this regard are currently bedevilled by major challenges such as quantifying, measuring, processing and controlling the numerous metrics of water quality, as well as their adaptation and integration into a fully developed universal water quality model. In addressing these challenges, a shift towards simpler modelling approaches and the integration of uni-purpose models which can be cascaded into decision-making systems is being popularly proposed. However, with technological advancements already stimulating a water quality management revolution, there is a shift in paradigm to more universal modelling attempts with great optimism towards overcoming the challenges of developing universal water quality models and DSS. The prospects and opportunities of a water quality management renaissance offered by radical scientific innovations look promising, as the world races with time to provide support systems that can help deal better with the dynamics of sustainable water supply in increasingly contaminable environments and progressively unpredictable climates. [ABSTRACT FROM AUTHOR]
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- 2024
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30. Self- Evaluation Tool to Support Implementation of Treatment for Tobacco Use Disorder in Behavioral Health Programs
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Jeanie Tse, Forrest P. Foster, Emily Kingman, Nancy H. Covell, Jill M. Williams, Annie Aquila, and Noah Lipton
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Self-assessment ,Health (social science) ,Quality management ,Process management ,Tobacco use ,Process (engineering) ,media_common.quotation_subject ,Population ,Fidelity ,Diagnostic Self Evaluation ,Tobacco Use ,Tobacco ,Agency (sociology) ,Humans ,education ,media_common ,Original Paper ,education.field_of_study ,Intermediary ,Public Health, Environmental and Occupational Health ,Behavioral health ,Tobacco Use Disorder ,Psychiatry and Mental health ,Implementation ,Scale (social sciences) ,Psychology - Abstract
Tobacco use in people with behavioral health conditions remain two to three times higher than the general population causing premature death and impacting recovery negatively across several domains. Intermediary organizations can provide practical tools, training, and technical assistance to help programs improve capacity to treat tobacco use. This report describes the construction and application of the Tobacco Integration Self-Evaluation Tool (TiSET) for behavioral health programs, a 20-item scale inspired by the DDCMHT and additional content from the Facility Tobacco Policy and Treatment Practices Self-Evaluation tool that one of the study authors (JW) used previously with addiction treatment programs. Completing the TiSET is an important step for behavioral health programs to evaluate their ability to effectively treat people that use tobacco. An important next step is to use those results to facilitate a quality improvement process. We include large agency example illustrating how the TiSET can be applied in real-world practice.
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- 2021
31. Analysis of a Web-Based Dashboard to Support the Use of National Audit Data in Quality Improvement: Realist Evaluation
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Lynn McVey, Richard G. Feltbower, Natasha Alvarado, Roy A. Ruddle, Mamas A. Mamas, Joanne Greenhalgh, Dawn Dowding, Mai Elshehaly, Rebecca Randell, Chris P Gale, Robert West, and Patrick Doherty
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Knowledge management ,Quality management ,media_common.quotation_subject ,audit ,Health Informatics ,Audit ,User expectations ,RA0421 ,Intensive care ,Health care ,Humans ,Quality (business) ,Child ,media_common ,Clinical governance ,Original Paper ,Internet ,support ,Data collection ,business.industry ,dashboards ,Data Collection ,QualDash ,Quality Improvement ,R1 ,data ,England ,quality ,business ,Psychology ,Delivery of Health Care ,RA - Abstract
Background Dashboards can support data-driven quality improvements in health care. They visualize data in ways intended to ease cognitive load and support data comprehension, but how they are best integrated into working practices needs further investigation. Objective This paper reports the findings of a realist evaluation of a web-based quality dashboard (QualDash) developed to support the use of national audit data in quality improvement. Methods QualDash was co-designed with data users and installed in 8 clinical services (3 pediatric intensive care units and 5 cardiology services) across 5 health care organizations (sites A-E) in England between July and December 2019. Champions were identified to support adoption. Data to evaluate QualDash were collected between July 2019 and August 2021 and consisted of 148.5 hours of observations including hospital wards and clinical governance meetings, log files that captured the extent of use of QualDash over 12 months, and a questionnaire designed to assess the dashboard’s perceived usefulness and ease of use. Guided by the principles of realist evaluation, data were analyzed to understand how, why, and in what circumstances QualDash supported the use of national audit data in quality improvement. Results The observations revealed that variation across sites in the amount and type of resources available to support data use, alongside staff interactions with QualDash, shaped its use and impact. Sites resourced with skilled audit support staff and established reporting systems (sites A and C) continued to use existing processes to report data. A number of constraints influenced use of QualDash in these sites including that some dashboard metrics were not configured in line with user expectations and staff were not fully