1. Impact of audit and feedback and pay-for-performance interventions on pediatric hospitalist discharge communication with primary care providers.
- Author
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Tejedor-Sojo J, Creek T, and Leong T
- Subjects
- Humans, Feedback, Health Personnel, Hospitalists, Hospitals, Pediatric, Interdisciplinary Communication, Medical Audit, Patient Discharge, Reimbursement, Incentive
- Abstract
The study team sought to improve hospitalist communication with primary care providers (PCPs) at discharge through interventions consisting of (a) audit and feedback and (b) inclusion of a discharge communication measure in the incentive compensation for pediatric hospitalists. The setting was a 16-physician pediatric hospitalist group within a tertiary pediatric hospital. Discharge summaries were selected randomly for documentation of communication with PCPs. At baseline, 57% of charts had documented communication with PCPs, increasing to 84% during the audit and feedback period. Following the addition of a financial incentive, documentation of communication with PCPs increased to 93% and was sustained during the combined intervention period. The number of physicians meeting the study's performance goal increased from 1 to 14 by the end of the study period. A financial incentive coupled with an audit and feedback tool was effective at modifying physician behavior, achieving focused, measurable quality improvement gains., (© 2014 by the American College of Medical Quality.)
- Published
- 2015
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