21 results on '"Jacky F. L. Hong"'
Search Results
2. Headquarters Control and Its Legitimation in a Chinese Multinational Corporation: The Case of Huawei
- Author
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Robin Stanley Snell and Jacky F. L. Hong
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Multinational corporation ,Legitimation ,Strategy and Management ,Control (management) ,Sociology ,Business and International Management ,Management - Abstract
Based on interviews and documentary analysis, we analyzed the mechanisms being adopted by the HQ of Huawei, a Chinese MNC, for controlling the outputs and processes of its foreign subsidiaries and social behaviours within them and how these controls were supported by corresponding strategies of legitimation. The controls comprise key performance indicators, standard operating procedures, divided subsidiary mandates, HQ-centric rotational expatriation, military-style induction, public oath-taking and self-criticism ceremonies, and training in and role-modelling of core values. The HQ provides comprehensive legitimation for each of these control mechanisms, drawing on five strategies of legitimation, which comprise espousals of organizational benefits, inducement, affirmation, moral exhortation, and narrativization. In many cases, the legitimizing statements have been provided by Mr. Ren, Huawei's founder and CEO, whose authority appears to have been important in conferring legitimacy to the HQ. The historical path of Huawei's development as an MNC has also been salient in conferring legitimacy to the HQ. Our findings suggest that interviewees regard the controls as legitimate, that the subsidiaries broadly comply with the controls, and that micro-political contestation is largely absent.
- Published
- 2021
3. Exploring the impact of Big Data Analytics Capabilities on the dual nature of innovative activities in MSMEs: A Data-Agility-Innovation Perspective
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Leven J. Zheng, Justin Zuopeng Zhang, Huan Wang, and Jacky F. L. Hong
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General Decision Sciences ,Management Science and Operations Research - Published
- 2022
4. A spiritual perspective on Senge’s five disciplines: harmony and Alibaba
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Jacky F. L. Hong, Robin Stanley Snell, and Carry Mak
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Organizational Behavior and Human Resource Management ,Harmony (color) ,05 social sciences ,Organizational culture ,Taoism ,Learning organization ,Education ,Epistemology ,Transformative learning ,Team learning ,0502 economics and business ,Spiritual development ,050211 marketing ,Systems thinking ,Sociology ,050203 business & management - Abstract
Purpose The purpose of this paper is to investigate Peter Senge’s ideas from the perspective of the spiritual ideal of harmony/He (和). Design/methodology/approach Following a literature review of the conceptualization of Senge’s fifth discipline and harmony, an appreciative case study of Alibaba is adopted to demonstrate the role of harmony in guiding the transformative application of the five disciplines of the learning organization. Findings In developing as a learning organization, Alibaba is portrayed as having embraced three levels of harmony: person-within-oneself, person-to-others and person-to-nature harmony. The authors identify three equivalencies between Senge’s disciplines and the traditional Chinese ideal of harmony. First, personal mastery and metal models correspond to developing person-within-oneself harmony. Second, team learning and shared vision entail developing person-to-others harmony. Third, systems thinking aligns with person-to-nature harmony. Practical implications The case study demonstrates various approaches that can be used to foster the development of person-within-oneself, person-to-others and person-to-nature harmony within an aspiring learning organization. Originality/value This paper shows how core values of Confucianism, Taoism and Buddhism, distilled into the Chinese ideal of harmony, can encourage the cultivation of learning organizations.
- Published
- 2020
5. Viewing learning organizations through an ethical lens: interview with Robin Snell
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Jacky F. L. Hong
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Organizational Behavior and Human Resource Management ,Interview ,Management development ,business.industry ,media_common.quotation_subject ,05 social sciences ,Learning organization ,Covenant ,Education ,0502 economics and business ,Organizational learning ,050211 marketing ,Engineering ethics ,Thought leader ,Sociology ,Business ethics ,Empowerment ,business ,050203 business & management ,media_common - Abstract
Purpose This paper aims to identify the ethical foundations and principles underpinning the learning organization (LO) concept. Design/methodology/approach By interviewing one thought leader in the field, Professor Robin Snell, this paper traces how his early days in academia shaped the development of an ethics-driven research agenda on LO. Findings An ethical perspective advocates the importance of establishing a covenant or constitutional foundation of rights that would enable and empower organizational members at all levels to enact the processes of LOs, thus signifying the importance of employee development and a more sustainable approach for developing LO. Originality/value A personal reflection of Robin Snell on his own academic career development and research trajectory offers some insights into how an ethical perspective of LO evolved and flourished as a field of study.