aware how QualDash could be used to facilitate their work. In less well-resourced services, QualDash automated parts of their reporting process, streamlining the work of audit support staff (site B), and, in some cases, highlighted issues with data completeness that the service worked to address (site E). Questionnaire responses received from 23 participants indicated that QualDash was perceived as useful and easy to use despite its variable use in practice. Conclusions Web-based dashboards have the potential to support data-driven improvement, providing access to visualizations that can help users address key questions about care quality. Findings from this study point to ways in which dashboard design might be improved to optimize use and impact in different contexts; this includes using data meaningful to stakeholders in the co-design process and actively engaging staff knowledgeable about current data use and routines in the scrutiny of the dashboard metrics and functions. In addition, consideration should be given to the processes of data collection and upload that underpin the quality of the data visualized and consequently its potential to stimulate quality improvement. International Registered Report Identifier (IRRID) RR2-10.1136/bmjopen-2019-033208
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- 2021
32. Sustainable small ports: performance assessment tool for management, responsibility, impact, and self-monitoring.
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Brunila, Olli-Pekka, Kunnaala-Hyrkki, Vappu, and Inkinen, Tommi
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SOCIAL accounting ,LITERATURE reviews ,ADAPTIVE natural resource management ,ENVIRONMENTAL management - Abstract
This paper proposes a conceptual performance assessment tool for evaluating the environmental performance in small seaports. The developed tool is based and built based on a literature review. Ports, depending on their size, tend to have several sustainability and environmental management needs. However, especially small or cargo specialized ports do not often have sufficient resources to implement environmental effectiveness enhancing tools, even if they need them. This paper reviews international quality and environmental management tools, standards, and selected frameworks. These include International Organization for Standardization standards, and Global Reporting Initiative and Corporate Social Responsibility concepts. Because checklist type self-diagnosis solutions are the easiest to adopt, and universally most applicable, the proposed environmental performance measurement tool has four specific categories: (1) environmental management; (2) responsibility; (3) impact assessment; and (4) self-monitoring. The proposed tool allows the ports to assess whether their environmental management practices are comparable to more expensive standards and certificates. The paper concludes with a discussion on the limitations and challenges related to different port types and their specific needs. [ABSTRACT FROM AUTHOR]
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- 2023
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33. Quality management overview for the production of a tissue-engineered human skin substitute in Malaysia.
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Seet, Wan Tai, Mat Afandi, Mohd Asyraf, Ishak, Mohamad Fikeri, Hassan, Muhammad Najib Fathi, Ahmat, Nazeha, Ng, Min Hwei, and Maarof, Manira
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TOTAL quality management ,STANDARD operating procedure ,CURRENT good manufacturing practices ,QUALITY control ,QUALITY assurance - Abstract
Treatments for skin injuries have recently advanced tremendously. Such treatments include allogeneic and xenogeneic transplants and skin substitutes such as tissue-engineered skin, cultured cells, and stem cells. The aim of this paper is to discuss the general overview of the quality assurance and quality control implemented in the manufacturing of cell and tissue product, with emphasis on our experience in the manufacturing of MyDerm
® , an autologous bilayered human skin substitute. Manufacturing MyDerm® requires multiple high-risk open manipulation steps, such as tissue processing, cell culture expansion, and skin construct formation. To ensure the safety and efficacy of this product, the good manufacturing practice (GMP) facility should establish a well-designed quality assurance and quality control (QA/QC) programme. Standard operating procedures (SOP) should be implemented to ensure that the manufacturing process is consistent and performed in a controlled manner. All starting materials, including tissue samples, culture media, reagents, and consumables must be verified and tested to confirm their safety, potency, and sterility. The final products should also undergo a QC testing series to guarantee product safety, efficacy, and overall quality. The aseptic techniques of cleanroom operators and the environmental conditions of the facility are also important, as they directly influence the manufacturing of good-quality products. Hence, personnel training and environmental monitoring are necessary to maintain GMP compliance. Furthermore, risk management implementation is another important aspect of QA/QC, as it is used to identify and determine the risk level and to perform risk assessments when necessary. Moreover, procedures for non-conformance reporting should be established to identify, investigate, and correct deviations that occur during manufacturing. This paper provides insight and an overview of the QA/QC aspect during MyDerm® manufacturing in a GMP-compliant facility in the Centre for Tissue Engineering and Regenerative Medicine, Faculty of Medicine, Universiti Kebangsaan Malaysia. [ABSTRACT FROM AUTHOR]- Published
