Search

Using Hong Kong's smart city development as the case study, this paper aims to discover the influence of public trust on citizens' perception of Hong Kong's smart city performance in an international dimension, comparing with the smart city ranking by research agencies. Our central investigation further focuses on the association of public trust and digital trust, using COVID19 contact tracing app as an example. This paper uses data from a Hong Kong-based territory-wide survey in 2021 to conduct the analysis. The result suggests a positive relationship between public trust, subjective perception and digital trust, and supports that public acceptability is a cornerstone of an effective public policy. [ABSTRACT FROM AUTHOR]

Public sector innovation is crucial for smart city development. This paper compares progress in Singapore and Hong Kong (HK). Although similarly competitive in many areas, SG is ahead of HK in rankings. Why does this disparity exist? What forms of public sector innovation are crucial for smart city development? This paper answers these questions for policy-makers by examining the role of public sector innovation in driving smart city developments, and underscores the importance of research and development within the public sector. ABSTRACT Since the 2000s, Hong Kong (HK) and Singapore (SG) have been working to reinvent themselves as smart cities. Despite their similarities, SG has consistently ranked ahead of HK on several smart city indices. To explain this gap, the smart city initiatives of both cities were categorized using a six-factor typology of public sector innovation. Further analysis indicated that SG was ahead of HK because its government has been more aggressive in funding and fostering innovation. This paper suggests that a government's financial support for public sector innovation, as well as its ability to redirect resources within the public sector and get citizens involved, will catalyse transformational efforts into a smart city. [ABSTRACT FROM AUTHOR]

Equity and inclusion continue to pose significant challenges for many cities. Disparities in access to resources and facilities among the residents of these areas are often influenced by factors such as geographical location and income level, among others. Therefore, creating a quantitative basis to detect spatial and socio-economic inequities in residents' access to vital infrastructures is crucial for advancing smart cities. This paper introduces a novel measure of Spatial Inequity that is based on 1) computing building-level scores for each building in terms of access to facilities, and 2) comparing the distribution of the scores of these facilities using the Gini coefficient. The proposed building-level scores will enable the identification of GIS hotspots at a high resolution. Then, the Gini-based measure will facilitate a comparison of the distribution of the scores, and determine if they are evenly distributed and equitably accessible. The Gini coefficient was highest (0.89) for waste management and elderly care, and lowest (0.56) for hospitals, reflecting varying levels of inequality. This study applies this Spatial Ineqity methodological framework to Hong Kong, a representative of Highly Dense Cities. The framework benchmarks urban infrastructure, identifies hotspots, and selects interventions for equitable urban development. • Novel approach identifies spatial inequities via building-level scores & Gini coefficient. • Precise hotspot identification enhances targeted interventions in dense urban areas. • Applied methodology in Hong Kong offers insights into urban development complexities. • Gini coefficient unveils varying degrees of inequality across essential services. • Geospatial analysis & quantitative measures support equitable urban resource allocation. [ABSTRACT FROM AUTHOR]

The 2020 introduction by China's central government of a national security law (NSL) in Hong Kong marked a watershed moment in the social and political history of the semiautonomous city. The law emerged after months of street protests that reflected declining public trust in Hong Kong's government. Against this turbulent backdrop, Hong Kong's policy projects moved forward, including smart city development. This article explores public trust in and political legitimacy of Hong Kong's smart cities endeavors in the period leading up to the introduction of the NSL. At a theoretical level, the smart cities phenomenon invites critical reflection about tensions between technocracy and democracy, but this topic remains largely unexploited by empirical literature. Using survey data from 1,017 residents, this study identifies confidence in the benefits of smart cities but lesser trust in privacy and security and lesser satisfaction with participation opportunities in related policymaking. Probing these dynamics, the study finds that trust in smart city mechanics and governance associate positively with support for smart cities, controlling for ideology and issue awareness. Illuminating a theoretical and practical puzzle, these findings contribute empirically to discussions about the political legitimacy of scientific, technological, and technocratic undertakings in the public sector. [ABSTRACT FROM AUTHOR]

The combination of dense urban development, hilly terrain, and intense seasonal rainfall has caused acute landslide problems in Hong Kong, which are manifested by a death toll of over 470 people since the late 1940s. Tackling landslide problems in an urban setting, in particular under the effect of climate change, calls for a development and implementation of a holistic risk management strategy. It entails the use of engineering and non-engineering approaches, involving policy, legislative, administrative, innovation, technical, educational, community-based, and emergency-preparedness provisions. In this paper, these two approaches are showcased by the slope safety system that has been developed and promulgated in managing landslide risk for building Hong Kong as a world-class smart city. [ABSTRACT FROM AUTHOR]