- Published
- 2020
6. Creating learning organization 2.0: a contextualized and multi-stakeholder approach
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Carry Mak and Jacky F. L. Hong
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Organizational Behavior and Human Resource Management ,Knowledge management ,Process (engineering) ,business.industry ,05 social sciences ,Perspective (graphical) ,Organizational culture ,Context (language use) ,Learning organization ,Education ,Dominance (economics) ,0502 economics and business ,Power structure ,050211 marketing ,Social media ,Sociology ,business ,050203 business & management - Abstract
Purpose This paper aims to offer a contextualized and multi-stakeholder perspective for creating a learning organization (LO) 2.0. Design/methodology/approach Based on a systematic review of the critiques of LO in the past three decades, this paper suggests some possible directions for the development of next-generation of LO (e.g. LO 2.0). Findings It is suggested that LO 2.0 should adopt a contextualized perspective by considering the social, organizational, cultural and industrial contexts to enhance the success of LO implementation and help fine-tune the universal LO model. Accordingly, LO 2.0 should adopt a multi-stakeholder perspective by incorporating multiple stakeholders during the process of design and implementation under the rationales of counteracting managerial dominance of low-power marginalized employees and mitigating the impacts of increased competition and technology advancement. Practical implications This paper provides some practical advice to business practitioners regarding how the practices of LO 2.0 can be adopted. Originality/value The study adds to the existing LO literature by further supporting and developing a contextualized and multi-stakeholder perspective to create the next generation of LO.
- Published
- 2020
7. Towards an understanding of the nature of dynamic capabilities in high-velocity markets of China
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Mark Easterby-Smith, Jacky F. L. Hong, and Shenxue Li
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Marketing ,Value (ethics) ,Process (engineering) ,media_common.quotation_subject ,HF5351 ,05 social sciences ,Exploratory research ,Scarcity ,Internationalization ,Multinational corporation ,0502 economics and business ,050211 marketing ,Business ,Dynamic capabilities ,Sophistication ,050203 business & management ,Industrial organization ,media_common - Abstract
Dynamic capabilities are arguably of more value in the internationalization process, particularly of multinational companies (MNCs) that operate in highly dynamic international markets. Yet there is a scarcity of research on the nature of dynamic capabilities in such highly relevant contexts. This exploratory study presents observations of dynamic capabilities of MNCs operating in ten tightly-defined high-velocity industries of China that shed light on the nature of the concept. The findings suggest that (1) dynamic capabilities of MNCs in high-velocity markets are analytic, strategically planned high-frequency processes and routines, (2) they are highly complicated, and (3) they rely extensively on combined knowledge derived from global and local knowledge. They are likely influenced by diverse sources of environmental velocity and the degree of the MNC's ownership advantages. The complexity and sophistication observed have led us to propose a way to conceptualize dynamic capabilities of MNCs in high-velocity markets.
- Published
- 2019
8. Collaborative-based HRM practices and open innovation: a conceptual review
- Author
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Xi Zhao, Jacky F. L. Hong, and Robin Stanley Snell
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Transaction cost ,Organizational Behavior and Human Resource Management ,Knowledge management ,business.industry ,Management of Technology and Innovation ,Strategy and Management ,0502 economics and business ,05 social sciences ,Industrial relations ,050209 industrial relations ,Business and International Management ,business ,Open innovation - Abstract
This conceptual paper analyses the role of collaborative-based HRM practices in supporting open innovation. There is already an extensive literature that investigates the impact of HRM practices on...
- Published
- 2018
9. The Empire Strikes Back: How Learning Organization Scholars Can Learn From The Critiques
- Author
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Carry Mak and Jacky F. L. Hong
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media_common.quotation_subject ,Media studies ,Empire ,Context (language use) ,Sociology ,Learning organization ,media_common - Abstract
The concept of the learning organization (LO) has been subjected to strong criticisms over the past decade. However, excessive emphasis on the negativities will itself undermine the potential benefits that the LO concept promises to offer. By conducting a systematic review of the extant critiques of LO, this chapter aims to offer some suggestions for moving the idea forward. The authors argue that the community of learning organization scholars can reflect and learn from their past errors, thus returning with a more theoretically robust model in the next millennium. It is suggested to adopt a liminal and multi-stakeholder approach for developing a contextualized model of LO in the future.