- 2023
- Full Text
- View/download PDF
34. Conceptual Model of Managing Resilience in Supply Chain.
- Author
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Kovačić, Matija, Mutavdžija, Maja, and Buntak, Krešimir
- Subjects
SUPPLY chains ,CONCEPTUAL models ,SUPPLY chain management ,SECONDARY research ,TOTAL quality management - Abstract
The supply chain is the basis for the functioning of today's society because it ensures the timely supply of all the resources needed to produce products or provide services offered in the market. Due to changes in the environments in which the supply chain exists, new risks arise that could jeopardize its functioning. Interruption in the normal functioning of the chain may result in the risk of inability to meet the requirements of stakeholders. Given this, the aim of this paper is to define a conceptual model of supply chain resilience management. The paper is based on the conducted secondary research and analysis of the achievements of other researchers in this field. The model described in this paper is based on the principles of the quality management system and provides a systematic approach to the analysis of supply chain threats, defining measures to reduce the threat, and testing and improving the established system. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
35. Quality management in industry 4.0 environment: a morphological analysis and research agenda.
- Author
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Prashar, Anupama
- Abstract
Purpose: Digitalised and interconnected production systems in the era of fourth industrial revolution or Industry 4.0 (I4.0) have triggered the need of reshaping the traditional Quality Management (QM) models and roles of quality professionals. The purpose of this paper is to review the body of literature on QM in the I4.0 environment (also termed as "Quality 4.0") and identify future research possibilities. Design/methodology/approach: The morphological analysis (MA) framework is used to identify research gaps in a systematic manner. We present the MA framework based on a literature review of 51 papers on the Australian Business Deans Council (ABDC) list identified using systematic review protocol. Findings: The MA framework, built on six relevant dimensions, namely, production and operations function, scope of QM activities, enabling technologies, latent capabilities of digitalisation, performance metrics and QM principles, and 41 associated variants, reveals 367 research gaps as an upper bound of opportunities for future research. Originality/value: This paper is possibly the first to use MA for reviewing the QM literature, presenting important contributions. The MA framework acts as a ready reckoner on the QM in I4.0 literature. It documents research gaps through the construction of a cross-consistency matrix. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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- View/download PDF
36. A Web-Based, Population-Based Cirrhosis Identification and Management System for Improving Cirrhosis Care: Qualitative Formative Evaluation
- Author
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Justina Wu, Fasiha Kanwal, Jack A. Clark, Sarah J Javier, Lindsey A Martin, Donna L. Smith, and Amanda M. Midboe
- Subjects
education.field_of_study ,Original Paper ,Quality management ,business.industry ,Consolidated Framework for Implementation Research (CFIR) ,cirrhosis ,Population ,Specialty ,Staffing ,Medicine (miscellaneous) ,Health Informatics ,care coordination ,Computer Science Applications ,quality improvement ,Formative assessment ,Outreach ,Nursing ,Informatics ,Medicine ,informatics ,Implementation research ,business ,education ,implementation - Abstract
Background Cirrhosis, or scarring of the liver, is a debilitating condition that affects millions of US adults. Early identification, linkage to care, and retention of care are critical for preventing severe complications and death from cirrhosis. Objective The purpose of this study is to conduct a preimplementation formative evaluation to identify factors that could impact implementation of the Population-Based Cirrhosis Identification and Management System (P-CIMS) in clinics serving patients with cirrhosis. P-CIMS is a web-based informatics tool designed to facilitate patient outreach and cirrhosis care management. Methods Semistructured interviews were conducted between January and May 2016 with frontline providers in liver disease and primary care clinics at 3 Veterans Health Administration