Smart cities are aimed at improving citizens' life quality. However, they also bring unintended pitfalls of information insecurity, and these have not been studied sufficiently in an empirical way. System reliability as one of the quality attributes of information security, was investigated within the context of smart parking information system due to its close relevance with the ongoing smart city development globally. Through fuzzy fault tree analysis with the aid of structured interviews, it was found that a failure in a central system server may be caused by malicious attacks, human errors, and hardware and software failures. Survey results showed that improving firewalls and renewing recovery plans are necessary to defend against rampant malicious attacks; human errors as a non-technological factor may be reduced by well-planned training programs besides good operational governance and a timely recovery plan. Although system downtime is unavoidable, it can be reduced by proactive solutions including data backup and the provision of redundant servers and power supplies. All in all, an integrated approach is needed to mitigate against system unreliability. [ABSTRACT FROM AUTHOR]

Purpose: This paper aims to illustrate where facility management (FM) is having an impact on the urban environment and what other work needs to be done to easier facilitate achievement of the sustainable development goals (SDGs). This is important for practices as it highlights opportunities where the FM discipline can develop and to research to illustrate where the discipline is going. The societal benefit is that we see Urban FM as an intermediator between citizens, public and private practices providing the platform of how they can work together for mutual benefit. Design/methodology/approach: The method used is a literature review, looking latest state-of-art in the mentioned field has been assessed and the developments along with potential future research focuses, have been identified. The current scope to expand FM role were also taken into consideration from a recent workshop at the EuroFM conferences 2019 and 2020, several presentations at the CIB World Congress Hong Kong 2019, CIRRE 2018 and 2019, and special Facilities' issue, illustrating how FM works within Urban environments and the potential contribution the discipline makes on neighbourhoods, communities and broader city-scale. Findings: The authors present how FM fits in with a Smart and Sustainable City context by positioning communities as core for meeting SDGs, but they often fall out of needs perspective for hard and soft services. Since 2018, the authors have intensely worked on this topic developing conference papers at both a European and international level. The topic of Urban FM is growing in importance based on out interactions at these conferences and interactions with FM network groups. In addition, the authors have been identifying gaps, with communities that are currently not being met by current urban practice perspectives but could be met through an Urban FM practice perspective. They have engaged an educational perspective of Urban FM by developing workshops, summer schools with students from around Europe and new courses. With a specific focus on this concept, it is important to branch out ideas and disseminate of what a more structured urban FM is. Research limitations/implications: Smart and Sustainable Cities has been a focus for many years now from various perspectives such as urban planning and technology providing solutions and frameworks on how to manage increasing populations in cities. What these studies neglect is a service-oriented perspective supporting the livability requirements and social values of future and current communities living in cities which goes beyond operating and maintaining infrastructure of cities. This neglect which highlights the need to develop an understanding where FM expands its role in the urban environment. Originality/value: The aim is to highlight solidify research that is happening in this area where FM links to the urban environment and the benefit it has in terms of sustainability. It illustrates to practice and teaching that the concept of FM is relevant within an urban environment, creates stronger connections within and between citizens and cities and illustrate how Urban FM is necessary in facilitating community facilities. [ABSTRACT FROM AUTHOR]

Smart cities are built upon information and communication technologies (ICTs) to enable a broad range of advanced services. Through a comprehensive literature review, this study identified four pitfalls brought by the pervasive application of ICT, including information insecurity, privacy leakage, information islands, and digital divide. Therefore, a questionnaire survey together with 27 interviews was conducted in Hong Kong to investigate how the public perceived these pitfalls within the context of mobile apps providing real-time parking information which form a major part of smart mobility. System insecurity and privacy leakage were found to arouse worries among the app-users while their awareness of protecting personal data was found to have room for improvement. Islands of real-time parking information occur as a result of the lack of collaboration among private carpark operators. Digital divide existed widely among the disadvantaged groups and the problem cannot be solved by mere provision of ICT facilities. Overall, technologies alone cannot make a city smart or smarter. It is the suitable way in which ICTs are used to serve all citizens that matters. [ABSTRACT FROM AUTHOR]