- Published
- 2019
10. Developing institutional logics in the tourism industry through coopetition
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Jacky F. L. Hong, IpKin Anthony Wong, and Veronica Hoi In Fong
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Tourism destinations ,Strategy and Management ,05 social sciences ,Boundary spanning ,Transportation ,Coopetition ,Development ,Institutional logic ,Tourism, Leisure and Hospitality Management ,0502 economics and business ,Business ,050203 business & management ,050212 sport, leisure & tourism ,Industrial organization ,Tourism - Abstract
Drawing on the concept of institutional logics, this study advances the coopetition research on tourism destinations. An inductive multi-case study approach is adopted to explore the evolution of coopetitive practices of four tour operators in Macau over the last decade. The findings indicate that actors in a tourism destination respond to the changes of institutional factors by adopting an institutional logic of coopetition, which include five key processes: exploiting, exploring, bridging, sharing and boundary spanning. This paper contributes to the nascent literature on coopetition in tourism destination studies by analyzing the dynamics of co-evolution between the multi-stakeholders’ changing logics of practice and the surrounding institutional environment. The implications of institutional logics and coopetition from a managerial perspective are also discussed.
- Published
- 2018
11. The evolution of triadic relationships in a tourism supply chain through coopetition
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Veronica Hoi In Fong, IpKin Anthony Wong, and Jacky F. L. Hong
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Strategy and Management ,Tourism, Leisure and Hospitality Management ,Supply chain ,Diagonal ,Multiple case ,Transportation ,Coopetition ,Business ,Development ,Evolutionary dynamics ,Tourism ,Industrial organization - Abstract
The analysis of tourism supply chains has traditionally focused on the two-party relationships between vertical suppliers. However, since a full supply chain is composed of horizontal, vertical and diagonal suppliers, there is a gap in literature regarding the dynamics of how these triadic relationships operate within a tourism supply chain. Using a multiple case study design involving four tour operators in Macau, this paper explores the interplay of relationships among horizontal, vertical and diagonal suppliers. We capture the evolutionary dynamics of how coopetitive relationships are formed between horizontal suppliers, the subsequent impact on both vertical and diagonal suppliers, and the resulting overall changes in the structure of the tourism supply chain. This paper contributes to tourism supply chain literature through a coopetitive lens by analyzing the triadic relational links among horizontal, vertical and diagonal suppliers.
- Published
- 2021
12. Asia Pacific as a research context for organizational learning: background and future directions
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Robin Stanley Snell, Chris Rowley, and Jacky F. L. Hong
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Divergence (linguistics) ,business.industry ,05 social sciences ,Context (language use) ,Indigenous ,Multinational corporation ,Political science ,0502 economics and business ,Development economics ,Organizational learning ,Emic and etic ,050211 marketing ,Economic geography ,Business and International Management ,business ,Contingency ,050203 business & management ,Universalism - Abstract
The dominant research agenda in the field of organizational learning continues to be driven by Western universalist assumptions. However, Asia provides a fertile setting for challenging such narrow orthodoxy in the field through studies that investigate the influence of local contexts. In this collection, four studies by Asia-based scholars address various facets of organizational learning among indigenous Asian firms. Drawing on diverse theoretical lenses and research methodologies to examine various organizational forms, their insights about the unique patterns and processes of learning among both small and emerging multinational companies from the Asia Pacific serve to rekindle debates about universalism/convergence versus contingency/divergence, and about emic (context-rich, inside-out) versus etic (context-free, outside-in) perspectives.