medical centers. A total of 10 providers were interviewed, including 8 physicians and midlevel providers from liver-related specialty clinics and 2 primary care providers who managed patients with cirrhosis. The Consolidated Framework for Implementation Research guided the development of the interview guides. Inductive consensus coding and content analysis were used to analyze transcribed interviews and abstracted coded passages, elucidated themes, and insights. Results The following themes and subthemes emerged from the analyses: outer setting: needs and resources for patients with cirrhosis; inner setting: readiness for implementation (subthemes: lack of resources, lack of leadership support), and implementation climate (subtheme: competing priorities); characteristics of individuals: role within clinic; knowledge and beliefs about P-CIMS (subtheme: perceived and realized benefits; useful features; suggestions for improvement); and perceptions of current practices in managing cirrhosis cases (subthemes: preimplementation process for identifying and linking patients to cirrhosis care; structural and social barriers to follow-up). Overall, P-CIMS was viewed as a powerful tool for improving linkage and retention, but its integration in the clinical workflow required leadership support, time, and staffing. Providers also cited the need for more intuitive interface elements to enhance usability. Conclusions P-CIMS shows promise as a powerful tool for identifying, linking, and retaining care in patients living with cirrhosis. The current evaluation identified several improvements and advantages of P-CIMS over current care processes and provides lessons for others implementing similar population-based identification and management tools in populations with chronic disease.
- Published
- 2021
37. A quality improvement initiative to successfully reduce the frequency of hypoglycemia during treatment of hyperglycemic crises at an academic safety-net hospital: Insights and results
- Author
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Sira Korpaisarn, Kathryn L. Fantasia, Sara M. Alexanian, Katherine L. Modzelewski, and Ariana Cannavo
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medicine.medical_specialty ,Quality management ,endocrine system diseases ,Diabetic ketoacidosis ,Endocrinology, Diabetes and Metabolism ,Hypoglycemia ,Hyperglycemic crisis ,Diseases of the endocrine glands. Clinical endocrinology ,Patient safety ,Endocrinology ,Diabetes mellitus ,Medicine ,Protocol (science) ,business.industry ,nutritional and metabolic diseases ,Insulin protocol ,RC648-665 ,medicine.disease ,Emergency medicine ,Hyperosmolar hyperglycemic state ,business ,PDCA ,Research Paper - Abstract
Highlights • Hypoglycemia occurs frequently during treatment of hyperglycemic crisis. • Development of protocols to standardize hyperglycemic crisis treatment can mitigate risk of hypoglycemia. • Usability of protocols must be considered in addition to efficacy to ensure they can be followed appropriately., Background Diabetic ketoacidosis (DKA) and hyperosmolar hyperglycemic state (HHS) are potentially life-threatening complications of diabetes. Many hospitals have developed protocols to guide the management of these conditions and align with best practices. One of the main complications encountered in the treatment of hyperglycemic crises is hypoglycemia. Methods At our institution, we undertook a review of our insulin infusion titration protocol, rates of hypoglycemia, and time to clinical resolution for patients with hyperglycemic crises. A multidisciplinary team performed a literature review and analyzed baseline hospital data with the existing protocol. With the input of multiple stakeholders, several changes were made to the titration algorithm over multiple PDSA cycles to refine the protocol. Effectiveness and safety of the protocol, as well as fidelity with the protocol, were assessed after each PDSA cycle. Results After the initial cycle, chart review showed a reduction in hypoglycemia rates of more than 50% in patients treated with the new protocol without any increase in time to resolution of DKA. A second version of the protocol was implemented to improve usability, and improvement in hypoglycemia was maintained. Conclusion Despite the fact that the initial protocol had been developed based on best practice recommendations, rates of hypoglycemia were initially high. Critical assessment of pitfalls in management allowed changes to the protocol that significantly and sustainably reduced hypoglycemia.
