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Social media have become essential for crisis communication. While past research has focused on their role in corporate communication, studies largely ignored how public organizations use social media. Among these, the police are a particularly relevant case due to their responsibilities in society. Using a sequential mixed-methods design that combines qualitative interviews with an automated content analysis, this study analyzes how the German police use social media during community (e.g. mass shootings) and organizational -level crises (e.g. misdemeanors within the police). The results demonstrate that Twitter and Facebook are the primary platforms for crisis communication, with their unique affordances shaping the communicative styles of the police. We also find police communication strategies to differ between the two crisis types. During community-level crises, the main goal of the police is to provide information in a largely unidirectional manner, while communication during organizational-level crises is more dialogue-oriented to prevent reputational damage. [ABSTRACT FROM AUTHOR]

Korean video culture has changed from a broadcast-focused culture into a diversified experience that includes a variety of videos from both domestic and global streaming services. Contrary to the mainstream view that Netflix is at the centre of all changes, this study positions the domestic streamers' original content as not necessarily a direct response to Netflix but indicative of the many changes that were already occurring in the local media landscape. Their content has adapted to fit viewers' changing lifestyles and desire for stories not seen on television. Efficient everyday storytelling fits into viewers' busy commuter lifestyles and features mundane topics that they can easily identify with. Also, the domestic streamers cater to small, underserved audiences with regard to specific topics avoided by traditional media. Thus, the original content of domestic streamers indicates that they offer different value propositions than formulaic romance stories by broadcasters and the high-end, large-scale original dramas of subscription video on demand (SVOD). [ABSTRACT FROM AUTHOR]

Citizens often attempt to interact with government through online modes of communication such as email and social media. Using an audit study, we examine when and how American municipalities with populations of over 50,000 respond to online requests for information. We develop baselines for municipal responsiveness, including the average rate, time, and quality of responses, and examine whether these response attributes vary based on the mode of communication or the tone of the request. Overall, municipalities responded to 54% of email requests and 38% of Twitter requests. A majority of responses were received on the same business day. Responses are slightly faster on Twitter, but of higher quality on email. Governments are more likely to respond to frustrated constituents on email, but respond faster to frustrated queries on Twitter, though with lower quality responses. These findings contribute to our understanding of local government responsiveness and have significant implications for democratic accountability and resident compliance with and the effectiveness of local government policies. Furthermore, our scholarly understanding of local government communications with residents, and particularly the promise of social media as a tool of two-way communication, may be underdeveloped. [ABSTRACT FROM AUTHOR]

Climate activists and environmental communicators stress that addressing the climate crisis requires both global and local advocacy for transformational change-making. While journalists in small, rural communities are known to actively advocate on issues for the common good, there has been little investigation of local media advocacy on climate change in rural Australia: a region at the forefront of global heating. This paper analyses the accounts of local journalists of their media coverage of the School Strikes 4 Climate in rural and regional Australia, as an empirical entry point for a conceptual discussion of local media advocacy in reporting climate change. We find that normative ideas about journalism coupled with polarised community views on climate change hindered these journalists from taking an advocacy stance. We explore and critique the tacit 'quiet advocacy' practices used by these journalists reporting on climate in rural and regional Australia. [ABSTRACT FROM AUTHOR]

This article introduces MACEDA, a micro-level dataset on the self-determination (SD) conflict between the Chilean state and the indigenous Mapuche. Although SD disputes are one of the most common conflicts in the world, and indigenous movements represent about 40% of all SD movements, this is the first micro-dataset focused on an indigenous SD conflict. MACEDA covers the period 1990–2016, including more than 2,600 events collected from local media. As indigenous conflicts are much less violent in terms of casualties, we take a flexible definition of conflict, based on its constituent events, and we discuss the comparability and generalization of our approach. To illustrate the usefulness of these micro-data in the analysis of conflict-related theories, we present a descriptive empirical analysis on the strategies of indigenous resistance, and we discuss how the data can be used in the causal analysis of conflicts. [ABSTRACT FROM AUTHOR]

This article seeks to critically reassess common interpretations of translational fandoms light of recent developments in the Chinese context. It further negotiates the rationale and theoretical implications of fan-based engagement for altering media globalisation and fandom studies, with reference to the transgressive engagement of fan translators with the transnational distribution of audiovisual media. Building on this, the ensuing exploration situates the non-representational work of fansubbing in a distributive agency of media assemblages and aligns it with the theory of digital intermediation. This article further argues that fansubbing is no longer the sole mechanism for translating global entertainment media on the Chinese internet, as shown by the fan work of translational remix. In this emerging translatorial engagement, media fans transgress linguacultural boundaries to recalibrate the distributed media into local contexts of prosumption. The findings may yield significant revaluation of preconceived ideas and, accordingly, more comprehensive understanding of translational fandoms. [ABSTRACT FROM AUTHOR]

The impact of social media use on youth subcultures, such as graffiti writers, has been rapid and dramatic, bringing with it a number of significant transformations that present both opportunities and challenges. This paper explores the impact of the Internet and social media on a community of graffiti practitioners. I argue that the rise and uptake of online social networking platforms such as Instagram and You Tube have offered a range of affordances to the practice of graffiti writing. These affordances include: greater accessibility to graffiti culture; learning opportunities; and opportunities for wider distribution and curation of graffiti pieces. Simultaneously, social media challenges the significance of 'community', that is, the physical social interaction afforded by participation in real world graffiti crews. The findings suggest that while there are tangible benefits from the use of the Internet and uptake of social media by the graffiti writing community, it is the physical communal bonds experienced within a graffiti crew that are vital to the wellbeing and continuity of the culture. This paper contributes to our understanding of how social media affects youth more broadly and specifically how social media platforms are transforming the experience of youth subcultural practice. [ABSTRACT FROM AUTHOR]