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- 2017
13. Building the Future: Big Teaming for Audacious Innovation
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Jacky F. L. Hong
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Organizational Behavior and Human Resource Management ,Engineering ,business.industry ,business ,Education - Published
- 2020
14. Knowledge sharing in the automotive sector: a comparative study of chinese and brazilian firms
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Silvio Popadiuk, Daniel Wintersberger, Jacky F. L. Hong, Stefano Petrini de Oliveira, Jorge Muniz, Universidade Estadual Paulista (Unesp), University of Macau, University of Birmingham, and Universidade Presbiteriana Mackenzie
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China ,Knowledge management ,Knowledge sharing ,business.industry ,Best practice ,05 social sciences ,Socialization ,Automotive industry ,Analytic hierarchy process ,Automotive ,Context (language use) ,02 engineering and technology ,Industrial and Manufacturing Engineering ,Incentive ,lcsh:Manufactures ,020204 information systems ,0502 economics and business ,0202 electrical engineering, electronic engineering, information engineering ,business ,lcsh:TS1-2301 ,050203 business & management ,Standard operating procedure ,Brazil - Abstract
Made available in DSpace on 2019-10-03T17:31:28Z (GMT). No. of bitstreams: 0 Previous issue date: 2019. Added 1 bitstream(s) on 2019-10-04T16:20:35Z : No. of bitstreams: 1 S0103-65132019000100501.pdf: 1502054 bytes, checksum: 48ff2a95656d1e21886c1ef44f65a39f (MD5) AbstractPaper aims This research aims to evaluate factors that influence knowledge sharing in automotive production context in Brazil and China.Originality Despite the growing recognition of the factors that enable knowledge sharing in organizations, our understanding about the unique challenges encountered by the blue-collar workers in a production context is rather limited. Also, the paper raises issues and challenges involved for production organizations to engage in cross-national knowledge sharing, which remain relatively under-explored.Research method Drawing on the Analytic Hierarchy Process (AHP) approach, we conduct a comparative survey among the production managers in five automotive plants in China and Brazil. The AHP approach is based on Objective: Promote knowledge sharing among production workers; Criteria of knowledge conversion as Socialization, Externalization, Internalization; and Alternatives as Structure, Communication, Training, Incentive, Standard Operating Procedure, Problem Solving Methodology. The methodology focused on the 3 Brazilian and 2 Chinese automotive plants in our fieldwork.Main findings While many authors argue that socialization (dialogue) is the key form of worker knowledge sharing, our findings indicate that workers and managers perceive internalisation as more important in the automotive context. The significant differences between Chinese and Brazilian workers on the relative importance they attributed to knowledge sharing processes and corresponding enabling factors reinforce our understanding about the challenges of knowledge sharing across cultures and lends support to a more particularistic debate of knowledge management. While automotive workers in Brazil preferred to receive more training and better incentive schemes as essential knowledge sharing support mechanisms, Chinese workers valued more standardization through structure and standard operation procedures. The study reaffirms the role of knowledge sharing in continuous improvement and incremental innovation in shop floor operations.Implications for theory and practice In lieu of the gaps in the extant literature, this research aims to further identify and evaluate factors that influence cross-national knowledge sharing in automotive production contexts. The research addressed the gaps to promote supportive ways to provide employees interaction, best practices and lessons learning sharing. Universidade Estadual Paulista University of Macau University of Birmingham Universidade Presbiteriana Mackenzie Universidade Estadual Paulista
- Published
- 2019
15. Good leadership: A mirage in the desert?
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Jacky F. L. Hong, Robin Stanley Snell, and Anders Örtenblad
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Organizational Behavior and Human Resource Management ,Desert (philosophy) ,Lead (geology) ,History ,0502 economics and business ,05 social sciences ,050301 education ,Environmental ethics ,0503 education ,050203 business & management - Abstract
Whether those who lead us are practicing good or bad leadership, or anything in between, is a matter of ongoing controversy that can be viewed from multiple perspectives. Even if such controversy i...
- Published
- 2016
16. Knowledge Assimilation at Foreign Subsidiaries of Japanese MNCs through Political Sensegiving and Sensemaking
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Robin Stanley Snell, Jacky F. L. Hong, and Carry Mak
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Organizational Behavior and Human Resource Management ,business.industry ,Strategy and Management ,Comparative case ,05 social sciences ,Subsidiary ,Sensemaking ,Public relations ,Geopolitics ,Politics ,Multinational corporation ,Management of Technology and Innovation ,0502 economics and business ,050211 marketing ,Business ,China ,Knowledge transfer ,050203 business & management - Abstract
We analyse political sensegiving and sensemaking by expatriates and host country employees through exportive, contestative and integrative stages of knowledge assimilation at two China-based subsidiaries of different Japanese MNCs. Comparative case study analysis indicated that efforts by expatriates and HQ-based experts to convey, routinize and standardize home country practices during the exportive and contestative stages, while involving traditional ‘one way’ knowledge transfer, can provide a foundation for a subsequent integrative stage, during which host country employees’ locally embedded knowledge is assimilated despite geopolitical asymmetry between home and host countries. Without this foundation, knowledge assimilation can remain ‘frozen’ at the contestative stage, with host country employees resisting importation of good practices from the HQ, and expatriates marginalizing host country employees’ contributions unless these are exceptionally compelling.