- Published
- 2021
38. A comprehensive assessment of quality management methods in the SMESH study.
- Author
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Fernandes, Bruna Vieira, Kops, Natália Luiza, Pedrotti, Luana Giongo, Camargo, Tássia Rolim, and Wendland, Eliana Marcia
- Subjects
TOTAL quality management ,QUALITY control ,HUMAN papillomavirus ,SEX workers ,MALE employees - Abstract
Background: This paper aims to instigate discussion and publication of methodologies applied to enhance quality management through comprehensive scientific reports. It provides a detailed description of the design, implementation, and results of the quality control program employed in the SMESH study. Methods: Cross-sectional, multicenter, national study designed to assess the prevalence of human papillomavirus in sex workers and in men who have sex with men (MSM). Respondent-driven sampling recruitment was used. An online system was developed for the study and checkpoints were defined for data entry. The system checked the quality of biological samples and performed a retest with part of the sample. Results: A total of 1.598 participants (442 sex workers and 1.156 MSM) were included. Fifty-four health professionals were trained for face-to-face data collection. The retest showed Kappa values ranging between 0.3030 and 0.7663. Conclusion: The retest data were mostly classified as indicating a strong association. The data generated by the checkpoints showed the successful implementation of the quality control program. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
39. Towards Quality Management Procedures in 3D Cadastre.
- Author
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Višnjevac, Nenad, Šoškić, Mladen, and Mihajlović, Rajica
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TOTAL quality management ,TECHNOLOGICAL innovations ,STANDARDIZATION ,CADASTRES ,INFORMATION storage & retrieval systems ,JUSTICE administration - Abstract
The 3D cadastre presents a modern approach to the development of cadastral information systems, with the role of improving current cadastral systems and overcoming the challenges of a 2D-based approach. Technological advancements, standardization, and scientific research in recent decades have contributed to the development and definition of the 3D cadastre. This positioned the 3D cadastre as an integral part of the future of land administration. However, every country needs to define a solution for itself based on its own legal system and cadastral tradition, while at the same time relying on international standardization and research. Once a 3D cadastral system is developed, it is crucial to ensure the monitoring, evaluation, and maintenance of both the quality of the cadastral data and the system itself throughout its lifecycle. Since 3D cadastres involve geometric data, quality management procedures must address both geometric and alphanumeric data. In this paper, we analyze and present the quality management procedures that should be included during designing, implementing, and maintaining a 3D cadastral system. Some examples based on real cadastral data were used to emphasize the need for improvement in quality management. The presented quality management procedures require further development in order to meet country-specific requirements and to fully support the 3D cadastre information systems. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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- View/download PDF
40. Problem-solving practices in the automotive industry: an initial framework.
- Author
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Ferreira, José, Sousa, Paulo Ferreira, and Tereso, Anabela
- Subjects
AUTOMOBILE industry ,PROBLEM solving ,INDUSTRIAL management ,TOTAL quality management ,BEST practices - Abstract
This paper aims to contribute to both theory and practice by describing current problem-solving practices, proposed by various authors, as part of the quality management process of companies in the automotive industry. The paper, based on proposals from different authors, also includes a set of quality tools that can be used in the different steps of the problem-solving process. The results show that there is general agreement on best problem-solving practices, emphasizing root-cause analysis and the development and implementation of corrective actions, which are included in all the proposals analyzed. The analysis also shows that many quality tools can be used in the different steps of this process. In addition, the paper proposes an initial framework developed by the authors that can be used by organizations to improve their problem-solving practices. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
41. Quality Management Research in Tourism Literature: A Bibliometric Analysis Approach.
- Author
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Ayhun, Sena Erden, Kara, Isil Usta, and Kose, Bilge Cavusgil
- Subjects
TOURISM management ,BIBLIOMETRICS ,STRATEGIC planning ,SERVICE industries ,TOURISM - Abstract
Quality is an important indicator for the service sector. Currently, increasingly competitive conditions, technological development and changes in customer demands and needs bring importance to the concept of quality in the tourism sector, as in many other sectors. The key role of quality management in enabling sustainable competitive advantage has guided many researchers in the field of tourism science to focus on this issue. Nevertheless, there are limited bibliometric and systematic assessments, even though they are becoming increasingly popular in the tourism industry. To contribute to further research collaboration and expand knowledge in this subject area, a bibliometric study was conducted. This research examines quality management in the tourism literature, the growth trajectory and geographical distribution of studies, the distribution of publications according to WOS indexes, the most productive authors and countries, the authors and documents that have had the greatest impact, the intellectual structure of quality management, global academic collaboration, and the main themes of publications. This study aims to identify the key issues and gaps in the literature related to quality management in the context of tourism. For this purpose, the Web of Science (WoS) database was scanned. This paper conducts a bibliometric literature evaluation of 993 articles published between 2004 and 2023. Performance analysis and science mapping techniques were used in this study. Visualization of similarities (VOS) viewer software was used to create bibliometric maps. It is concluded that the concepts of service quality and quality of life (QoL) have become prominent in tourism. It is also determined that words related to sustainability and the environment have been used in recent years. According to the results of the study, 2021, 2022 and 2020 are the most productive years. China, the USA, and Spain are the countries that have contributed the most to the development of the literature. The United Kingdom has worked in cooperation with twenty-nine countries, China's link strength is greater, as it has cooperated with twenty-seven countries. Conversely, the university that has made the greatest collaborative contributions to science is Hong Kong Polytechnic University. Thus, it is anticipated that this research will further scientific contributions to the examination of quality management in the literature related to tourism. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
42. 完善实验动物废物处置质量管理体系的思考:以中国 食品药品检定研究院为例.
- Author
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马丽颖, 赵明海, 梁春南, 岳秉飞, and 王洪
- Abstract
Copyright of Laboratory Animal & Comparative Medicine is the property of Laboratory Animal & Comparative Medicine Editorial Office and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Published
- 2024
- Full Text
- View/download PDF
43. Forging Pathways to Circular Economy Excellence: Integrating Industry 4.0 with Quality Management.
- Author
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Duong Thi Binh, An, Akbari, Mohammadreza, Le Thi Cam, Huong, Nguyen Canh, Lam, and Truong Quang, Huy
- Abstract
The convergence of industry 4.0 technologies with supply chain operations and sustainability initiatives has sparked interest in integrating supply chain quality management with these advancements, termed SCQM 4.0. A comprehensive literature review spanning 1998 to 2023, analyzing 232 papers, unveiled key trends, identified research gaps, and outlined a future research agenda for SCQM 4.0. The review culminated in the development of a comprehensive theoretical framework for SCQM 4.0 geared towards fostering sustainability within a circular economy framework, encompassing economic, social, and environmental dimensions. Notably, the study implies a rising enthusiasm for leveraging industry 4.0 tools such as the internet of things, blockchain, traceability systems, and smart packaging to enhance quality management within circular supply chain operations. Additionally, it proposes SCQM 4.0 strategies aimed at achieving holistic sustainability objectives in circular economies, underscoring implications for further scholarly inquiry in this dynamic field. To promote supply chain quality management digitalization, supply chain stakeholders should analyze research gaps and develop practical implementation plans using the SCQM 4.0 framework. Additionally, exploratory qualitative investigations among organizations and industries should be conducted to identify essential components in sustainable SCQM 4.0. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
44. Measuring pain care quality in the Veterans Health Administration primary care setting
- Author
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Samah Jamal Fodeh, Bridget Hahm, Stephen L. Luther, Robert D. Kerns, Allison Lee, Melissa Skanderson, Joseph L. Goulet, Cynthia Brandt, Dezon Finch, Ling Han, James A. McCart, Steven K. Dobscha, and Lina Bouayad
- Subjects