- Published
- 2016
17. Home-Based Networks, Local Institutions and Innovation of Chinese Multinational Firms
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Veronica Hoi In Fong, Jacky F. L. Hong, and Xiaoyu Wu
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Multinational corporation ,Business ,Home based ,Industrial organization - Published
- 2018
18. Knowledge development through co-opetition: A case study of a Japanese foreign subsidiary and its local suppliers
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Jacky F. L. Hong and Robin Stanley Snell
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Marketing ,Core (game theory) ,Knowledge creation ,Transformative learning ,Qualitative interviews ,Business ,Business and International Management ,Focal firm ,Finance ,Knowledge development ,Industrial organization - Abstract
Based on qualitative interviews with members of a focal firm located in China and five of its local supplier firms, and on non-participant observations of focal firm-supplier transactions, we identify the cooperative and competitive routines that were managed and orchestrated by the focal firm and contributed to local knowledge development through Yin-Yang dynamics. Harnessed together in Yin-Yang dynamics, these two contradictory yet complementary and mutually transformative routines drove and supported core suppliers’ active contributions to new knowledge development while challenging them to remain close to the focal firm.
- Published
- 2015
19. Introduction
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C. Rowley, Jacky F. L. Hong, and Robin Stanley Snell
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Knowledge management ,business.industry ,Multinational corporation ,Political science ,Organizational learning ,ComputingMilieux_PERSONALCOMPUTING ,business ,Universalism - Abstract
We set the scene by reviewing the theoretical state of play in organizational learning theory before homing in on Asia as both a challenge to established perspectives and as an exciting, multifaceted test-bed for diverse new approaches and interpretations.
- Published
- 2017
20. Conclusion
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C. Rowley, Robin Stanley Snell, and Jacky F. L. Hong
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Knowledge management ,business.industry ,Organization development ,Organizational studies ,Political science ,Organizational learning ,Organizational safety ,Organizational culture ,Organizational commitment ,business ,Organizational behavior and human resources ,Knowledge transfer - Abstract
We round out the contributions in the book by observing that context-sensitivity is important in Asia, that crossing knowledge boundaries presents ongoing challenges, and that universalist assumptions about organizational learning are unlikely to bear fruit. We recommend further research into the role and impact of institutional voids, organizational boundaries, and other organizational contexts on organizational learning processes and effectiveness.
- Published
- 2017
21. Organizational Learning in Asia
- Author
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Jacky F. L. Hong and Robin Stanley Snell
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Knowledge management ,Knowledge creation ,business.industry ,Organizational learning ,Multitude ,Subsidiary ,Asian country ,Emic and etic ,Public relations ,business ,Indigenous ,Stock (geology) - Abstract
In this chapter, we review prior studies on organizational learning in Asia, including the distinguished work of Ikujiro Nonaka, whose theory of knowledge creation has been crafted to represent essentially Japanese characteristics. Therein lies a problem, in that emic learning practices across other Asian countries are not even considered in Nonaka’s model. While many studies have been undertaken in Asia outside Japan, these have tended to focus on the importation of learning systems to such countries, without identifying and harnessing indigenous cultural and institutional resources. We shall begin this chapter with an overview of prior research into organizational learning in Asia ex-Japan. In the second part, we shall switch focus to Japanese owned organizations operating on Japanese soil. Thirdly,, we shall consider cultural and institutional features that apply more generally across Asia, and their implications for a pan-Asian theory of organizational learning. TAKING STOCK OF PAST RESEARCH Given the multitude of Asian countries and the diversity of Asian cultures and institutional contexts, it is not possible to distinguish substantive themes that cover each of these locations. Prior research into organizational learning in Asia (excluding Japanese organizations on home soil) has explored four broad issues, which we shall review below. The fi rst two of these are theory-oriented while the latter two focus more on practice (Easterby-Smith and Lyles, 2003). The issues are: knowledge management involving joint ventures in Asia; knowledge management involving wholly-owned subsidiaries in Asia; transfer of organizational learning practices to Asia; and measuring organizational learning in Asia. ◆
- Published
- 2015
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