medicine.medical_specialty ,Quality management ,media_common.quotation_subject ,Pain ,Veterans Health ,Primary care ,Cronbach's alpha ,Health care ,medicine ,Humans ,Quality (business) ,media_common ,Face validity ,Quality of Health Care ,Veterans ,Primary Health Care ,business.industry ,Reproducibility of Results ,Veterans health ,United States ,United States Department of Veterans Affairs ,Anesthesiology and Pain Medicine ,Neurology ,Family medicine ,Cohort ,Neurology (clinical) ,business ,Research Paper - Abstract
The lack of a reliable approach to assess quality of pain care hinders quality improvement initiatives. Rule-based natural language processing algorithms were used to extract pain care quality (PCQ) indicators from documents of Veterans Health Administration primary care providers for veterans diagnosed within the past year with musculoskeletal disorders with moderate-to-severe pain intensity across 2 time periods 2013 to 2014 (fiscal year [FY] 2013) and 2017 to 2018 (FY 2017). Patterns of documentation of PCQ indicators for 64,444 veterans and 124,408 unique visits (FY 2013) and 63,427 veterans and 146,507 visits (FY 2017) are described. The most commonly documented PCQ indicators in each cohort were presence of pain, etiology or source, and site of pain (greater than 90% of progress notes), while least commonly documented were sensation, what makes pain better or worse, and pain's impact on function (documented in fewer than 50%). A PCQ indicator score (maximum = 12) was calculated for each visit in FY 2013 (mean = 7.8, SD = 1.9) and FY 2017 (mean = 8.3, SD = 2.3) by adding one point for every indicator documented. Standardized Cronbach alpha for total PCQ scores was 0.74 in the most recent data (FY 2017). The mean PCQ indicator scores across patient characteristics and types of healthcare facilities were highly stable. Estimates of the frequency of documentation of PCQ indicators have face validity and encourage further evaluation of the reliability, validity, and utility of the measure. A reliable measure of PCQ fills an important scientific knowledge and practice gap.
- Published
- 2021
45. Quality assurance awareness in higher education in China: big data challenges.
- Author
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Zhang, Ruihua, Zhou, Jincheng, Hai, Tao, Zhang, Shixue, Iwendi, Marvellous, Biamba, Cresantus, and Anumbe, Noble
- Subjects
QUALITY assurance ,HIGHER education ,BIG data ,ACADEMIC degrees ,UNIVERSITIES & colleges ,LEGISLATIVE oversight - Abstract
The quality assurance of higher education in China is an issue of vital international interest. To improve the international reputation of the nation's universities, steps must be taken to ensure a sustained focus on the quality assurance within its ranks. This paper is primarily focused on the quality assurance models operational in Chinese universities, the Big data challenges and the legal framework backing them. The paper also discusses the implementation of the models, the extent to which they meet international standards, and how they adhere to prevailing laws. The degree of success in attaining and maintaining quality and evaluation of quality improvement opportunities are also discussed. Some of the solutions recommended in this study are the participation of more teachers and students in quality management, more emphasis of Higher Education Institution (HEI) quality assurance on self-regulation and a learning-oriented approach and conducting sessions to collect anonymous feedback from students to reward staff with best practices. Some of the Quality Assurance practices/models adopted in Chinese Universities are the Ministry of Education (MOE) reviews; the Academic Degree Committee oversight; Higher Education Evaluation Center (HEEC) overview, University self-evaluation according to HEEC Indicators, and the Webometric Ranking Model. [ABSTRACT FROM AUTHOR]
- Published
- 2022
- Full Text
- View/download PDF
46. Roadmap to achieve operational excellence through Lean Management implementation and quality management system conformance.
- Author
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El Affaki, Oumaima, Benhadou, Mariam, and Haddout, Abdellah
- Subjects
ROAD maps ,LEAN management ,TOTAL quality management ,AUTOMOBILE industry ,MANUFACTURING industries - Abstract
Automotive companies are facing major challenges, namely competitiveness and the evolution that characterizes the sector. To ensure their sustainability, companies operating in the automotive industry are concentrating their efforts on reducing waste sources throughout the supply chain by implementing a variety of Lean Management tools. The compliance of the quality management system with the requirements of the international automotive standard IATF 16949:2016 is also a top priority for automotive suppliers. IATF certification is required to operate in the automotive market and enables organizations to meet customer requirements and demonstrate the quality assurance of their systems. This paper analyzes the principles of the Lean Management organizational tools in correlation with the requirements of the IATF automotive standard and determines their synergistic impact on operational excellence. Based on the correlation analysis performed, an original roadmap that will serve as a guide for automotive companies has been developed. The findings show that in order to achieve operational excellence, it is necessary to implement the five Lean Management organizational tools in correlation with the operational requirements dictated in chapter 8 as well as the leadership requirements outlined in chapter 5 of the international automotive standard. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
47. Critical Study Quality Management for the Anti-Seepage System in Macau's Landfill Area.
- Author
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Li, Zhaobin, Tang, Waifan, Mak, Shulun, Li, Qingwen, Chen, Haolin, and Hong, Qianqian
- Subjects
TOTAL quality management ,LANDFILLS ,QUALITY control ,SUSTAINABILITY ,PROJECT management ,SEEPAGE - Abstract
This paper delves into the Macau landfill's anti-seepage system project quality management, highlighting its environmental significance. We summarize global research and provide an overview of the project, emphasizing the importance of quality control across phases. We focus on monitoring, evaluation, and inspection methods to ensure quality objectives. Our findings contribute to environmental preservation and sustainability. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
48. How do firms obtain benefits from quality awards: An empirical study of the winners of the China quality award.
- Author
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Li, Xingxi, Wu, Su, and Liu, Huiming
- Subjects
AWARDS ,LABOR productivity ,RESEARCH awards ,ORGANIZATIONAL performance ,EMPIRICAL research ,PERFORMANCE awards - Abstract
Purpose: Quality awards are widely considered symbols of successful quality management. The purpose of this paper is to empirically test the effects of the China Quality Award (CQA) on firms' performance. The study further explores how the benefits due to CQA are affected by contextual factors. Design/methodology/approach: Using the data of CQA winners from 2001 to 2016, the event study method is applied to analyze the abnormal performance of winners. Furthermore, multiple regression models are proposed to evaluate the effects of contextual factors on the relationship between the award and profitability. Findings: The findings show that CQA has positive impacts on profitability and fixed asset efficiency but not on labor productivity. Besides, state-owned firms and firms with high innovation intensity obtain more profitability benefits than others. Originality/value: This is the first study to explain the relationship between quality awards and firm performance from a theoretical perspective, providing new insights into the quality management and performance literature. Furthermore, this study deepens the understanding of the relationship between quality awards and performance and reveals new implications. Some of the contextual factors examined, such as innovation intensity, are considered for the first time in quality award research. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
49. Quality management for design – Bid-build versus design-and-build contracts for infrastructure projects.
- Author
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Gashi, Esat and Ivezaj, Marjan
- Subjects
INFRASTRUCTURE (Economics) ,TOTAL quality management ,CONSTRUCTION contracts ,CONTRACTS ,CIVIL engineering ,GREEN infrastructure - Abstract
Selecting the construction delivery method during the contracting period is one of the most important decisions determining the quality of large-scale infrastructure projects. Infrastructure projects have the most complex production processes in civil engineering. Infrastructure projects are among the most complex and resource-intensive endeavours in civil engineering due to their size, scope, multidisciplinary nature, regulatory requirements, financing challenges, environmental considerations, and the need for long-term planning and maintenance. Effective project management, collaboration, and a deep understanding of these challenges are crucial for the successful execution of infrastructure projects. Implementing such projects inevitably demands proper quality management throughout the project lifecycle. Two primary types of construction contracts are under implementation worldwide: Design-Bid-Build (DBB) and Design–and–Build (DB) contracts. In the Western Balkans region, both types of contracts are utilized for infrastructure projects, A noticeable trend is emerging toward transitioning from DBB to DB contracts. This paper provides a comprehensive analysis of quality management within the context of construction contracts with a focus on the roles and responsibilities of key stakeholders and how these factors affect the achievement of quality objectives while managing constraints related to cost and time. This research aims to improve construction practices by selecting an adequate type of contract for construction practices and ensuring successful project outcomes. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
50. La gestión sostenible de la calidad en el departamento Informática Médica.
- Author
-
Aguilera Pupo, Eleanne and Trujillo Baldoquín, Yanet
- Subjects
STRATEGIC planning ,MEDICAL informatics ,TOTAL quality management ,MEDICAL sciences ,ACCREDITATION - Abstract
Copyright of Revista Didasc@lia: Didáctica y Educación is the property of Universitaria de Las Tunas, Centro de Estudios de Didactica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Published
- 2024
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